Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. All they are doing is stealing from hard pressed Houston associations and their tenants who can ill afford this sort of loss. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. 1 Kier Group reviews in Bridgend. We will also ask you to tell us what outcome you are hoping for. Click on a service above for more options or click here to look up another property. Thank you for taking the time to submit your feedback. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. Ive had two separate major issues with my property since moving in and Kiers representatives have tried their utmost to avoid taking any accountability for both of them. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Kier Group Reviews in Bridgend | Glassdoor The person looking at your complaint will usually need to see the files we hold relevant to your complaint. Submit Review. However, if you'd rather complain directly, you can use the above address to contact Kier. For example, where you asked for a service and we see straight away that you should have had it, we will offer to provide the service rather than investigate and produce a report. If you had to pay for a service yourself, when you should have had one from us, or if you were entitled to funding you did not receive we will usually aim to make good what you have lost. 2023 Resolver Consumer Online Limited. DO NOT SUPPLY - they are most unprofessional! We will ask you to tell us how you would like us to communicate with you and establish whether you have any particular requirements for example, if you need documents in large type. Manchester- Optimum House. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or foi@bridgend.gov.uk. Bins across Wales being left uncollected as staff are self isolating Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs Enter your name, phone number and email address. Click on a service above for more options or click here to look up another property. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. And all they can say is, cant get anyone to do the job!! Refuse service complaint; Report missed collection; . You can report a damaged or faulty street light online via My Account. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. private residential homes, specialist health providers) you may wish to raise the matter informally with them first. I was unfortunate enough to be behind one of Kier's flatbed pickups a few months ba ck when his full load started hurling off the back of the flat bed onto my mini a few months back, the damage to my car was just short of 1,000 I have video footage as well as 2 witness statements however the driver of Keir was well aware of the incident as he come back around the roundabout to remove all the load which ended un being in pieces - black plastic sheets of some sort. You can also use this concerns and complaints policy if you are someone under the age of 18. For example, the Welsh Language Board about services in Welsh. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. 62 Village Court, Broadlands, Bridgend, CF31 5DY. When you express your concerns or complain to us, we will usually respond in the way we explain below. It goes against our guidelines to offer incentives for reviews. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If we got it wrong, we will always apologise. The work carried out is horrendous and I cannot believe how BT can use them. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. We also ensure all reviews are published without moderation. If the member of staff cannot help, they will explain why and you can then ask for a formal investigation. Suggested companies are based on peoples browsing tendencies. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Kier. Find out how we combat fake reviews. kier were doing work on behalf of BT and dug my drive up, they then decided to fix it by throwing tarmac over which has now come apart, I have been complaining to them for 3 weeks and they keep ignoring me. h+s safety glasses were a must but a potential fall hazard was acceptable with their double standards, avoid like the plague. If we did not do something well, we will aim to put it right. When I went down to point out the laws surrounding noise I was told to f*** off back into my flat.A truly awful company. Worked for this company for many years when they were part of sheffield council. The extent of this investigation will depend on how complex and how serious the issues you have raised are. Property Results | Resident Service Portal - bridgend.kier.co.uk Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. Will try put the boot cam on youtube for your enjoyment. Kier Group careers in Bridgend | Indeed.com Dispensation sacks for refuse collection, for larger households or householders with Coal fires. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. 3 Hendre Vale, Pencoed, Bridgend, CF35 6LN. We appreciate your views and will use them to improve our website. . . Write a review. Operative. Register for nappy and absorbent waste collections, and find out the rules for using this service. Property Results | Resident Service Portal - Kier Just raise a case and leave feedback after. Property Results | Resident Service Portal - bridgend.kier.co.uk This could include files, notes of conversations, letters, e-mails or whatever may be relevant to your particular concern. We have a separate policy to manage situations when we find that someones actions are unacceptable. If you have lost out as a result of a mistake on our part we will try to put you back in the position you would have been in if wehad got it right. - Bridgend - 19 November 2022. Its nothing but hassle and stress getting them to do anything and I very much wish id purchased from a different house builder who values their customers. If you make a request for a service and then are not happy with our response, you will be able to make your concern known as we describe below. kier bridgend complaints We have a separate policy for Social Services complaints. Our Cabinet also considers our response to complaints at least twice a year. We can advise you about such organisations. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Reviews from Kier Group employees about working as a Recycling Worker at Kier Group. 17 Juin 2022 | dangerously in love cover art | dangerously in love cover art Select 'Recycling collection' if it was a missed recycling collection. Additional sacks for refuse because you have run out - Must be pre-ordered via the Customer . We will deal with your concern in an open and honest way. We appreciate your views and will use them to improve our website. 23 Cemetery Road, Bridgend, CF31 1NA. Kier Group CEO is optimistic that, with investment in upskilling, the construction industry can help support economic recovery Andrew Davies, Chief Executive of the Kier Group, has opened the Cardiff. Unfortunately now getting legal advice to sort it. Kier Group Employee Reviews for Truck Driver in Bridgend Dispensation sacks for refuse collection, for larger households or householders with Coal fires. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Click on a service above for more options or click here to look up another property. In some instances, we may ask to meet you to discuss your concerns. This policy does not apply to Freedom of Information or data access issues. As a supplier , Pembroke school contact us for service and we supplied and invoiced. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. Nobody seems able to locate any of the three that have supposedly arrived! If you need help, you can speak to someone on the Meic Helpline (phone 080880 23456, www.meiccymru.org) or contact the Childrens Commissioner for Wales. In Bridgend, where a private contractor Kier collects waste, a spokesperson for the council said: "A number of Kier staff have been advised to self-isolate following potential exposure to a . . ComplaintsLegal and Regulatory ServiceBridgend County Borough CouncilAngel StreetBridgendCF31 4WB. Would recommend everyone to steer clear whether that's in an employee role or as someone purchasing any services from them. We can collect larger household items such as sofas, doors and beds. Email: Additional sacks for refuse because you have run out - Must be pre-ordered via the . Answered all my questions. For the best experience please use a JavaScript enabled browser. You can report environmental health issues such as pollution, pest control, infectious diseases and food complaints to Shared Regulatory Services. Here are 8 tips for writing great reviews. If there is a simple solution to your problem, we may ask you if you are happy to accept this. Driver Loader - Kier Group Plc Careers For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. You can reportabandoned vehicles, dog fouling and fly tipping to: You can report public transport, road safety, traffic management and car park issues to: You can reportdangerous structures,drainage and blocked sewers on private land to: Trading standards issues such as doorstep crime,animal health and welfare,scams andillegal money lending should be reported to Shared Regulatory Services. If you need extra assistance, we will try to put you in touch with someone who can help. We will aim to resolve concerns as quickly as possible and expect to deal with the vast majority within 20 working days. Anyone can write a Trustpilot review. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. I am posting my review back.I have contacted Kier Services because one if their collaborator blocked our car and tried to beat my daughter and me I have everything in video and will post on every single social media.The company never apologised, they are cow boys and the world should know that women arent in security when these people are around If the review is deleted I ll post again.Im still fighting to these days for consequences of that shamefull behaviour. let you know within this time why we think it may take longer to investigate, let you know where we have reached with the investigation, and.