\u00a9 2023 wikiHow, Inc. All rights reserved. Here are the instructions: Go to the laptop manufacturer's website. You can disconnect from a device using the Surface app, or you can disconnect from a device by going to Bluetooth settings on your device, and then selecting Surface Headphones. If you run into problems when setting up or connecting your Surface Headphones 2, here are some steps to try to get things working. Which version of Surface Headphones do I have? Wait 10 seconds and then press the power button to turn them back on. Bluetooth Headphone FAQs & Troubleshooting | TaoTronics However, they can only be connected to two devices at one time. Thus, one drains faster than the other, which could be another reason youre not getting audio in one speaker. Restore the balance so that it is equal, or, adjust the balance until your speakers sound the same. Adjust both sides of the headphone volume to equal and click OK. Any suggestions? However, that doesnt mean youre free from the issues that cause headphones to play only in one ear. If your headphones are fully charged and are still only working on one side then you'll need to start looking for broken internal wires. If you have another PC, phone, or other supported device, try to pair your Surface Headphones with that device to see if it works. Make sure to connect the right wires to their corresponding section on the earphone jack. I have a JBL live 650BTNC and it had the half way point issue. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Put your headphones on your head and listen to some music. Test your Bluetooth headphones to see if this resolves the issue. This motion strains the weak spot where the plug meets the cord. both right and left of my headphones are doesnt work sometimes. My headset sounds staticky. Connect to Bluetooth Wondering how to pair wireless earbuds or how to pair wireless headphones. Read, How to Turn Off Headphone Mode On Android (With No Headphones In), Got Broken Headphones? If none of the above tips work, there may be some issues with the hardware. After you restart your PC or phone, restart your Surface Headphones. Conversely, the colored wire will be green or blue when repairing the left section. Try a different audio/media player 2. Restart your audio device. If it still happens, it might be a different problem. Right-click your audio output device and select. Your headphone may stop working for the following reasons: Now, these are just some of the reasons that may result in faulty headphones. Insulate the wire with eletrical tape or heat-shrink tubing. Its important that you connect the headphones to an audio source so that you can hear if the audio comes back. Surface Headphones have no sound in left ear. This will shove the front case and expose the internal components. Check to see if this fixes the problem youre having. Here are four things you can do when experiencing audio malfunctions in one earbud or headphone speaker: When you arent getting audio on one side of your wireless headphones, sometimes a quick factory reset is all it takes to set things right. That said, consider cleaning your devices headphone jack if your headphones play in only one ear when plugged into your device but play the usual way when connected to other gadgets. Fortunately, the solution is quite simple and is a matter of trial and error: True wireless earbuds have separate battery lives and need individual charging. Easy guide on how to pair your headphones and earbuds with bluetooth. If resetting your headphones to the factory settings doesn't fix the problem, it might be a problem with your headphones. After you remove your headphones from your PC or phone, pair them again. Locate the section with the damaged wires and cut it off. The touchpads on either ear arent working, but other things do work. Do not pull at the case to fully open the earbud doing so can further rip the wires if theyre attached to the front case. For more info, see Reset Surface Headphones. To remedy this, ensure both channels are equal by adjusting the sound balance. HOW TO FIX Sound only coming from one side of headset or speakers Surface Headphones 2+ for Business. Turn off the headphones. For more info, see Update Surface Headphones. 2. Using a knife or cutter, slice through the protective plastic base around the earphone plug and the cord near it. To repair a broken jack, you need to use an X-acto knife and remove the jack and then the plastic surrounding it. Cut the insulation wires. If you suspect a wiring issue is causing your headphones audio problems, there are three ways to solve them. To use Cortana, first update your Surface Headphones. At this point, you should have one working earbud still attached to its plug and a separate working earbud wire that isnt connected to anything. Same I also have the same problem but my left side is not working and right side is working! Explore subscription benefits, browse training courses, learn how to secure your device, and more. Keep twisting, rotating, or unplugging and inserting the aux cable plug slowly until the mechanical trigger gets back into the default position. Disconnect your earbuds from the blue tooth device. As mentioned in the previous section on faulty wiring, if there are no visible signs of damage on the earbuds, your audio issue is probably due to displaced wires in the hardware itself, particularly in the control panel where the Bluetooth module is stored. So, read on as we go through each fix for wired and wireless headphones below! Got problems with specific headphone brands? When I take off my headphones while music is playing, music doesnt pause automatically. Unpair and repair wireless Bluetooth audio headphones. We use cookies to make wikiHow great. In this case, follow the tips in the sections for fixing wired and wireless headphones. My headset keeps disconnecting from my devices. 1. Put both AirPods in your ears. Copyright 2021 Red Diamond Audio. Fix problems with using your Surface Headphones What do I do? Check out this article to learn more about the. Ive got two headphones w. 6.3mm jacks and bought a 3.5 to 6.3 connector. For example, connect the red one to the red wire on the other side and so on. Bluetooth connections can become bogged down over time, especially if your devices havent undergone important firmware updates or have multiple paired devices. Insulate the ends of the trimmed wires with electrical tape or heat-shrink tubing. If theyre working as they should, youll know that the problem truly lies with your headphones. From your device, forget your earbud! All you need to do is switch on the Bluetooth and connect it to the device. If you run into problems when setting up or connecting your Surface Headphones, here are some steps to try to get things working. The touch area controls don't work, but other things do. This article has been viewed 122,601 times. If audio is working, the problem is likely to be related to your Bluetooth connection. As long as you follow the directions, it wont be long before your head phones start working properly. If Surface Headphones are not listed at the top, select the other devices, and then disconnect them until Surface Headphones appears at the top. How can I identify the true problem? Download and run the Bose Updater app on your computer. Make sure it snaps all the way in. How to Fix Bluetooth Headphones When Only One Side Works However, these problems occur: Nothing happens when I turn the dial on the left to adjust noise cancellation. When audio problems crop up, like static noises or hearing sound in only one ear, its easy to assume the problem lies with your headphones. If you have several wired headphones with only one earbud working, you can reuse these so long as they have the same plug type. 7. The sound may come and go, but itll help you locate the main problem and the area where the faulty wire is located. If they rotate 90, you have the first version of Surface Headphones. When hurrying, some people yank out their headphones by tugging the cord instead of the plugs plastic base. Try running a virus scan. Open Bluetooth settings, and then check to see if multiple devices are listed for calls and music. your headphone jack may have some issues. Battery issues. Go to the settings and make sure that the headphones are not set on mono or phone option. How to fix Bluetooth Headphones when one side Works ( Solutions) See if this fixes the problem. Try the following steps if you're having problems pairing your Surface Headphones with your phone or Windows 10 PC/11. Choose the account you want to sign in with. If it still happens, it might be a different problem. One way to do this is by using the pointed tip of a brush toothpick (or an interdental brush) to loosen any dirt, then using the brush side to scoop it out. After that, allow voice prompts and turn on touch control. Update Surface Headphones. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/88\/Fix-Earphones-when-One-Side-Is-Silent-Step-1.jpg\/v4-460px-Fix-Earphones-when-One-Side-Is-Silent-Step-1.jpg","bigUrl":"\/images\/thumb\/8\/88\/Fix-Earphones-when-One-Side-Is-Silent-Step-1.jpg\/aid12800740-v4-728px-Fix-Earphones-when-One-Side-Is-Silent-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"