Please review the Guest Conduct Policy at http://www.royalcaribbean.com/content/en_US/pdf/Guest_Conduct_Policy.pdf or contact your travel agency or your local booking office for further details in advance of travel. For more details about how we use your information, view our Privacy Policy. Modified Date: Aug 13, 2022. Royal Caribbeans liability for loss or damage to property shall be limited otherwise in accordance with the provisions in the Cruise Ticket Contract. Your booking is governed by Singaporean law. Whether you want a fresh hot cup of coffee or a late-night snack, our Room Service helps make your cruise vacation hassle-free. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. Unlock some of the most incredible travel destinations. 10 Night Alaska Interior Express Cruisetour 2B (Pre Tour) | Royal Prices vary for each excursion and are subject to change. Each guest, or if a minor, his or her parent or guardian, shall be liable to and shall reimburse Royal Caribbean for all damage to the ship and its furnishings and equipment, or any property of the ship, caused by any wilful or negligent act or omission on the part of the guest. While every effort will be made to adhere to the specifics shown herein for a cruise/cruisetour, circumstances may necessitate changes or deviations there from. SAVE YOUR SPOT Secure your spot in your favorite activities before they sell out. Ships run on a slightly different lingo. Itinerary Overview. Once onboard, please meet with the Maitre d to review the menus and address any questions you may have. At the end of a day well spent, retire to your beautiful accommodations, including the amazing Suite Club where your exclusive amenities include private dining rooms and lounges, as well as a Solarium. Sports gear, and self-defence items: Handcuffs, pepper spray, nightsticks, martial arts items, and hoverboards. Wellness checks: All guests will have their temperatures checked at the terminal. When youre onboard, the right look will vary by venue, time of day, and activity. When you check-in online, it saves time. The gratuities will be shared by the Dining Services Staff (waiter, assistant waiter and head waiter), Stateroom Attendants and Other Housekeeping Services Personnel who work to enhance your cruise. Turn on your Wi-Fi and connect to WiFi-Guest-Spectrum. Dont forget to pack your passport, other cruise documents, valuables and medications in your carry-on bag. Get support by Phone or Email. The Pursers/Guest Relations Desk is open 24 hours a day to answer any questions you may have. Transfers may be arranged through the local Royal Caribbean office and must be booked at least two weeks prior to sailing. (Copies are available upon request or refer to our website: WWW.ROYALCARIBBEAN.COM.SG). If you have questions, please feel free to dial 1950 or stop by Guest Services. Royal Caribbean International - - Chan Brothers Travel Learn More. Find your Zen with one of our Spa & Fitness Packages. If that cruisetour is unacceptable, RCT will refund, to the extent it received payment, the value of the cruisetour calculated in accordance with RCTs standard methodology for handling such matters; there is no additional liability. Contact Us | Royal Caribbean Cruises contact us We are here to help with reservations, Crown & Anchor memberships and general questions. Save big off onboard prices when you buy pre-cruise, and enjoy bottomless beverages all cruise long, including premium coffee, tea, fountain soft drinks, freshly squeezed juices and bottled still water. Click the " Make a Payment " button under your remaining balance. The payment schedule for groups is different from that of individuals. Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. Daytime: Casual F) Complete required information and click save then continue through Step 1 They may not be taken off the ship on port days. By clicking submit, you will automatically be enrolled in the Crown and Anchor Society. 3. Casino Royale allows smoking and has a designated area for non-smoking guests. Please ask your travel agents for further information. If guests are sailing out of terminals with facial recognition, well clear them for boarding without even needing to see their boarding pass. This policy is designed to ensure that all guests are able to participate in a safe and enjoyable cruise vacation and, as such, the Guest Conduct Policy sets forth standards of conduct for guests to follow throughout their Royal Caribbean International cruise vacation, including transfers to and from ships, inside terminals, while on-board, at ports of call, during shore excursions and at our private destinations. Plus 50% off all guests and kids sail free*. Please remember to bring your passport with you, as well as any other required documents your cruise confirmation email requests. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. Only available for guests aged between 3 to 11 years at the date of sailing. We regret we must reserve the right to refuse to allow anyone to travel in accordance with EU Regulation 1177/2010. There are restrictions on the amount, size, weight and content of the luggage you may take on any flight. From drinks to specialty dining to internet and streaming, weve packaged all your cruise favorites so you can save big off onboard prices, while maximizing on what means most to you. Doing so before you arrive means the easiest boarding experience. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) Alcohol purchased on board from the Gift Shop for consumption in your stateroom cannot be purchased at a duty free rate. Normally, changes in the itinerary are to protect the interest and safety of our passengers. Alcoholic beverages seized on embarkation day will not be returned. They will issue you a Passenger Cruise Card, which will serve as your identification card for boarding and reboarding the ship. Here are a few types of suggested attire youll Please make sure to be on ship by then. Guests who violate any alcohol policies, (over consume, provide alcohol to people under the policy age adopted by the ship on the sailing, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. Day 6 - Hambantota, Sri Lanka. SeaPass account hold charge Day 2 - Kuala Lumpur (Port Klang), Malaysia. Explore Serenade of the Seas. Alternatively, guests may prepay gratuities prior to boarding by calling Royal Caribbean or your travel agent. It is your responsibility to ensure that you and everyone travelling with you have all necessary passports, visas and all other travel documents and that these are valid and in order. From here, you can walk directly to the terminal. Smoking is permitted in the glass house on Deck 5, starboard, and on Deck 14, port side. Guests who have an account with a U.S. bank may cash one personal cheque at the Pursers Desk for up to US$200 per cruise vacation (guests who present an American Express card, US$250). Please try again. Lunch Open Office number: +65 6271 2611 Like landing bragging rights on the high-flying skydiving simulator, Sky Pad. Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise/cruisetour. Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. All aboard by 3:30 pm Royal Caribbean International,, 2804-1188 Royal Caribbean Singapore: Cruises and Ocean Getaways Back to Main Menu Up to $550 off + 50% off all guests + Kids sail free* SALE ENDS IN 03 hrs 45 mins 51 secs Book Now Cruising to Any Destination Departing from Any Departure Port Leaving Any Date Search Cruises QUICK GETAWAYS STARTING FROM [price] BOOK NOW 5-7 NIGHT SAILINGS STARTING FROM Smoking areas Monitor your health: If youre feeling under the weather, stay in your stateroom and call the Medical Facility from your stateroom phone. To view current offers, please visit www.clubroyaleoffers.com and enter your last name and Crown and Anchor Society number. MEMBER LOGIN. For ships originating in Europe, Asia, Australia, New Zealand, and South America, the minimum drinking age limit is eighteen (18), however the minimum age to purchase alcohol pre cruise is 21. Any and all information contained in this brochure, including prices and terms and conditions, is subject to change at any time without notice. For more details about how we use your information, view our. Basic specifications are as follows: up to 10-mile coverage range, up to 5 watts power, internal voice, operated transmission, no external mounting antenna. Plan ahead and make your show and activities reservations today using the mobile app or at our Box Office today from 11:30 am to 3:30 pm in Music Hall on deck 4. Malaysian currency Nursery (6-36 months): Call 26001 from a ship phone The medical facility provides motion sickness tablets upon request. Breakfast Open Cell number: +65 9720 5910 In a unique situation, one Royal Caribbean International cruise has been oversold, and the cruise line is offering . 2. Day 3 - Penang, Malaysia. No animals are permitted onboard (with the exception of service animals for guests with special needs). Reservation number Last name Ship name Select your ship Sailing date Year Look up my reservation Get on island time and unwind on some of the best beaches in the world, venture deep into the rainforests, and snorkel the most vibrant reefs on a Caribbean or Bahamas cruise getaway with the whole family. Enquire from your airline on your entitlements in the case of lost luggage. SeaPass is used for all expenditures except for those few that require cash: gratuities (other than bar and wine service), foreign currency exchange and casino gambling. Port agent address: Wallem Shipping (Singapore) Pte Ltd, 991 Alexandra Rd, Singapore 119964 (Additional long distance charges to connect to the USA will also apply.). Many of our guests wish to reward exceptional service during their cruise by providing additional gratuities. Feeling under the weather? For details, please visit: WWW.ROYALCARIBBEAN.COM/agepolicy. It will be on your stateroom door by approximately 1:30 pm. The terms and conditions set forth in this brochure shall also apply and subject to change without prior notice. Although lifeguards are on duty, adult supervision is always required for children ages 12 and younger on the pool deck. Enjoy the best activities onboard Royal Caribbean Cruises. Lastly, because when you book a Shore Excursion you have priority. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise | Royal Caribbean Tour Membership: We reserve the right to accept or reject any person as a cruisetour participant and to expel from a cruisetour any participant whose conduct is deemed incompatible with the interest of the tour group. Everyone deserves a holiday. This includes a refusal in order to meet safety requirements established by international, union or national law or those competent authorities, or where the design of the ship or port infrastructure (including terminals) and equipment makes it impossible to carry out the embarkation, disembarkation or carriage of a guest in a safe or operationally feasible manner. RCT cannot assume responsibility for any additional costs or fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Royal Caribbean. Proof of certification is required for all scuba tours. 4. To access your reservation, go to reservation look up. Jeans, polos, sundresses, and blouses are all the right amount of laid back. You can unsubscribe at any time. Cruises - Amazing Cruises and Cruise Deals | Royal Caribbean Cruises Note: The Cruise Ticket Contract must be signed by all guests prior to boarding. Day 4 - 5 - cruising. The app is free to download and use. Royal Caribbean shall not be responsible for any failure to adhere to the arrival and departure times published in this brochure for any of its ports of call. 1. Items that generate heat or produce an open flame: Electrical extension cords, coffee makers, clothing irons, steamers, hot plates, candles, incense, torch or novelty lighters (matches and traditional lighters are allowed), flammable liquids, explosives, fireworks, hookahs/water hookah pipes, and any other item that may create a fire hazard. Browse and book directly from the app, or stop by the shore excursions desk to make a reservation. Under no circumstances does Royal Caribbeans responsibility extend beyond the ship. IMPORTANT NOTICE TO GUESTS: Your Cruise Ticket Contract/Booking Conditions and . To receive appropriate assistance, you must be sure your travel agent notifies us at the time of booking of any special need and other relevant information. WHAT TO KNOW BEFORE YOU GO ON YOUR CRUISE. Connect to WiFi-Guest-Spectrum on the ship. Before your cruise Please note: All onboard charges are in US dollars and will be billed in US dollars to your credit card then converted into your local currency. Find all the information, including payment details and due date. If a guest is in violation of this stateroom policy, a cleaning fee of US$250 will be applied to their SeaPass account and may be subject to further action pursuant to the Consequences Section of the Guest Conduct Policy. Children or infants less than three (3) years of age cannot participate in the Adventure Ocean Youth Programme which is restricted to ages 3-17 years inclusive. Therefore, to provide an onboard environment that also satisfies smokers, we have designated certain areas of the ship as smoking areas. Royal Caribbean disclaims all liability for damages for emotional distress, mental suffering or psychological injury of any kind, under any circumstances, except to the extent such disclaimer is prohibited by 46U.S.C.183c.(b). You can only make payments online if you have booked directly with Royal Caribbean. Make reservations onboard using the app Weapons and drugs: Firearms, ammunition (including realistic replicas), sharp objects, including all knives and scissors, (personal grooming items such as safety razors or scissors with blades length less than 4 inches are allowed), illegal drugs/substances, and CBD oil/CBD products. B) Hold curser over Before you board C) Click Online Check in Shore excursions can also be booked onboard, however places are limited and therefore we recommend you book online to avoid disappointment. Baggage porters will be on hand to direct you to taxicabs, buses and cars. 4 Night Greece & Cyprus Cruise | Royal Caribbean Cruises Alcoholic beverages: On boarding day, guests may bring one (1) 750 mL bottle, per adult of drinking age, per sailing. 1. Room service is available onboard any time of the day or night simply order from the room service menu located in your stateroom/suite. Ashore, youll need comfortable walking shoes or hiking boots. If you are cruising to Alaska, Canada, New England or Europe: Nights on deck can be cool, so bring sweaters, jackets and long pants. Heres how to get the most out of your cruise getaway. Denial of boarding for infants who do not satisfy these minimum age requirements may also result in the denial of boarding for one or more guests sailing with that infant. Please try again later. Plus, once you've booked your stay . Day 2 - Kuala Lumpur (Port Klang), Malaysia. The cost will be charged to your SeaPass account. Tuxedo rental service is available through Royal Caribbean. If you need medical assistance, please dial extension 51 from your stateroom phone to make an appointment. Register on Deck 11, Forward, where you can also learn about childcare for children ages 6 months to 3 years. Please call or visit Adventure Ocean to make your reservation: Neither Royal Caribbean nor any affiliated party shall be required to refund any portion of the fare or other charges or make any compensation under these circumstances. Do your guest safety briefing digitally RCT assumes no responsibility with respect to these services (including cancellation, delay, injury and death, accommodations for guests with special needs or damage to property) even though RCT may collect monies or make bookings. Your muster location for the mandatory emergency drill onboard is printed on your SeaPass. Guests affected by a disability or medical condition must be self-sufficient or travel with someone who can provide all necessary assistance. On your shore excursions, all destinations are casual. We regret we cannot accept liability for any complaint or claim which is not notified entirely in accordance with this simple procedure. Simply present your cruise documents and all completed forms to one of our agents in the cruise terminal. Navigate to the dining venue or show you want to reserve and tap the Reserve Now button to make your reservations. Watch as robots craft a custom juice creation for you at the Bionic Bar. 11 Night Southern Caribbean Cruise | Royal Caribbean Cruises If you are unable to locate your entire checked luggage or notice that your luggage has been damaged, you should notify your air carrier before leaving the airport by: Filing a damaged or missing luggage claim (Property Irregularity Report), your airline will provide you with a baggage claim ID; Notify your air carrier that you are a cruise line guest and the name of the ship youre sailing on; Provide them with a copy of your Travel Itinerary and the cruise line phone numbers, so that they can ascertain where the ship will be berthed at each port of call. 3. We strongly recommend that you have a fully comprehensive travel insurance policy to cover any such eventualities. PEACE OF MIND Plan everything now and use your vacation time to actually vacation. Purchase Internet before the cruise? Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas. Please submit your dietary request in writing (in as much detail as possible as to your particular requirements) at least 45 days prior to North American sailings, 90 days for European/South American sailings and 100 days for Australia/Asia sailings.