Opti-V utilises the latest High Definition TV technology to create flames and sparks for a virtual fireplace experience like no other. type of bulb (E12) but check what Damage or loss wire can also make your fireplace shutting off by itself. fix the flame on an electric fireplace: As the flame effects on an electric fireplace flame that cant easily be diagnosed or fixed. Keep reading our Dimplex electric fireplace troubleshooting guide to fix these problems ASAP. The electric fireplace is not intended for use in bathrooms, laundry areas and similar indoor locations. We have another article showing how to replace the bulb in an electric fireplace, but in summary youll need to remove the access cover to the fireplace and change the bulb with a new one. In many situations it may be the case that the electric Squeaking noises from an electric fireplace If your problem continues here are a few trouble shooting points: And there is also no sound. when the flames are switched on but theres no movement then it may be that the Description. When you find Dimplex electric fire flame effect not working, the following may be the cause: The wiring is loose. Finally, if nothing seems to be working, replace the whole electrical outlet as it might be faulty and tada! There will be a motor attached to the end of the rod. The glass remains cool to the touch to ensure children don't burn their hands on the glass. to have it replaced if under warranty or get a whole new fireplace if not. Required fields are marked *. A licensed electrician is going to need to assess the outlet involved. How Do I Troubleshoot a Dimplex Electric Fireplace? | Hunker Open the back panel of the unit. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi, Im James, Ive been using traditional open fireplaces and wood burning stoves for many years, and Ive also recently bought a bioethanol fireplace. In smaller rooms, gas fireplaces can be off a lot of the time and in the warmer climates they may not come on at all unless the thermostat is set higher than the room temperature. Loose wires cannot connect consistently with the fireplace, which causes fire flame effects to stop. Solution: Check whether the wiring is loose. If the switch is not making proper contact, it may not be able to activate the flame effect, or it may not adjust according to the switchs settings. After 24 days the heater stopped working being under the 30 day return policy from Amazon we returned it. For a better experience, please enable JavaScript in your browser before proceeding. theres no movement of flames then the, Hear the motor trying to work How much Formaldehyde is there in your TV stand? You may need to replace the capacitor. A buildup of dirt, debris, or damage to the rod itself can cause this. Like many other differ between each model of electric fireplace but its more commonly located PDF Service Handboek 2020 EN It can be reset by switching the Main Power switch to OFF and waiting 5 minutes before switching it to ON. Please note: Due to rising freight charges, we are now being forced to charge extra for delivery to Highland postcodes. If you can buy a replacement motor part for Your heater is supposed to do that from time to time. on the fireplace but theres no movement of the flame effects then there may be motor at one end, but at the other end its connected to a form of bearing that A fire adds to the atmosphere and brings calm and cosiness. Dimplex fireplaces are perfect for single family homes, condominiums, apartments, mobile homes or cottages. [ Approved Fireplaces]. Check your manual to be sure and if youve lost the manual, check online before ordering an E12, as many vendors provide legacy documentation online for free viewing and downloads. Branded electric fireplaces, such as those that Stylish Fireplaces carries, can definitely be fixed after the guarantee has expired. fireplace. Optiflame Troubleshooter | Dimplex Can I put my mantel right up against the wall? eBay (UK) Limited acts as a credit broker not a lender. But replacing heater parts can be complex. bulbs for longevity and energy efficiency. How do you lock and unlock a Dimplex heater? This can help to determine where the circuit is not being completed. Choice of mantels and surrounds available. The result is an appearance so authentic that it is regularly mistaken for true flames and smoke. Ad ID: 1456707222. All of our current products being produced meet CARB Phase 2 requirements. Due to the size and weight of this fireplace suite, it will be delivered to you on a palletised delivery service. Thus, electric fireplaces are influenced heavily by LED driver voltage failures. Replacing the Bulb Your next checkpoint is the bulb. 1 Year Guarantee. The most common issue with a missing flame effect is simply that the lightbulb inside has gone out. Other than that, the thermostat could be faulty. See terms. Socit en Commandite par Actions Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg). the rod. Check that the blower is running. It also does not contribute to indoor moisture or mold concerns. effects inside an electric fireplace. Your email address will not be published. Why is my Dimplex Electric fireplace Flame not Working? Yes, and it is very simple as well. We have a more detailed guide on how to open an electric fireplace here. A buzzing sound is indicative of a bad flame speed control module when coming from the control panel. Relatively low flame height (not as bright as videos/no smoke or embers) The flames on the Dimplex Revillusion electric fireplace do not appear very high off the back of the logs. Fireplace Making Noises 8. If your troubleshooting doesn't fix the issue, you can contact Dimplex customer support online. The rubber grommet may have been inserted backwards. If your blower is humming and getting power but wont run. Can a Dimplex fireplace be easily relocated? electric fireplace not working can be the need to replace the bulb if no flame Error Codes 7. [Safety Concerns], How Long to Season Cottonwood for Firewood? The LED driver becomes faulty if its components are defective or if the capacitor of the LED driver has gone wrong. We do not recommend putting televisions on units that are not specifically classified as TV stands. movement then it might be that the motor has a fault. If the noise continues with the fan off, check to see if the flicker rod is not rubbing against internal components when turning. Dimplex fireplaces distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. Determine which of the factors applies to your situation. A range of fires that can be inset into fireplace openings or the wall. Often, these will be minor issues, such as we have outlined today, but if you have used our tips and are still having problems with your fireplace, it may be best to get a professional involved. Reason#1: A faulty Bulb Reason#2: Wires Issues Reason#3: Flame motor Malfunctioning Reason #4: Faulty LED Driver Reaosn#5: Seized Flame-producing Rod Reason#6: Controlling Switch Issues Reason#7: Other components Issues A faulty Bulb can stop the flame from working. Ensure that there is proper airflow and reset the high-limit switch if thats the case. Get 24/7/365 support with Aida. My Dimplex Electric Fire the Optiflame has stopped working , Appliance Technician 32,920 Verified Kelly and 87 other UK Appliance Specialists are ready to help you Ask your own question now Kelly, Appliance Technician 32,920 Satisfied Customers Highly accurate diagnostician with over 30 years experience! However, like any electrical appliance, electric fireplaces are prone to malfunctioning from time to time, particularly when it comes to flame. Thermostat Problems FAQs: Is there a reset button on an electric fireplace? Move on to cleaning up your air filters and ensure that there is air circulating inside your furnace so there is no additional pressure on your blower. fireplaces are built to last as they now typically include LEDs rather than youll need to replace the whole fireplace, or contact the manufacturer if its At all other times, please drop us an email. The matte black finish, working door and traditional stove style finish make it a perfect addition to any space. Dimplex Burnham Opti-Myst Electric Fireplace Suite Suppose you find that the switch is indeed faulty. in. This means you can enjoy the ambiance of of a realistic flame all year round! Which Electric Fireplace Has the Most Realistic Flame? The malfunctioning flame motor can cause the flames to stop working in an dimplex heating unit. It is mentioned in the manual provided by Dimplex that a switch is used to control the fire flame effects of your fireplace. Your heater may have tripped the circuit breaker due to overloading. Read on our blog to get more details about what is causing smells and how to get rid of them. Contemporary inset fire fits standard 16" and 18" fireplace openings. If not, clean it & make sure all the wiring connections are in good condition. When you want clean heat with a little ambiance, an electric fireplace does the trick. This contemporary inset electric fire features clean lines and simplistic design with a modern chrome effect fret. If you hear grinding noises, it is probably a damaged flame rod. As long as you dont have a flammable object close to it, you will be fine. Replace the defective elements to ensure your fire flame effects start working perfectly. The LED driver is responsible for powering the LED lights that create the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. There is a problem with the mist production; the mist either gets cut out after 30 seconds or produces too much moisture. Can you replace the bulb in an electric fireplace? fireplace by reaching the components inside youll need to remove the access cover. Test the power independently through an outlet that you know is in working order. 2023 Glen Dimplex UK Limited No.1313016, Tips for heating a student home this winter, Dimplex Unveils Latest Hot Property in Fire Design, Get The Look: Classic Christmas Inspiration, Dimplex Makes a Mark on Modern Minimalism with Ellister, Choose a colour that suits your style with the Evandale Collection, Dimplex launches new three-dimensional flame effect fire, Bold and Beautiful: Dimplex Launches New Electric Stove, Hot Property Dimplex Introduces Two New Fire Favourites, New Colour Alert: Dimplex Launches New Slate Finish. Heat Output: 2kW. Furniture polish is not recommended. rod. This means that you never need to worry about oxygen depletion or carbon monoxide poisoning in your home. Save my name, email, and website in this browser for the next time I comment. The LED driver performs the function of converting input sources of AC voltage into sources of current. The probable causes for your Dimplex remote control not working are incorrect operation, the remote needs to be initialized to the furnace, a radio frequency disturbance could be caused by an external source, dead batteries, a faulty remote, or a bad remote receiver. In order for an electric fireplace to Electric Fireplace Technical Support | Dimplex With a multimeter, measure the resistance of the sensor. We understand that from time to time some of our customers may change their mind or simply not be pleased with their chosen products once delivered and/or installed. To Please check the following before trying resolve any problems you may be having with your Optiflame fire: The plug is firmly inserted into the wall socket You have tried another appliance in the socket to confirm supply You have double checked the fuse in the plug and have ensured the fire is switched on Request a service call Several other issues can cause an electric fireplaces flame effect to stop working properly, including: If the Diplex electric fireplace flame is not functioning properly, there are several troubleshooting steps that you can take to try and fix the issue. Please call our team for more information. 11 Reasons. Don't buy a new fireplace until you watch this! While this option is not available on all models, check your manual to see if you have a reset option for your electric fireplace. Here I mentioned the solutions to the problems that Dimplex Electric fireplace owners face regarding fire flame effects not working. attempt to fix any other issues such as no power getting to the unit or the switches Please ensure you are also maintaining the minimum clearances allowed for all Dimplex fireplaces, which can be found in the owners manual. Ruud vs. Goodman: Which Air Conditioner is Better? Flame Effect Independent of Heat: Yes: Flame/Fuel Effect: Log: . You dont need to do anything if this is happening. See nothing happening when Yes. Yes! There are three moving parts in the fireplace that could create a noise during operation. Some parts may be unfixable or replacements Share: The heater may emit a slight, harmless odour when first used. Dimplex fireplaces have controls that allow you to adjust the background light and speed of the flame to create an ambiance to suit any mood. Dimplex 2kW Tango Electric Stove - Bunnings Australia In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . Controlling switch issues can stop working properly. Ensure that the air filter is clean, the vent is open, and the exhaust is clean so that adequate air can circulate. hours of operation. If your electric fireplace uses LEDs rather electric fireplace to help diagnose any problems and to replace any parts that Find answers to common technical questions below or check your Product Service Manual for detailed troubleshooting steps. You can tell whether the bulb has blown If the light still turns on when you turn Have a question? The Penngrove incorporates Dimplex's spectacular Opti-Myst flame smoke and flame effects and a coal effect bed. Portable 3-24 Wall Mounted 25-30 Mini Suites 31-36 The flame in your electric fireplace isn't working, but the system still produces heat, and the fan blows the heat. The flame motor is responsible for creating the motion and movement of the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. Damage wire can prevent the Flames from Turing on. Won't Turn On 4. Amazon would not send a replacement but refunded us. How to open the access cover to It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. The switch controlling the or squeaking during operation may be due to a problem with the motor or the FireplaceUniverse.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The furnace filter may be dirty, the capacitor may have stopped functioning or your heater motor has gone bad. the fireplace as it may affect other electrical components within the unit. Well, we dont recommend you go for it yourself if you dont have experience with electric fireplaces. While most of the time, any issues are going to be related to the rod, motor, or the bulb, with the higher end models resetting the defaults may be a viable option if the issue is not readily apparent once you have removed the rear access panel and observed operation with the heat component disabled. As with anything that works with heat and electricity, should you spill WD40 inside the machine, it could become a potential fire hazard, so when in doubt, be sure to consider checking with a pro or at least cracking open your owners manual. The heater is either dirty or defective. Yes. Hi Dimplex, We bought a Gosford Optimyst stove in January. Product Downloads Can't solve your problem? The blower pushes out warm air from the fireplace into the room. Then remove the grate. JavaScript is disabled. eBay (UK) Limited may receive commission if your application for credit is successful, the commission does not affect the amount you will pay under your agreement. Weve covered what the different issues include: The bulb is an integral part of the flame 7. Dont worry; these are solid units, so you should be up and running well before the winter arrives! issue with the fireplace. Refer to your Dimplex electric fireplace manual to see how to drain the container for your specific model. working inside your electric fireplace but nothing is being displayed then its You may need to get a new flicker motor or LED driver circuit board if they are defective. particularly if the fireplace is an older model. Its possible that a faulty bulb could prevent the flame effect of an electric fireplace from working. Youve heard someone say when describing a Magicians trick that its all done with mirrors? Electric Fireplace Flame Effect Not Working? 5 Reasons Why Similarly, if the motor is clogged with dust or debris, it may not be able to move properly and may cause the flame effect to malfunction of most electric fireplaces. All it takes is removing some screws and replacing a light bulb or two. How Do Dimplex Electric Fireplaces Differ from MagikFlame The mantel was designed to allow enough space around it for our firebox to operate properly. Simple to install, the Burnham suite can be simply fixed against a flat wall and plugged in! Save my name, email, and website in this browser for the next time I comment. Older electric fireplaces employ halogen bulbs inside, and these can certainly go out and require replacement over time. In case there is no humming sound coming from the blower at all when getting power, the entire motor is faulty and needs replacement. Check to ensure the batteries in the remote are working, then follow the re-initialization process which can be found in your owners manual. if your any good with electrics, try swapping the power cable - in case of breaks.. You must log in or register to reply here. The mirrors are placed on the rod in such a Although Dimplex fires are electric, they offer more by creating the illusion of a life-like fire - from a fascinating flame effect, glowing logs and the crackling sounds of wood to little sparks that seem to fly. Dimplex electric fireplace not heating even when the heater is getting power can be caused by a faulty blower, a heater going through a cool-down cycle, or a faulty heating coil. the motor on an electric fireplace. Their telephone is 0344 879 3588. In case you have tested the first four possibilities and your remote is still not functioning, its possible that it has to be replaced. them it may be that the rod is starting to seize up. How To Fix The 11 Most Common Electric Fireplace Problems Dimplex Electric Fire Flame Effect Not Working [5 Easy Solutions] . In that case, its best to refer to the manufacturers instructions or consult a professional to help troubleshoot and repair. With its fresh monochromatic styling and bold, crisp lines, this complete suite creates the ultimate statement fireplace in any room. Dimplex is one of the best brands of electric fireplaces on the market. Yes! It will produce about 5115 BTU of total heat. We have covered complete guide on replacing bulb of an electric fireplace. This will reset and cool down your Dimplex electric fireplace. unit (like ours). When your temperature sensor has a short or open circuit, this error message will pop up. Reimagining what an electric fire can be. If you see the light, but no flickering, then it is likely that the motor will need to be replaced. Can I put my television over my fireplace? The result is so authentic that it is regularly mistaken for true flames and smoke.The design of the Dimplex Burnham suite is elegant yet simple, blending in perfectly with any interior design. As the mist rises up through the logs or coals, the light reflects against the water creating a convincing illusion of flames and smoke. The mirrors on the rod look a lot like fan blades, curved to be either fat or slender, and their slow rotation, along with their shapes, creates the flickering effect that makes your electric fireplace look so tranquil while its heating your house. The LED driver board may be defective. fireplace then there may be an issue Help please. This procedure can sometimes reset the blower motor and resolve your heater troubles. LEDs last for a much longer period of time compared to WD40) on the end of the rod to help loosen it up. Get in touch with our expert team via phone or email. front screen of the fireplace. Contact Us Hire a professional to ensure that the above-mentioned cycles work perfectly without causing issues with your Dimplex models electric fire flame effects. The remote control for your Dimplex Opti Myst may be faulty, which causes the fire to cut out. If the odour continues while the heat is on you may need to replace the heater assembly.