This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! The error message DVR Service Unavailable may appear for a number of reasons: Power was unplugged to either the Expander (external hard drive) or the Digital Box while a recording was in progress. BUFoZTr|_R&RxL( b$(" "XKZ('jJ"^$h&-d%M&y7E"2rb Optimum customer service is available from 9:00 a.m. to 5:00 p.m. If anyone can they should be with how large they are. I never thought of it as having to do with the xbox, but now that you mention it, my son did just hook up his. + Press DVR on your remote or go to Channel 1001 to get the Recorded List. Next, select the TV that you want to connect Alexa to and tap Continue. Actually you should be able to fast forward a live feed. This is just too much for something easy. We'd hat e to see you go. So irritating. 0000002909 00000 n 0000001788 00000 n By clicking Accept All, you consent to the use of ALL the cookies. Select Manage devices, and then Link Another Fire TV. Choose the Fire TV you want to control. It is the X1 Xfinity box that is being referred to. But you can resume enjoying your Optimum bundle when you get back. F1 LIVE: Azerbaijan Grand Prix latest - Live - BBC Sport When the front panel on the digital cable box displays the time, the reset is complete. Wait about five seconds, then plug it back in and allow the box to reboot, which takes about three minutes. You will also need to discuss returning any equipment that was provided with your current package and make sure it is returned in a timely manner. The functions work fine on recorded shows. If you want a response from the company it is best to contact Customer Support. Obviously not while it is actually live, but if you pause or rewind or jump back then you are no longer actually live but in the buffer and so you should be able to fast forward through that buffer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I too am having issues rewinding. WebX1 now features a simplified interface and quicker navigation to continue watching live TV, episodes or playlist content. Love, who won over the judges with a performance of her original song Boulders on Sunday, failed to score a spot in the top 12. Does it? Record a program that youre watching If you like what youre watching, its easy to start recording it. Begin typing your search term above and press enter to search. ET. Scan this QR code to download the app now. WebA really cheap option is to recycle an old laptop hard drive and buy a HDD caddy for 3. and our Once youve made your selections and confirmed that all the details are correct, recording will begin automatically. Cookie Notice So, on top of your monthly Xfinity package bill, you could be looking at at least a $17.50 bill for the X1 experience. The recording will automatically stop when the program ends. Another button -- the "<<" -- should switch the video to "slow reverse". Finally, select Return to. That includes the Stream app on Samsung TV's, LG, Roku, Fire sticks etc. To perform a hard reset, you will need to unplug the device from power and wait at least 15 seconds before reconnecting it, allowing the device to completely reset. Thanks in advance. These cookies will be stored in your browser only with your consent. Yes, Optimum does offer DVR service. But opting out of some of these cookies may affect your browsing experience. Google is king of the cloud and their big selling point is their awesome DVR service. Hi there @Jparsons! For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum. I get a message that the set top box doesn't support it. TV It lets you record any TV program and watch when its convenient for you. Spectrum TV app: Download and get started - Spectrum Support Spectrum TV app on Apple TV - Spectrum Support Cloud DVR (cDVR) and Cloud DVR Plus FAQs - Spectrum Support FAQs Q5: Can I rewind live TV or optimum DVR rewind and fast forward are working. Disclaimer: This sub is not affiliated with Optimum or Altice USA in any way. The functions work fine on recorded shows. Any normal channels? 97 0 obj <> endobj There is no buffer. I'm running into the same problems. Analytical cookies are used to understand how visitors interact with the website. + Visit optimum.net, sign in with your Optimum ID and password, and select DVR next to TV in the top navigation bar. It's so irritating. 5. @Mike1234-- There is no Rewind orFF working. Generally speaking, if the live stream is hosted using a popular platform such as YouTube, Facebook, or Twitch, then it is possible to watch a replay of the live stream once the stream has completed. If that still doesnt work, try plugging in another cable box and seeing if it works. Optimum TV If the connections are secure but the cable box still does not work, then it may be possible that the cable box may be defective. the Guide Have No Information I have the same problem, I was wondering if I have to have the show on from the start to be able to Rewind on Shaw. Jericho, NY 11753. hb```b``:Abl,'x;5:H100madtAwlLa.aI20E),"'&n_&`ifjH1M~w; P bG!@69";HcJ:X}x|H1'Y ]A j:ck_.0 2 99 per month for the first 12 months of service. Can you advise if there has been any troubleshooting done on your end, and what's been done if so? Some of these boxes are advertised as lifetime or commitment-free, although they may require an upfront charge or be bundled with other services. Make sure all the connections are secure and tight, and if applicable, check for any kinks or bends in the coaxial cable. Pressing this Reset button can help to solve a variety of issues with your cable. WebNot all devices use the same technology which means not every device supports fast forward and rewind of live TV on BBC iPlayer. Optimum also offers VOD (Video on Demand) and network apps such as WatchESPN and other apps that offer access to the latest shows and movies. Although it is convenient, it is not required that you use your cable service providers DVR. 0000003572 00000 n Seems like a flaw in the system as it affects many many customers. Optimum Channel The action you just performed triggered the security solution. In order to use Optimum DVR, youll need the right equipmentan Optimum DVR receiver, a compatible modem and router, and an HDTV. Lastly, check to see if your area or building is experiencing a power outage. Customers who choose this plan also get a free Optimum Altice One box, which allows them to quickly access content and easily manage settings. This website is using a security service to protect itself from online attacks. 66.33.216.187 This is usually positioned on the lower portion of the box and is a small, red Reset button. Saturday's new independent sprint day was an interesting event - on and off track - and saw Sergio Perez claim another street track victory to close the gap on Max To transfer an Optimum account, fax Optimums account transfer form to +1-516-803-1688 or mail it to Optimums office: Altice USA for storing your recordings. PAVA "@;`DQ0`ijNuDQ#peB&jqN}zy39=s~.# K$I)E9Y* G&rwmY-[z?/{X laAa7d*R.Z\QN!rs Instead, type "Xfinity Support" there, - As you are typing a drop-down list appears. 0000126097 00000 n How To PAUSE & RECORD Live TV - YouTube However, it is important to note that your service agreement may require that you pay a fee for the downgraded package and associated installation costs. Here, youll be able to browse through all your recorded programs, search for specific recordings and set up Pause/Resume & Chase Play for recorded programs. We are happy to help with the pausing/rewinding issue that you're experiencing. Finally, you can purchase standalone DVRs from many major electronics stores. Remote control sticking on fast forward and rewind Bummer! This package is perfect for those who do not need a lot of internet speed or have basic phone and TV needs. This cookie is set by GDPR Cookie Consent plugin. Who is the owner of Cablevision Optimum West? One button on your remote should go "back" 15 seconds, each time that you press that button, to the limit of the amount of buffered content. There are no long-term contracts or additional fees, so customers can customize their service whenever they want. I have checked the batteries in my remote and they are okay. I just changed over from Telus and I was able to turn the news on in the last few minutes and rewind it to the start, but no FF is allowed with that feature, I guess it's so you have to watch the commercials. To cancel Optimum service, call Optimums local customer service line for your region. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, It worked yesterday just fine. Finally, you can always just unplug any Optimum equipment in your home to immediately pause services without having to contact Optimum. Why does such a thing exist? Youll be billed for an extra month if you run into a new billing cycle, and Optimum doesnt prorate your bill after your service is cancelled. @3vny/_770bmTDu6h]k4rfRz`-z86Zr2eX_u\o0iXQU+Mn!3@~jFdX\B f*4K Cb8P_YpB_LL3aPh=nznk9|p62K+`+"DGWU5#2;>~zS].8%;I/h)#u_E!l~3h/LWB7Y. forward or rewind live programmes These cookies ensure basic functionalities and security features of the website, anonymously. You wont have to pay your full bill during each billing period, but youll still have to pay a small monthly fee while your service is paused. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by However, one thing that both my old boxes were/are able to do is rewind live TV properly, i.e. Seven Apple TVs with the AliceOne app. Press the PAUSE button, and wait 30 seconds. WebRewinding from live tv not working Let's say we are watching a car chase on live tv and I am in the kitchen. Pause, rewind, forward live tv | DIRECTV Community Forums Performance & security by Cloudflare. But I hear you can't rewind live TV? Hearing from our happy customers is what motivates us to YouTube TV allows for rewinding live TV on Roku and Google Chromecast with Google TV. First, check that all the cables are connected properly. 2010-2023 CableTV. . Stay updated on the latest products and services anytime anywhere. How to stream Newsmax for free on I have This website uses cookies to improve your experience while you navigate through the website. Why can't you rewind live TV anymore? - Ashley I dont understand what happened I was able to pause, fas Ive had this system for about two years now. Firstly, make sure all the connections to the cable box are secure and connected properly including the coaxial cable and power cord. This plan includes access to over 220 channels, including entertainment, news, sports, and On Demand programming. 0000003188 00000 n And if you directly compare Streaming Services with Optimum, then with the base price of Optimum, you will get Youtube TV, Hulu and Sling TV. No, you are not able to rewind Live TV with Optimum. Your future is only a connection away. Thanks! Third, check the cables themselves. 0000003077 00000 n This lets you start, stop and manage recording from outside the home, as well as search for programs, set up auto recording for your favorite shows and receive recommendations for programs to record. | Jun 8, 2021. 0000001663 00000 n In the 'To' line, type "Xfinity Support" there. Depending on your account, there may be a small fee for this. 0000102473 00000 n Make sure that your account is fully closed and any equipment is shipped back by the end of whatever billing cycle you want to be your last. , I've been a loyal customer for 4plus years now and this is truly annoying the heck out of me, Hi, @user_cf5646. Multi-Room DVR Guide - Optimum For more information, please see our o8Iq6;5S1A_hV1HvUqRfJTF/ZA O"$RfQ2X Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Making the decision to switch Optimum packages can be a confusing and overwhelming process, but with the right information and assistance you can quickly and easily downgrade your package. ET on Saturday. The only way I can stop it is if I press the pause or change the channel. Select Fire TV from the video section. Check out our Optimum customer service, TV port, and slow internet guides to figure out your next troubleshooting steps. Otherwise, you can watch it on demand when it finishes. I have unplugged the Altice 1 box and that didn't help. How to Change or Cancel Optimum 1 Moving Optimum service. Check out Optimums moving form to make sure you can transfer your Optimum TV or internet service. 2 Pausing Optimum service. 3 Transferring Optimum service. 4 Adding to Optimum service. 5 Troubleshooting Optimum service. 6 Canceling Optimum service. 0000015658 00000 n Pause live TV stopped working : r/OPTIMUM - Reddit Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). My X-1 box just stopped rewinding and pausing today. Love, who won over the judges with a performance of her original song Boulders on Sunday, failed to score a spot in the top 12. Now you can record up to 15 shows while watching any live or pre-recorded show, from any cable box in the house. In the top right corner, you'll see a little chat icon near the bell icon. Please post here if you figure out the issues. endstream endobj startxref Wifi/Router: eero Pro x3 (house has full coverage, no dead spots), STBs: Samsung SMT-C5320 x7 (Four of them are now dead and no longer power on), Coax: run all throughout the house for the 7 STBs, Television service with Optimum/Altice on the 7 televisions. If you are looking to downgrade your Optimum package, there are several steps you should follow to ensure the process goes smoothly. 0000042106 00000 n Enjoyed it because I could fast forward, pause, rewind and now when I try to do that this is what I get This set up top box doesnt support it. So whats going on?? Make sure you are signed in with your Xfinity credentials. Press ESC to cancel. I'm having the problem on more than one TV. +Use the ARROWS to highlight Record and press SEL. I did a reset 20 minutes later, and nothing changed. Next, your Optimum representative will provide you with the necessary documents to sign for the package downgrade. Some cable companies charge you a monthly fee to rent a DVR and require you to pay a monthly service fee to use it. Whether youre cutting the cord or taking it with you, lets break down what your next steps will be if youre changing your Optimum service. Select "Xfinity Support" from that list, - An "Xfinity Support" graphic replaces the "To:" line, Type your message in the text area near the bottom of the window. Why are my attachments locked on Cold War. If you want a response from the company it is best to contact Customer Support. @user_0ed6e9 I don't believe it has anything to do with the Xbox gaming box. Check out Optimums moving form to make sure you can transfer your Optimum TV or internet service. The cost of DVR service with Optimum depends on your specific TV package. For this purpose, you need to reset the DVR by locating the reset button of your DVR. We appreciate the time you've spent with us and hope for many more. I just switched to Comcast and love the service in general but this daily reset is going to shorten our relationship. You can pause Live TV, Rewind and Record Live TV and also do series recording via your ET on weekdays and 9:00 a.m. to 1:00 p.m. 2022 Shaw Communications. If youre heading out of town for a while, call Optimum customer service at +1-866-218-3259 or chat with an Optimum by scrolling to the bottom of the page and clicking Message us. Just ask the agent to freeze your service for up to six months. See also: Optimum Overview | Optimum Channel Lineup | Optimum Internet | Optimum Bundles | Optimum Customer Service | Optimum Availablity Map | Optimum Hidden Costs. It comes with up to 10 Mbps of download speeds, unlimited local and long-distance calling and up to 220 channels. If all the above steps dont work and youre still experiencing issues with your cable box not getting a signal, then you should contact your cable provider for further assistance. How do I choose between my boyfriend and my best friend? Optimum offers a variety of packages that offer different levels of service. I cant fast forward.I cant pause I cant replay nothing. Spontaneously. You have to go through the entire online troubleshooting every time, first. 0000011574 00000 n live tv Then, press FF, to see if those 30 seconds have been "buffered", and if the playback from the buffer is at a "fast-forward" speed. Can't rewind I'm having the same problem. How to Change or Cancel Optimum Service | CableTV.com The sales departments hours are 8:00 a.m. to 8:00 p.m. %PDF-1.3 % If your DVR cuts off the end of a program, this is due to a delay in processing the signal through the cable system. Your Shaw PVR cannot "fast forward" on a "live" feed, bec Yeah, live means it's happening right now, so aside fro Actually you should be able to fast forward a live feed. Lamps work. First, you will need to contact Optimum customer service and explain that you would like to downgrade your package. You can record TV shows, movies and other programming that is broadcast by your cable provider. Why is the rewind no longer working on live tv? After that, you will need to re-enter any programming information (such as parent control settings, additional equipment like a DVD player or VCR, or channel favorites) that was stored in the device before doing the hard reset in order for your cable box to function properly. To record on your Optimum TV, you need to have an Optimum-enabled digital Set-top Box or a TiVo device, as well as an external storage device (e. g. DVR, USB flash drive, etc. ) During the reset process, the digital cable box will display hold followed by turn on. This cookie is set by GDPR Cookie Consent plugin. Oftentimes, performing a System Refresh on your X1 box can fix most issues you may experience not unlike yours. Same problem here. We are so glad to hear from you and want to assist in any way that we can to get this addressed and resolved for you. 0000010754 00000 n To start recording, press the Record button on your remote, then select either Record This or Record Series. Optimum customer service is available from hb```f``r``a`8 @1V 7a~iS1HE5#K,^;eYY1|&HH'=B")6t7+"\,U@Jbw$9RQ dd0J `-"` J x7a`lYXv\L'L>Lc*5Zf s) Ob+E{ `F Scan this QR code to download the app now. The new player on the market is YouTube TV, which gives you 40+ channels for $35 a month. 0000016551 00000 n The DVR also has capabilities allowing you to pause live TV, set reminders and record multiple shows at the same time. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. This will stop all of your Alternatively, you can call Optimum Customer Service and request a pause. Every Samsung STB out of the house (because they keep failing). Could you first initiate a chat and start with your full name and address? Press the same button, to switch to "fast reverse". No you cant rewind it, but you can click the Start Over button to watch the program from the start, even after it has already begun. Samsung QE43Q60RATXXU Auto Timeshift Unfortunately with them being so big I think they lost communication with customer feedback. These cookies track visitors across websites and collect information to provide customized ads. The cheapest Optimum package is the Optimum 10 package, which starts at $24. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. Additionally, there are now some HDTVs that have built-in DVR technology, allowing users to record content to a connected external hard drive. Optimums footprint covers New Jersey, Connecticut, and much of New York City, so if youre staying in the New York tristate area, youll likely be able to transfer your Optimum subscription to your new address. How many shows can I record at a time on DVR optimum? To be able to do this, Xfinity would need to store the paused data in the cloud. You have up to 300 hours of Standard Definition (SD) or up to 75 hours of High Definition (HD) in storage space. Wait 5 seconds and plug it back in. Youll need an Optimum ID to access your DVR away from home. You can email the site owner to let them know you were blocked. 87 0 obj <> endobj xref 0000008965 00000 n Once these documents have been signed, Optimum will arrange for a technician to come to your home and install the necessary hardware. 7 Which is the best DVR service on the market? DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. Can you direct message us your name and address, please? Try swapping out the HDMI cable for a new one to make sure that it isnt damaged. %%EOF sKYI\=N 2T#j`LK^@.p\67#>$tDdj-I%I1?^kE0rMA5hbQP&Qt.-KTlK/:dmfF3(m';{y^8>ArFe""a:$C(a8 Suddenly I hear gasps and so I run back to pause live tv and rewind it to just maybe 10 seconds prior to see what happened. Manage your DVR on the go Manage your recordings anytime, from anywhere using optimum.net or the Optimum App. 0000102376 00000 n Necessary cookies are absolutely essential for the website to function properly. endstream endobj 98 0 obj <> endobj 99 0 obj <> endobj 100 0 obj <>stream The quickest and easiest way is to log into your Optimum account and select the Pause option. The service is available with Optimums digital television packages, and customers can choose from the standard Optimum DVR system or upgrade to an Enhanced DVR that offers additional features such as recording four shows at once, programming activities, and more. Now I cant do none of that. I love having the option to pause live TV especially when I am watching my favorite show! They also include all the local channels (ABS, CBS, NBC, Fox) in the service, which is a great. Please feel free to shoot us a private message with your full name and complete service address so that we can get to work on this right away for you.