The first way is to go into the Settings menu and look for the CC options. They can be of any size and color. Reach out if you need anything else. Press "Menu" on the Comcast remote. I get to the button in lower left that says sub titles are off but I cant seem to change it to on. i have tried watching Peacock on more than one TV and have the same problem. Thank you for posting your Peacock question here. In fact, you can even use it for free, with occasional commercial breaks. Disable closed captioning. Your email address will not be published. In closing, subtitles are essential when youre watching a French or South Korean movie, as well as times when you are in a noisy environment. Click on the icon named text bubble, which is, in this case, the subtitles button. Closed captioning is a great feature for those who are hard of hearing or who want to improve their understanding of a television program. You can disable the Closed Caption feature by following the steps above. Although if you dont have one, there are many other remote controls to replace the original one. Heres how: If youre watching Peacock TV on your Apple TV, youll need to use the remote to manage subtitles just as you do with Roku. Click on the Select button on your Apple TV remote, Several options will pop up on your TV screen. Go to peacock r/peacock by junnjun013. Trouble is, you have to do it once a video is playing. @ComcastMary It will initially appear with the first live channel that loads in at the beginning, it's usually either The Choice or NBC News Now. Captioning is a feature that allows translations for the hearing impaired. Then, scroll to the left text bubble icon and select None.". Tap on the text bubble button and turn subtitles On or Off. I went to settings and clicked captions off. Choose the title you would like to stream and select it. I had another issue with my tv so I had a tech out to my home. With the tip of your finger, pull up the playback options from the bottom of the screen. Theme Scene is an independently owned cable TV and internet tech support resource. I am sorry to hear you are having issues with the closed captioning staying on. not so far. Peacock turn off subtitles!!!! I can hold the pause button forever when on peacock and nothing happens. Generally, the SAP setting is in the Settings menu under Audio or Closed Caption. So, where is this "speech bubble icon" found? On some HD TV Boxes, this is labeled Subtitle Setup and may be on the second page of the Setup Menu. Heres how it works: The subtitles should appear soon after you turn them on. #3. You can change the. Please allow 30 seconds for the subtitles to turn off/on. Press the down then right button to the right edge and press enter on the Cartoon speech icon. Closed Caption on Peacock | DTV USA Forum Under the "Content Settings" heading, find the section labeled "Captions." For example, the steps above disable closed captions on the iPhone. If you have a cable or satellite television service, you may be able to disable the closed captioning feature through your service provider's website or customer service number. If you're watching a program on Peacock with closed captioning and you want to turn it off, there are a few steps you can take. If you are hearing an extra narrator describing the action or setting in a show you're watching, you may be hearing the Audio Description Service or Descriptive Video Service (DVS), which is made available to audiences who are blind or visually impaired. They are particularly helpful for people who are hearing impaired or have trouble understanding a particular language. I do not see any way to scroll left for any kind of an icon. A premium product that doesnt work properly has absolutely no value to your customers. From here, you will be able to customize the closed caption or subtitle settings as youd like. When the video on Peacock TV starts playing, press the, When the video playback options appear, navigate with the remote to. Hit "menu" until the screen goes black, then power on the box. In the "General" settings, How to Turn Subtitles On or Off on Peacock TV - Alphr. This will bring up a menu. How do I fast-forward a closed captioned Video on Comcast? Yes, you can! 1. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. Does it cut? For me the conversation icon is on the bottom left and then I selected English subtitles. But in fact, its very simple and depends on what device youre using to do the procedure. This worked for me. If you're watching a show on Peacock and you want to turn off the closed captioning, there are a few different ways that you can do so. Click left arrow twice left youll see the orange icon with on box click on it it will turn to off a!!!!! Couldn't agree with you more. Can you provide a short step-by-step of how you are trying to turn on CC. Peacock TV Review - Streaming Got Better in 2023? They dont necessarily have to display what is said in the video. Does Peacock content support subtitles (closed captioning)? Looks like there might be some good news! For additional information on Peacock please see this article. Yes! If youre watching peacock on a mobile device, you can turn off closed captioning by tapping the CC icon in the bottom right corner of the video player. If you are using a peacock-enabled streaming device: 1. Neither one are viable. Thank you. OK- that finally worked, let's see if it holds. Many Andriod users enjoy Peacock TVs wide range of quality content, but things are different when you need to turn your subtitles or caption on and off. Solved: How to turn on closed captions on Peacock TV - Roku This does not effect our editorial in any way. I have the same issue as everyone else, very annoying. It shows you when music is playing (note symbols, soft music playing, etc.) Closed Captioning Settings on Android 4.4 KitKat or Later. Okay, so I hit the pause button and then the down arrow. Are you having issues with CC with the Peacock app as well, or just in general with your cable? @user_69e9f1 Hello and thank you for reaching out over our Xfinity community Forum. In the Audio & Subtitles menu, turn the subtitles Off. For some, it disturbs the watcher who is not used to subtitles being shown on screen. There are several types of subs on different video hosting sites: embedded and external. "Hopefully we can turn that around." A look at the Dover weekend schedule: Dover Motor Speedway (Cup and Xfinity) Weekend weather. why can't I get closed caption on Peacock. Here we have explained in detail all the steps you need to take to disable closed captions on Peacock using the app: The process of disabling Caption on Peacock on iOS and TVOS devices is easy. Friday: Morning showers. A narrator is describing everything that happens on the shows I am Anthony_Infotech. They work fine everywhere else, such as Tubi, Pluto TV, etc. The consent submitted will only be used for data processing originating from this website. JavaScript is disabled. Gently tap on the text bubble, which is the subtitles button, and turn them either Off or On.. Definitely yes, and the good news is that is really easy! HERE It IS !!!!! Heres how to activate subtitles in Peacock TV. You will usually be able to see the changes in 30 seconds or immediately. I WANT IT GONE!!! turn it on or off by hitting the OK button. There are a few ways that you can disable closed caption on peacock. Move your computers cursor across your screen. 3. Still can't get rid of closed captioning on peacock. Press select or down (while watching a video) Click left to reach the speech bubble icon. Most newer-model TVs with stereophonic sound systems are able to receive a Second Audio Program (SAP) which provides enriched verbal descriptions of what is heard and seen on a TV's primary audio and video channels. How to turn off closed caption on Peacock on Roku? Now click to disable the captions, customize or enable the subtitle feature. Mar 16, 2021. Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/options Lets look at how you can turn closed captioning and subtitles on and off on Peacock using different devices. 2. Then, scroll to the left text bubble icon and select/click None. Tap on the "text bubble . Pull up the playback options with your finger. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Hi nosyone, thank you for creating a post. How do I disable Closed Caption on Peacock? This will bring up information about the show that you're watching. Learn how to turn on or off the Closed Captioning feature on the Xfinity Stream app. Hope it helps everyone else. Press select or down (while watching a video) Click left to reach the speech bubble icon. One of those options will be "Turn off closed captioning. Press the OK button on your remote to open the Setup Menu. Hello! I have reset box and WiFi. First, you must download the Android Peacock TV app from Google Play and sign in to your account. Select the Settings icon (it looks like a gear). However, controlling it may differ based on the remote or device used. I do get it on all the networks, Prime, Tubi, etc, etc, etc. Please allow 30 seconds for the subtitles to turn off. It can happen. If you want to disable or enable subtitles and closed captions before you start streaming on your Peacock account, you can do it from the settings menu. Anyway, now I know how to turn off closed caption on peacock, thank you, I like subtitles, but sometimes I want to turn it off. You can decide to disable Caption or customize the feature. Great, my wife likes to have subtitles on, but I don't like them when I watch the game. All I get is the video status. Please be aware that some channel manages their own content programming, including closed captions on content. 3 Highlight Closed Captioning. Thanks for responding. In the "General" settings, there will be an option to turn off closed captioning. In your browser window, in the corner on the left, click on an icon, which will be labeled Comments. The text will be yellow if you move over it with your cursor. Make sure that box is unchecked, and then click "OK" in the bottom right-hand corner. Click on the icon named "text bubble," which is, in this case, the subtitles button. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Get Closed Captioning Help from Comcast - Xfinity Support This will bring up a menu of options. Scroll down to the "Settings" section and tap "General." That was singularly unhelpful. Please advise or fix this. The only difference is the controls (buttons on remotes and hotkeys on PCs) used to manage the subtitle settings. You will see the pop-up menu appearing, which will show Audio and Subtitles. There will have a choice between On, Off, or English. Keep in mind that some titles will also have a Spanish option. The first way is to go into the settings menu for the show that you're watching. To do this, tap the three lines in the upper left-hand corner of the app. With the tip of your finger, pull up the playback options from the bottom of the screen. cannot get subtitles on while playing yellowstone on tv an how to get commercials off. Click left to reach the speech bubble icon. Once you select this option, you can exit the menu, and closed captioning will be turned off. @fayjoe1 wrote: How do we turn this eature on? Another way to turn off closed captioning on Peacock is to use the closed captioning button on your remote control. ), and much more. These instructions refer to the buttons on your X1 Remote (Down Arrow and the button in the middle of the arrows). 4. In contrast, external subtitles or soft subs are a method of overlaying the subtitles on the picture during playback, with the subtitles themselves being stored in a separate file (or a separate stream in the video file). Scroll down to the "Settings" section and tap "General." Thats when the subtitles come in handy. I have the same situation with my flex box. Please provide EXACT instructions to turn this off. I CAN'T get to CC on Peacock. Since they are enabled by default, the user doesnt need to do anything to activate them. In any event, I am no longer having this problem with the Peacock app. Then, please unplug your device, wait 60 seconds and plug it back in. You can download the app through Amazon App Store and customize it to your liking. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. OK SO I CANT TURN IT OFF ON MY LR TV. 2. And because Peacock TV may suit your preferences, you may find it difficult to buy and start using it, and you may find the subtitle setting a bit tricky, too. Tip: You can turn the subtitles on or off even if you pause the video. I have also turned them on in accessibility settings. The LG smart TV remote works very similarly, as it too has the OK button in the middle, where you can navigate to the subtitles section on Peacock TV. On your computer, sign in to your Peacock TV account via browser. Like closed captioning, DVS was also pioneered by PBS to ensure the widest . However, we have provided some general instructions below that should help you to disable closed captioning on peacock. Thats it the subtitle setting is quite simple, you just need to understand the principle of the interface on Picoq TV, and the next time youll be able to find the subtitle settings quickly. ), animal sounds (loud whimper, gentle squeak, etc. I have followed the instructions, but it doesn't give me option to disable! I launched Peacock just now and no subtitles appeared, when the default channel (The Choice) came up. Customer: . Also, we ask that you please ensure that Closed Captioning has not been turned on on your actual TV. Make sure that the "Off" option is selected, and then click "Done" in the bottom right-hand corner. comment sorted by Best Top New Controversial Q&A Add a Comment [deleted] Additional comment actions. How to Turn Subtitles On or Off on the iPhone Peacock App, How to Turn Subtitles On or Off on the Android Peacock TV App, How to Turn Subtitles On or Off on the Roku Peacock TV App, How to Turn Subtitles On or Off on the Apple TV Peacock App, How to Turn Subtitles On or Off in the Peacock TV App on a Smart TV. To access Accessibility Settings: Press the B key on your Xfinity remote to reach Accessibility Settings. When you are in peacock, you should have an option at the lower right corner of the screen on the title page of a show (before you start it playing) to select Option or Subtitles/language, and that is where you can turn on the captions or subtitle feature. Friday: Morning showers. I apologize that the closed captions on Peacock are giving you trouble. On an Arris HD TV box: April 24, 2023. Yes. Disclaimer: Some pages on this site may include an affiliate link. You can also disable and enable the subtitles and closed captioning if the movie or show is paused. You can turn on closed captioning when watching TV shows and movies on any channel. Like this: Select the B key on your remote to access Accessibility. On your PC, sign in to your Peacock account through your browser. http://bit.ly/mrhackioDONATE PayPal: hello@mrhack.iohttps://www.patreon.com/mrhack BUSINESS INQUIRIES hello@mrhack.ioWEBSITE. Please let us know if you have any issues, or any other questions or concerns, and we would be more than happy to help in any way we can. Acquaint yourself with the extended list of voice commands . Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Closed captioning on Peacock tv | Xfinity Community Forum "Another way to turn off closed captioning is to go into the app's general settings. How to Turn Off Close Captions on Comcast Xfinity cable If you're still having trouble removing the CC on Peacock, you may need to contact customer service for assistance. The tiny subtitles are on all the peacock shows that I've watched on the xfinity flex platform. Nothing happened. I went to settings and clicked. Furthermore, subtitles can be a peacemaker if you watch something late at night and dont want to wake anyone up. This will bring up a menu of options. This will bring up a menu. Absolutely useless to me as I have vision problems that don't allow me to read the cc. To turn the subtitles or closed captioning on or off on your Peacock iPhone app, make sure to follow the steps below: Keep in mind that it may be difficult to keep constant track of the dialog unless you are using headphones. I'm experiencing the same problem with the Peacock App only, can't get rid of the closed captioning. Copyright 2021 Splaitor Company. You must log in or register to reply here. I can definitely understand the frustration if you aren't able to turn off closed captioning and I would be more than happy to help. If you're watching a show on Peacock and you don't want to see the closed captioning, there are a few ways to turn it off.One way is to go into the settings for the show you're watching. Works with other on demand and streaming channels. The changes will still get applied. Can't xfinity get in touch with Peacock and explain the problems that customers are complaining about? Pull up the playback options with your finger. Clear, precise directions are needed. But you can only use the Firestick remote control to do that. Its usually displayed at the bottom of the image so as not to obscure what is happening, but it can also be displayed in the center or anywhere else (although this depends on the format). There is NO speech bubble. I know how annoying that closed captioning feature can be when you do not want it there. Managing subtitles on Peacock TV is straightforward, and well guide you through all the steps. Continue with Recommended Cookies. We and our partners use cookies to Store and/or access information on a device. Vocational, Technical or Tra. Have you tried this? If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting . Select Closed Captioning Options to edit text. If subtitles are bothering you, you can always turn them off: Its the same on Android, its very simple: Thats it, the subtitles are easy to set up in the apps on mobile devices. This will bring up a menu. How do I remove subtitles from my TV using x finity remote. (This was another solution mentioned in forums for peacock issues. Its off on both the TV and Xfinity preferences. One of the best things about streaming platforms like Peacock is the option to stream on different devices. How To Turn On/Off Subtitles Or Closed Captioning On Peacock Press "OK" to toggle the feature to "On" or "Off". Why am I hearing voice narration over the show I'm watching? Related Read: What cities are close to malibu? Cant help you without specific information. If you are using a streaming device like Xbox, then you can as well disable the closed captioning. . All you need to do is find the button in the app interface. Open the "Android Peacock TV app" and launch the content you want. Turn Captions On or Off Using the X1 Accessibility Settings Menu. Disable the Closed Captioning or Captions options. It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and other channels that I watch through Roku. Regardless, even with English-speaking TV shows and movies, you sometimes need written dialog to keep track of whats happening. How do I turn off closed captions while using Peacock? Id like to check your signal levels and equipment health on my end to make sure we don't miss any steps. To turn on closed captions, click an option under "Subtitles". in the container file, without any external files. Most of the recommendations include," click on the silver button in the middle." Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption. Under the Video Settings section, disable the Closed Captioning or Captions options. Having trouble getting cc on Peacock tv. Simply select this option and the CC should no longer be visible. Click on the choices, which will be On or Off, depending on if it is on or off already. How to Turn On/Off Closed Captioning or Subtitles on Peacock. Roku, Amazon Fire Stick, etc. In fact, I can't even get the (orange) highlight to move to the 'speech bubble.' The instruction I found online earlier today said to "press on the remote." "Another way to turn off closed captioning is to go into the app's general settings. Once you find that, you can simply turn it off. 1 Turn the TV box off and leave the TV on. By selecting Accept all, you consent to our use of Cookies. "Hopefully we can turn that around." A look at the Dover weekend schedule: Dover Motor Speedway (Cup and Xfinity) Weekend weather. Subtitles Issues : r/peacock - Reddit This is a truly DUMB error. Managing subtitles on Peacock TV is straightforward, so well guide you through all the steps. I understand that you are all inquiring about using closed captioning on the Peacock. You can change the audio language as well as subtitles.. In the "General" settings, there will be an option to turn off closed captioning.If you're watching a show on Peacock and you don't want to see the closed captioning, there are a few ways to turn it off.