I like your sandwich approach (i.e. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. I finally have the information you are looking for, and I should be able to help you out with it. It is best to use this phrase if you werent the original person to email the recipient. Its a great choice because of how conversational and friendly it sounds. Your feedback helps us improve our service. Is there a generic term for these trajectories? Far better then the AI tools", This website is fantastic. Firstly, of course, I would like to apologize. It is best to use this phrase if you werent the original person to email the recipient. Regretfully, due to unpredictable circumstances, your order was prolonged. 5. I really appreciate you being patient with me while I figured this out. The editors' comments are helpful and the customer service is amazing. "I would have reacted similarly". Sorry for making you wait for a long time. Using "thank you" rather than "I'm sorry" is a positive way to write an apology. Is there anything I can do to help you? How to Apologize Professionally in an Email: The Art of Saying Sorry More than 150,000 people like you receive our weekly newsletter to master their English skills! 1. You are not blaming anyone else for the error. ", I believe its going to smooth business communications", I am really satisfied with the answer and turnaround time. "I'm sorry for keeping you waiting so long" is correct though. I'm sorry for the long wait. While you may have been ecstatic for them when you got the email, taking a long time to reply can make it seem like you dont really care about their accomplishment. I was wondering if there was a more formal and polite way of saying: Sorry to bug you again about this, but we still have not received a response about X . (if we still have not received any assistance with X). For instance, you may have had to find the answer if they asked you a question. Free and automatic, this tool compares phrases. This is a good way to keep a strong rapport with the recipient of the email as you are not trying to come up with an excuse or trying to shift the blame. - DMMuKnow? I shows that you offer your apologies. How To Apologize For a Delay by Email or in Person - Indeed Dear Tim, Sorry to have kept you waiting for longer than I intended. }; so sorry for keeping you waiting or so sorry for keep you waiting? Which one to choose? Don't even think of the faux apology, "I hope I didn't miss your reply, but". We can use so sorry to replace my apologies, while late response replaces delayed response. Both are good choices when we are taking the blame for the time passing. "Sorry for the wait, right this way please" sorry to keep you waiting. I didnt know where to get the information from, so I had to do a bit of searching. You can use it when messaging clients you have a good relationship with. You could make yourself sound more polite by saying "I apologize for the wait/delay" My apologies for keeping you waiting. I was going to give a frequentist answer: Google had 234k hits on sorry for keeping you waiting and 623k on sorry to keep you waiting. We do not mean to be burdensome, but we are still having issues with In these cases, thank you for your patience sounds sarcastic, so you should probably avoid using it. This gives me more confidence that the context will be correct, which is hard to trust with auto-correction apps", A real person editor is much2 better than a software editor. Your final option is the one that is most commonly heard.. English Lesson: "Sorry to keep you waiting." | PhraseMix.com Sorry to have kept you waiting for longer than I intended. , 1. Continue with Recommended Cookies. We are still awaiting a response regarding issue X. Nice-comment + not-so-nice-comment.) sorry to have kept you waiting apologize sorry I apologize for keeping you waiting. If we didn't meet your expectations, we'd really like to know more. Like us on Facebook by clicking the like button below: Share TextRanch on Facebook by clicking on the button below. What are the differences between "sorry to keep you waiting" and "sorry What you should say to your assistant is: Im sorry to have to ask you to keep waiting for the customer to arrive (no need for there). It again allows us to take the blame for making them wait. 2. have kept you waiting. Thanks to TextRanch, I was able to score above 950 on TOEIC, and I got a good grade on ACTFL OPIC as well. Attached is the document you requested, and I hope its not too late. What Do You Call Someone Who Has the Same Birthday as You? You will often see it in emails when someone doesnt get back to you right away. I apologize for keeping you waiting. I'm sorry having kept you waiting so long. If you want to make an excuse, you can do so in the following ways: Sorry for making you wait on this reply is similar to thank you for your patience. We use it to acknowledge that somebody has waited a long time for our reply to come to them. Sorry to have kept you waiting - is what you say to someone afterwards, when you finally have time for them. You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. And you yourselves are not angels, and therefore you are also to blame for what happened. "I can totally understand how frustrating this has been. All Rights Reserved. What's the cheapest way to buy out a sibling's share of our parents house if I have no cash and want to pay less than the appraised value? We hope that youll be able to accept these files, even if they are slightly later than expected. "Sorry to keep you waiting" is a great phrase that works well in most formal emails. (Video) DON'T SAY "SORRY!" [Grammar] - Problems with LET | UsingEnglish.com ESL Forum Take the opportunity to fix the problem or mistake and rebuild broken trust. I don't like Jeffrey's style either, but it is a perfectly reasonable suggestion. All in all, I don't think using "you" or "your" is too big of an issue, as long as it's not being used in an accusatory sentence--It's certainly not an issue when you're apologizing for a disturbance. Is there anything I can do to make it up to you now that everything is sorted? + Read the full interview, TextRanch has been really helpful in improving the flow and repairing the structure of my sentences. Its not always easy to put your apology into words, and your approach will vary based on the formality of the relationship or how egregious your delay really was. How to Write Effective Apology Emails to Customers | Blog | Hiver How can I control PNP and NPN transistors together from one pin? Nevertheless, I am ready to proceed with the negotiations. One of our experts will correct your English. "Sorry to be a bother, but" would also work to avoid "you". Its a polite way to keep a good rapport with the recipient. Note that including a deadline (also phrased as a question) in the original correspondence can help the recipient prioritize their work and possibly avoid the need for a follow-up. I really appreciate you being patient with me while I figured this out. Apologies for only just getting back to you. "I'm sorry I'm late, this meeting ran over." ".I'm sorry I'm late, I didn't intend to be late.". "Sorry for the long wait." A good question: I'm in a similar quandry with a supplier, but after 'sorry to bother you' email or two, I started to ratchet-up the bluntness. Pardon my frequent interruptions, however we are still continuing to address issues with blah, blah, blah thank you for your continued prompt attention to this matter. I wasnt sure how to go about finding the correct sources to give to you. Sorry for keeping you waiting for so long. Sorry for keep you waiting / have kept you waiting Sorry for keeping you waiting works well and is a close synonym to sorry to keep you waiting. The two phrases are nearly identical, and it mainly comes down to a style choice to determine which one is better suited to you. Get perfection for short pieces of text in just a few minutes. Im sorry about the wait. #2. English Language & Usage Stack Exchange is a question and answer site for linguists, etymologists, and serious English language enthusiasts. I apologize for keeping you waiting, doctor. apologize sorry The consent submitted will only be used for data processing originating from this website. sorry to have kept you waiting. Tyranny of the majority and all that. i thank you for understanding. "keep" and "waiting" are both present tense. Now, lets look at a few different scenarios to see how that communication comes together. It again allows us to take the blame for making them wait. ", It helps a lot when doing school work better than grammerly", I don't know, how did I live without TextRanch editors' amazing help! I don't have the rep to downvote, but I would consider any use of "sorry" (or equivalent) followed by "but" (or equivalent) bad usage. I know this is different than what the OP was asking, but I prefer to be as polite, sweet, and cordial as possible when asking for help. Overuse of the request-as-a-question technique can sound condescending. It feels good to get a review from a direct human not AI generator. How to Apologize to a Customer for a Long Wait Time Via Email Watch the video: Only 1 percent of our visitors get these 3 grammar questions right 8 Better Ways To Say Brain Fart (To Not Sound Immature), 30 Best Responses To An Apology For A Late Reply, 12 Better Ways to Say Thank You for Your Patience (Email), 6 Steps To Politely Remind Someone To Reply To Your Email, Is Dear All Appropriate In A Work Email? I hope it won't take a long time. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. This is indeed a good answer, but I have clarified my question to explicitly include those cases when I have not received any response from the other end yet. Now, we say thank you to make the message feel more positive from the start, which helps when delivering emails. I didnt mean to make you wait is a good conversational alternative to use in messages. I had you in my mind while I was looking for the answers. For more context, this is part of an email where we are requesting this organization to fix a service that they provide to us. On behalf of the company, I would like to apologize for long wait. Connect and share knowledge within a single location that is structured and easy to search. Apologies for only just getting back to you. Lets assume all of the late responses above were sent a week or two (or even a month) after the initial note. Here it is now, though. English - England. "Sorry to have kept you waiting" is a great alternative in formal emails. We could have intended to message them sooner, but something might have prevented us from doing so (or we might not have been ready to reply). sorry apologize Sorry to keep you waiting or Sorry for keeping you waiting ? If it took you longer than you first realized to respond to someone, this phrase is a good way of showing that youre sorry about that. Im sorry this took so long. I hope you didnt mind the wait. Include any information that's still relevant to the original message and share additional updates that developed during the wait. If you could just bear with me for another. I. Copyright since 1998 DMM All Rights Reserved. Perhaps a colleague emailed to share exciting news or information with you. It is purely something that you had to do. Im sorry this took so long. "That's OK, I'm not in a rush. It works best when you have made someone wait longer than intended. Usually customers appreciate it when they receive an apology. Sorry to keep you waiting, but [something] - is what you should use when you're telling somebody that they'll have to wait a bit longer. b.My apologies for the delay and any inconvenience coursed. I hope you appreciate the attached file finally being ready for you. Im sorry this took so long. The best answers are voted up and rise to the top, Not the answer you're looking for? It wasnt my intention to make you wait this long for an answer from me. I apologize for the delay. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Sorry this took so long is a great choice in many situations. We do not mean to be burdensome, but we still have not received a response about X . You may substitute "annoying", "bothersome", "aggravating", or "irritating" for "burdensome" for similar results. 2. sorry for the inconvenience. "Yes, so do I. Ive gathered all of the information for you now, so you can look into it to your hearts content. We allows you to show that the business is sorry, but its less personal. to keepto have kept Sorry to keep you waiting or Sorry FOR keep you waiting? 10 Ways to Apologize in English with a Perfect American Accent, 2. However, something may have come up that prevented us from doing so. 2 Martin has been featured as an expert in communication and teaching on Forbes and Shopify. Nucilo is a website that writes about many topics of interest to you, it's a blog that shares knowledge and insights useful to everyone in many fields. var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; 10 Polite Ways to Say "Sorry for Wasting Your Time" I sincerely apologize for the long wait. These examples will show you how it works: Hey Russell,I didnt mean to make you wait for that long! A customer, a.Sorry for the long wait - Say sorry is good manners and the next person will feel better about the wait and would not be to angry. If there has in fact been at least a partial response, @Wesley Murch's Thank you but is suitable. Sorry to have kept you waiting. vs Sorry to keep you 'wait' A 'wait' 'a period of waiting'. I appreciate you sticking with us. 11 Other Ways to Say "Sorry to Keep You Waiting" And if you're apologising for previous action/to imply the wait is over, then to use "sorry for keeping you waiting". apologize [](https://eikaiwa.dmm.com/uknow/questions/43197/)sorry 4How to apologize professionally in an email. Apologies for the Delay! 5 Templates for When Your Email Is Late Why would you downvote though? Greet the receiver personally Start the conversation by addressing the recipient by their name. I hope you werent kept waiting too long. + Read the full interview, Michel Vivas, Senior Technology Officer, TextRanch is amazingly responsive and really cares about the client. You can switch between them in formal contexts to keep your writing interesting. If you didnt expect something to take as long as it did to complete on your end, took so long is a good way to show that. It is a formal choice that shows you are appreciative of them. estimated time: 30 minutes,directly in your inbox. I appreciate you sticking with us through these trying times. I appreciate your patience here. I didnt know where to get the information from, so I had to do a bit of searching. Sorry to have kept you waiting. Sorry to have kept you waiting for longer than I intended. Its only appropriate to use this phrase in an email when you are able to provide whatever the recipient wanted in the first place. Thank you for your support. Not so good. Here it is now, though. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Apologies for only just getting back to you. 1. 3 is grammatically correct. For example. I know both are correct sentenses, but am not sure what difference there is between them. Read on to learn more about the best synonyms and how to use them. + Read the full interview, I started to use TextRanch when I began to learn English. I am sorry sorry to have kept you waiting or I am sorry for having kept you waiting? Did the Golden Gate Bridge 'flatten' under the weight of 300,000 people in 1987? TextRanch lets you have your English corrected by native-speaking editors in just a few minutes. Sorry to have made you wait. I hope you werent kept waiting too long. 10 Better Ways to Say "Sorry to Keep You Waiting" (Email) - Grammarhow They're definitely both possible, and pretty interchangeable. sorry for the holdup. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. It may not display this or other websites correctly. I appreciate the help I've received to date; however I am still having one issue that has not been resolved "Following up" is generally considered a polite way to approach lack of response or resolution, especially in a business context. so sorry for keeping you waiting vs so sorry for keep you waiting I hope you werent kept waiting too long. Thank you for your patience is a great way to apologize for making somebody wait for you to reply. alternatives to sorry for the late response.. Use the phrase "I'm sorry." or "I apologize." without any spin or deflection of blame. ) Apologizesorrythe waitI apologize for the wait.keep (waiting, "I'm so sorry for the wait" is a usual and common phrase in those type of situations. Its good to use these phrases to build a strong rapport. Not rated Here are three email apology samples that illustrate how to say sorry at work in several everyday situations you may experience. It is professional, cordial, yet communicates the intended message well. wait Hopefully, youll find this email to. keep () waitingI'm sorryI'm sorry to keep you waiting. Its a great choice because of how conversational and friendly it sounds. My mail from [date/time] It turns out that theres a lot more to the process than I had originally bargained for. Is there anything I can do to help you? Why is it shorter than a normal address? 2. I'm sorry for keeping you in suspense like this. Our My recommendation: go with 'Sorry to bother you' or even better 'We're sorry to bother you'. I hope you can forgive me, but I have. Include the apology in the first sentence. Do you native English speakers say "Sorry to keep you waiting" when you're leaving someone waiting? What were the poems other than those by Donne in the Melford Hall manuscript? I agree. , When you want to apologize to a customer for having to wait for a long time, you can say: Sorry about the wait is a simpler alternative you can use. - I'm Sorry | Learn 10 Better English Phrases To Say Sorry | English Speaking Phrases, (Learnex - English lessons through Hindi), 5. Can you come along on Friday to discuss matters?Yours,Derek. By signing up or logging in, you agree to InHerSight's. My apologies is a formal way of saying sorry that many people appreciate. It can give you a sinking feeling to discover that you never sent a requested document, and now its been weeks. He has six years of experience in professional communication with clients, executives, and colleagues. Artificial intelligence still cannot do this ! It shows that you care about them and they will be loyal. Sorry to have kept you waiting is a great alternative in formal emails. Since you don't want to say you (Why not? w.attachEvent("onload", loader); He has six years of experience in professional communication with clients, executives, and colleagues. There is no cost to keep your TextRanch account, and we store all of your past revisions in a secure and private manner. ;)". You could instead say Im sorry to have had you kept waiting.. An example of data being processed may be a unique identifier stored in a cookie. Thank you for your detailed answer, but I'm still not clear. Dear Tim, Sorry to have kept you waiting for longer than I intended. Thank you for your patience. Maybe youre looking for a more suitable phrase to include in a business email besides sorry to keep you waiting.. 1 Dont go into too much detail about your reasons for the late replykeep it brief and professional. Leave this page open, and your corrected text will appear as soon as it's ready! Apologies for making you wait. Apologies for only just getting back to you. Thank you for your patience. It also indicates that your intention is not to be a bother. InHerSight is the career navigator for working women. - Lets say a friend or colleague emailed you asking for your assistance or participation in something, whether joining an escape room team or a workplace committee. Nov 18, 2017. I meant to respond right away and only just realized I never replied. I hope you werent kept waiting too long. It works because we dont want to apologize for other things coming up, and yet were still thankful that the recipient waited around for us. sorry to keep you holding. Apologies for making you wait while I tried to sort this out. :). While there's no need for a detailed play-by-play, your recipient does need some context about what happened. We are able to continue with the process now. By continuing to use this website, you agree to our Terms of Service. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Apology Email to a Business Customer for a Delayed Order Subject line: Please accept our apologies Dear, I would like to express my apologies for the waiting that came in the way of handling your order. I apologise about making you waiting. I am sorry for having kept you waiting so long. It shows that you are sorry for the wait that someone had to go through. This time, instead of sorry, apologies is used, which some people believe to be a more formal synonym. I hope youll be able to look past this when we continue moving forward with our business. This time, instead of sorry, apologies is used, which some people believe to be a more formal synonym. 27 Phrases for Sorry To Keep You Waiting - Power Thesaurus Our mission is to help you choose the right phrase or word for your emails and texts.