They used to be the best, so I thought. I thought I was just sensitive. "We went on their website and TONS of reviews of the same reaction! If underlying assumptions prove inaccurate or known or unknown risks or uncertainties materialize, actual results could vary materially from the expectations and projections of Johnson & Johnson Consumer Inc. and/or Johnson & Johnson. On 2 May 2018, a Facebook user shared a warning about Neutrogena Makeup Remover Cleansing Towelettes, claiming that the product caused a violent allergic reaction: Within a few days, the post was shared tens of thousands of times. I had to switch to a different brand, then eventually to micellar water-based wipes. Carol Goodrich, director of global media relations for Neutrogena's parent company, Johnson & Johnson, provided the following statement in response to Allure's inquiry for this story: "We are deeply concerned about recent Neutrogena Makeup Remover Wipes complaints and ask that if consumers experience an adverse reaction, please call us at 1-800-582-4048 or send us a DM @Neutrogena immediately as we gather more details and get answers. status of any class action settlement claim. I used the wipes, I had itching and blistering welps. Information can be found through your local waste management services. I had never used stuff like this so when ever I used them I would get burn marks around my eyes and all over my face. The recalled products include five Neutrogena . Red blotches over whole face. Please add me to the list. Cautions Concerning Forward-Looking Statements I thought I just had extremely sensitive skin. Theyre all destroying my skin & burn now. . Please send me info. How will I be informed if there has been a recall? I HAD TO STOP USING THE TOWELETTES BECAUSE MY EYELIDS BECAME VERY DRY AND FLAKY. Threw them away. I have pictures. Find a great collection of Past Recall Notices at Costco. Johnson & Johnson has issued a voluntary recall of several sunscreen products after finding they contain trace amounts of a cancer-causing chemical. Please add me Saying add me here in the COMMENT section does not and will not get you added to any claim. Please addd me. I had a terrible burning feeling on my skin whenever I used these. Something needs to be done as this is not ok. Add me. Makeup remover wet wipes cleanse remove dirt, oil, makeup, sweat, sunscreen pollution on skin. Use of this site constitutes acceptance of our Top 531 Neutrogena Reviews - ConsumerAffairs Crazy! It does not necessarily mean there is a 'bad batch,' although that certainly could be the case, but this would be [rarer].". Never know it was happening to more then just me. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. 15 Sunscreens Without Benzene and the Recall List - InStyle Johnson & Johnson Consumer Inc. Issues Voluntary Recall of Specific I used neutrogena oil free make up remover on my eyes a few days ago and My eye lids and under eyes have been burnt. Loved Neutrogina until now. NEUTROGENA Invisible Daily defense aerosol sunscreen, NEUTROGENA Ultra Sheer aerosol sunscreen, and. WILL NEVER USE IT AGAIN! Its so embarrassing. I have used Neutrogena make up remover towelettes and now have a chemical burn on my eyelids and around my eyes, nose and checks. They absolutely burn! It took about a week and a half for me to figure out this is what was causing the blisters I had too go to my doctor for it. I bought these and had no clue they were not supposed to burn. Recall Notice: First Alert 10-Year Battery Smoke Alarm with Safety . Cosmetics Recalls & Alerts | FDA Purchased for my daughter. Our brand promise we will respond to every complaint as soon as we have more information to share." Defendants were aware, knew, and were noticed that the Cleansing Towelettes created a substantial risk of skin irritation, rashes, burns, scarring, allergic reactions, disfigurement, and other injuries, the lawsuit alleges. I used these wipes for my face. The lawsuit alleges, however, that many of those who have used Neutrogenas makeup-removing wipes and towelettes have experienced adverse reactions, such as irritation and discomfort, peeling, burning and temporary facial scarring. I was tested for allergies with no definitive result. Ive purchased based these before and they burned. I have been noticing that every time I wipe off my eye makeup, my lids burn. administrator or law firm. . I also used Neutrogena fragrance free facial cleanser which made it even worse. Recall Notice: Drizzilicious Mini Rice Cake Bites Variety Pack (Item #1685995) Recall Notice: BISSELL Cordless Multi-Surface Wet Dry Vacuum (Item #2228880) Recall Notice: LG 86" UQ8000 4K TV (Item #9786800) Recall Notice: ZLine Gas Powered Ranges (Items 1590824, 1590822, 1544615, 1544622) Recall Notice: Actions does not process claims and we cannot advise you on the i bought these and boy do they ever burn your face do yourself a favor and do not purchase if you do not want your face burned i could not put anything on my face for a week after using these never again never again i learned the hard way please ad me to you list and soon. I had flushed them with cool water and went and got my eye mask out of the fridge to help with the swelling. I noticed irritation the burning sensation and redness from the product when removing my makeup! Please add me. Back to Top. Awful reaction! Theres generally nothing you need to do to sign up for or join a class action lawsuit. Ive used these wipes and they irritated my skin so bad, you can see exactly where I used the wipe at on my face because not only did it literally feel hot and like my face was burning , but the areas on my face were red. My skin turned really red after using them. i use this product from walgreens and that Neutrogena burn my skin so back and I had facial disfigurement my face so bad looking, Please add me I bought this for my daughter and more than once it made her skin red n hot. I did not believe the wipes caused it until I read all these comments. I used these years ago, and they were amazing, never had any problems. Neutrogena Makeup Remover Cleansing Towelettes & Face Wipes - 25ct. Experienced irritation and burning sensation on face. Ive had allergy tests ran and all came back negative. Please add me to this list. I literally had scabs around them. Wow!! Please add me, I have experienced the same symptoms Used these wipes twice while on a trip. Felt very irritated for at least minimum 2 hours maximum lasted about 6 hours. Yes, I definitely had skin irritation and burning using their towelettes. Who havent used Neutrogena Cleansing Towelettes. I have experienced some of the symptoms. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. Not a good experience. Neutrogena Makeup Remover Cleansing Towelettes are causing a number of severe allergic reactions. Add me please, I recently was harmed by the face wipes. Causes burning on eyelids and around eyes. My under eyelids were red after use, very sensitive to touch and began swelling after use. Happened to me anytime I use there wipes. Product Recalls - Walmart An amended class action complaint alleges the label claims put forth by Neutrogena that certain makeup removers are rigorously tested and ideal for use on even the most sensitive skin are misleading. Their products use to be nice , they have cheapended the quality of all their makeup products as well . Im so happy to see this. Yes, I purchased this item for my son and he said it was burning his skin and immediately attempted to wash his face with plain water and he said it still burned. I have used these wipes for years and I didnt realize they changed them. I have used these twice- the first time I had burning around my eyes so I thought I had wiped too hard the second time I was very gentle and they still burned and caused my skin to be red and puffy. Thank you. Have purchased and I too had the burning sensation around my eyes area, The face moisturizer is one I do purchase and have been for 20+ Years. Im so mad that it has taken so long to figure this out! My doctor has the pictures from when I first had this issue and my face is still healing. I have suffered from Allergic reactions and flare-ups directly due to these make-up wipes. NEUTROGENA Cool Dry Sport aerosol sunscreen. Furthermore, reactions to any substance used in skincare products can be highly personal, and a substance that irritates the skin of one individual can potentially be tolerated by a majority without incident. Neutrogena Helioplex Technology provides superior broad spectrum UVA/UVB protection that remains effective even under the harsh sun. I stopped buying their products. They would always burn my eyes. Its definitely a chemical burn. The site is secure. Johnson & Johnson issues voluntary recall on popular sunscreens Numerous customers have supposedly come forward to state that they were injured by their use of the towelettes. Add me to the list please. We contacted Neutrogena to ask about rumor involving Makeup Remover Cleansing Towelettes, but have not yet received a response. Ive had a lot irritation from using them, especially being a contact wearer. With 100% plant-based cloth, the makeup remover face wipes dissolve dirt, oil, sunscreen and makeup for fresh, clean-looking skin. Sunscreen recall: What the finding of a cancer-causing chemical in Neutrogena was supposed to be a reputable brand. Unfortunately I never saw a doctor for it But now its there permanently!! I bought a new pack of the wipes and when I used them, I noticed a rash developing around my mouth, nose and under my eyes. You must contact the Will no longer be using: I have used Neutrogena product for at least 10 years and a bought a multipack from Costco and noticed every time I used the wipes my face would get really red then, one time I had lipstick on and was cleaning around my lip area and neck and woke up the neck days and my lips were swollen and neck was Al red and blotchie. Top Class Same for me! She stresses that had she known that the products could harm skin, she would not have purchased them. This content can also be viewed on the site it originates from. Before sharing sensitive information, make sure you're on a federal government site. You can also view our Corporate Recall Listing or visit the government Federal . Please add my name. It felt like bad sunburn and was red. After buying and returning makeup for 3 months, because eyes were burned from makeup remover towlettes and old dry mascara pulled eyelashes out, eyeliner bad caused eye infections, creams old, etc etc walgreens admits all make up and I mean all makeup is old and dry. Yep, that has happened to me as well. My eyes were so burned they peeled and were raw and puffy and swollen for a week. Doesnt matter if I use the night time purple pack either. Add me too. Disposable face wipes thoroughly cleanse skin with no . They gave me a big red rash on my face after using them. It's a nightmare no parent ever wants to endure. Add me. Add me to the list. We periodically update the packaging of our products, so it's possible that you may receive a product that looks slightly different from what is depicted on the site. Face burns, dry skin patches esp forhead and above eyebrows. I thought it was because I was having some skin issues (dry skin) but turns out I was right. These occasionally burn my upper cheeks near the eye. A few days ago I used them at night and woke up the next morning with a rash all over my face, looked like I was sunburned and my eyes were swollen. Share your experiences in the comments below. But recently it has gotten so bad that I had to switch to Benadryl. Each Zodiac Sign's Unique Personality Traits, Willow Smith's Beaded Cornrows Made Me Call a Braider on the Spot, Christina Aguilera Wore Straight-Up Vulvas On Her Nails. I used a Neutrogena product and my skin was irritated. Please add my name to the list. Internal testing identified low levels of benzene in some samples of the products. I started googling looking at the couple of diffrent products I use and this came up I did not even think of the face wipe undoubtedly this is the problem, I have used no other new product. The recalled sunscreen products are packaged in aerosol cans. NEUTROGENA Beach Defense aerosol sunscreen. Recalls 2,581,816 lbs of Canned Meat and Poultry Vienna Sausages (packaging defect - damaged, leaking, spoilage) Now that I know the reason why I am going to discontinue use. I Have Purchased many of their products and had a reaction to the eyeliner to were both of my eye swelled. My daughter has seen her doctor on several occasions with rash, burn, swelling and itching. Burning, itching, scaly, swollen and irritated skin. I was beside myself because I had no idea what was happening to me. These wipes gave me burns on my eyelids, its been three weeks and it hurts to open my eyes sometimes. My eyes have massive burns all around both of my eyes and they stay swollen. Well I made that mistake, my cheeks, chin, neck and part of my forehead were burning like I had a chemical peel, essentially thats exactly what it was. It is horrible never would of thought this product would do it. I cant believe they had misprinted this important information! I stopped buying the product after each use I received a rash! She states that the company has not added warnings for the possible adverse effects of the product, nor has the company included warnings about the risks associated with repeated use of the products, even though many consumers report that they used the products repeatedly before having problems with them. They caused irritation And burning sensation. What a joke. Wow, I remember these making my face burn & had no idea about this! add me to this too. My daughter has used these and she has red rash on eyea and under eyes. I used it on my eyes lids and under eye area and I have bulge under my eyes and its burning like crazy. P.O. I have used Neutrogena product(s) and have burnt my skin. Several users shared the post on Neutrogena's Facebook wall, but the brand did not immediately respond to those posts. My eyelids are puffy, red, and almost scaly looking. Some samples of the affected products, all spray-on sunscreens, were found to contain low levels of benzene, according to Johnson & Johnson, the parent company. Plus add me to the lawsuit (I have pictures). My face turns bright red for about 2 days and just burns almost like a bad sunburn but its from the chemicals in the wipes. NOPE!! This is horrible! "DO NOT . Horrible reaction! Please add me to the list. I recently purchased the grapefruit wipes and on the first use my skin started burning intensely, especially around my eyes. I guess I was wrong.add me. I have used the wipes before and they did NOT do this. Yes! The Neutrogena towelette class action lawsuit asserts that the company had, at minimum, a duty to inform consumers of the known risks associated with the products. Neutrogena Makeup Remover Cleansing Towelettes, Make It Black Limited Edition, 25 Count. "If someone exhibits a true allergy to a particular product, they would need to completely avoid it in order to not have the rash reoccur.". And diary everything I ate and wore. If you would like to have your purchase refunded or if you have questions related to the recall, you can call the Johnson & Johnson Consumer Inc. Consumer Care Center 24 hours a day . Purchased product, skin reaction, please add me. Certain Neutrogena, Aveeno sunscreens recalled due to traces of cancer I thought this only happened to me! Now I use the simple wipes and they work well. Please add me to this case. However the last year every time i have taken off my mascara and eye shadow.. My eyes have turned red in the corners.. I would attach a picture if it was possible. I will never use this brand again. Required fields are marked *. I feel bad. I recently purchased Neutrogena cleansing towelette products for the firstand last time earlier this year. Please add me as well. My eyelids are on fire! Oh my gosh! "Five Natural Ingredients That Can Irritate Your Skin." Left my eyelids sore, red and itchy. Not happy with what these cleansing Wipes have done without a warning! Please add me. I use these in my eyes were severely burned I had flaking skin on my eyelids they were puffy and wrinkly for over a month it took me in after a month I went to an eye doctor and he prescribed me the correct medication to use and then I use the makeup wipes to gang so I didnt know it was from them and then it happened again and I realized that that was what it was from. Please add me. This happened over a 2.5 years ago. If You Have These Neutrogena Products, Stop Using Them Now, FDA - Yahoo It is causing my skin to wrinkle due to the burn. I had a reaction as well to these. Ive used the for a while and gotten the same reaction. (5253) $5.69. "People Say These Neutrogena Products Are Leaving Their Face Burning And Irritated." The package is very misleading. Oh my goodness, please add me to the list. Add me, please. So dangerous and I will never use these again. I am going to the walk in clinic in the morning. Neutrogena Makeup Remover Cleansing Towelettes - Hydrating. I returned home my face totally settled down (not using any face wipes!! February 03, 2023. Although Neutrogena has received a significant number of complaints regarding the negative effects of its makeup removers, the complaint alleges the company has failed to warn users of these harmful reactions while continuing to attest that the products are safe for even the most sensitive skin.. I used them but it burned. Please add me too. Please contact me. Please add me because I trusted this brand and there was something about the formulation was either off balance or too acidic, I felt like I just wiped my face with rubbing alcohol.. Im so disappointed. I had terrible reaction and had to go to a dermatologist. I have received skin irritation in using these Neutrogena products. Potts argues Neutrogena could have and should have taken action in light of these responses, but has not changed course since producing the products. Because the package repeatedly assures consumers that the Class Products are gentle and safe, and contains no warning to the contrary, a reasonable consumer would infer that there is no possibility of adverse consequences associated with using the Cleansing Towelettes, the complaint reads, alleging Neutrogena knew or should have known its products could be harmful. Allure may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with Rash, burning & irritation on my face. I had purchased this product because if my sensitive skin. Please add me. The wipes burned both my daughter & I. Read About More Class Action Lawsuits & Class Action Settlements: Firefighter Turnout Gear May Protect from Heat, But Expose Skin to Toxins, Tesla Airbag Lawsuit Filed After Crash Leaves Victim Seriously Injured, OxyCide Lawsuit Claims Hospital Disinfectant Is Hazardous to Health. Yes been using these wipes for years. Potts argues that the company was unjustly enriched by the sale of the products. Please add me. In the post, a woman named Jaimie Potts laments what she says a very popular drugstore beauty product, Neutrogena Makeup Remover Cleansing Towelettes, allegedly did to her daughter's skin. As a result, the lawsuit says, consumers were unable to reasonably avoid the harm stemming from Neutrogenas omissions and misrepresentations.. I have used these wipes for years and the last 7 months is when this started happening to me. Reply. Add me to the list pls. Please follow your local disposal procedure for aerosol products. Yes please add me to this also. Johnson & Johnson Consumer Inc. (JJCI) is voluntarily recalling all lots of five NEUTROGENA and AVEENO aerosol sunscreen product lines to the consumer level. Copies of these filings are available online at www.sec.gov, www.jnj.com or on request from Johnson & Johnson. Chemical burns on my eyelids! Add me. Facial skin, scalp, this has got to stop. Please add me! I had to stay from that product. After I use the towelettes, I begin to feel a burning sensation. burning. Dry bumpy skin, will discontinue the use of this product immediately. I had a burning feeling and skin peeled around my eyes using these towelettes. Neutragena has always been known for their gentleness. I literally had a chemical burn on my face and its still healing. She also notes that the company went so far as to deny assertions that the product can cause skin problems. In all honesty, I thought I was getting older and more sensitive, so I stopped using them and went to sensitive skin diaper wipes. It scared me so badly then I read the other complaints. He used them 2 times and said he couldnt anymore because they burned his skin. Purchased specifically Neutrogena face towelettes because of the fact my daughter and I have sensitive skin. Remove makeup and effectively cleanse skin in one easy step with these facial cleansing towelettes. One doctor has come here weekly for a good couple of years & she saw how the rash progressed & prescribed me a steroid. Wondered if someone else was experiencing this problem. I have sensitive skin and purchased Neutrogena because of the claims it was safe on sensitive skin and would clean pores. I wanted so much to trust the Neutrogena brand facial cleansing towelettes. Please add me. The reader is cautioned not to rely on these forward-looking statements. I used the face cleaning towelettes. Oh and mad cause I trusted this company. My daughter used these 2 days ago and her face is burning her eyelids just hurt so bad. Product Recalls - Rite Aid 10 Best Powder Cleansers for a Deep Cleanse Anywhere You Go. It clearly states that you DONT need to rinse. They make my face red. Its very alarming to learn this, as I have been very loyal to this brand for many years. These wipes gave me chemical burns on my eyelids, to the point where i had to miss work it was so painful. so now we know. $7.29. Please add me. About a week and a half later, I went out with my husband so I wore makeup and when I got home I used this make up remover to remove the make up and within seconds, my face/eyes blew up swelling and the burning was almost unbearable!! I have small bumps all over my eyelids and just saw the dermatologist last week who said it may be an allergy, so now I have an appointment with an allergist to find out what cosmetic product could be causing this. Designed with the earth in mind, these wipes are made with 100% plant-based fibers and biodegrade in 35 days in home compost. In truth, at least seven varieties of Neutrogena makeup-removing wipes and towelettes may cause itching, burning, dryness, peeling, redness and inflammation, among other harmful reactions, and are decidedly not safe and effective for all skin types, the 41-page lawsuit claims. Product Recalls | Costco Swelling, burning, constant itch has subsided after 3 days of use. Allegedly, her daughter developed a rash, peeling skin and a burning sensation from using the towelettes, even though she used them correctly. According to Potts, many other customers were similarly injured because they relied on Neutrogenas representations of its products. Like it was raw, eyes would burn but would flush with water to stop the burning. I had been using the towelettes for makeup removal. Anecdotal reports are difficult to verify, because contact dermatitis can be caused by any of thousands of known allergens and irritants. RC 23-009 - IBSA - Tirosint - NYC - Consumer. I even have pics I sent to my mom to show her how bad my face was burned and infected so that she could take me to my drs. Based on exposure modeling and the Environmental Protection Agencys (EPA) framework, daily exposure to benzene in these aerosol sunscreen products at the levels detected in our testing would not be expected to cause adverse health consequences. This recall is being conducted with the knowledge of the U.S. Food and Drug Administration. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. I havent changed the brand of cosmetics I use, so it now makes sense that the towelettes are the cause! For now, its best to sit tight and check back with ClassAction.org for updates. Can I be added to the list please, Can I be added ,as I had adverse reaction when using the individual purs size cleaning wipes by nuetrogena. Add me it happened to me too burning rash spot. She recommended these wipes, so I continued to use them as well as the Neutrogena non oily makeup remover. I use these all the time. Skip to Main Content. )- two days ago I finished unpacking the toiletries bag, used the Nutrogena wipe again and my eyes were swollen yesterday and my face is more swollen today! Short . So disappointed. i thought the wipes we so pist to burn. According to Potts, Neutrogena had misrepresented these products as safe. Yes I had a skin irritation & a rash on 2 separate occasions. Thought it was my mascara bought all new mascara went to dr had to buy a cream fir my eye Now I know what cause was. 4.4. I used to be in love with my ponds wipes but I think they changed the formula recently. Makeup Remover Wipes & Liquid Makeup Removers for Clean Skin - Neutrogena I too had a burning sensation on my eyes and cheeks and I used it a couple more times to make sure it was actually the expensive cleansing product from neutrogena thats supposed to be hypoallergenic.