Tap on Done to finish. All Rights Reserved. Hello, @user_87ab4f and @user_062dba. I have also a similar issue. My feeling this is on Yahoos end as I've seen this before with other imap accounts. iPhone 11 pro unable to connect to mail | Xfinity Community Forum Solved: Email not working on I phone - BT Community Same problem, fails with this QQ mail account, works perfect with a Gmail account. The following solution is based on multiple reports/posts from users and Apple support. In Mail, make sure that the Always use this profile option is selected, and then select your new profile name from the list. I am not sure if your profile allows me to send private message to. @Charles620 I absolutely can't believe it!!!! Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. So, when you re-add your account, make sure that you use the correct ports. Continued from step 11 above:. Why or how this got unchecked I dont know. If you receive the Cannot Verify Server Identity alert click Details (If you get an SSL alert see Step 4 below). Apple has documentation on how to do that at the link below and if you are still having issues, our tech support can also walk you through it via phone or chat. Most IMAP ports will be 993 or 143. Microsoft recently blocked "legacy" IMAP auth. urgent need of techy help! Please check your account settings and try again. I had to establish an additional comcast email account for another property and have been spending months and months trying to get this email account to work on my iphone and Windows mail. To locate the Mail item, open Control Panel, and then in the Search box at the top of window, type Mail. If the value is "True," SMTP is disabled, and this user will fail to connect using SMTP AUTH. - Microsoft, No worries, Missive still supports Office 365, Outlook and IMAP. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of This feature is available to admins to prevent malicious users from submitting messages using this protocol. We will be sharing more information on these new features over the coming months. It seems as though no secure socket layer would make me vulnerable to malware. And it fails. I'm getting an error message that says imap-mail.outlook.com doesn't It doesn't support "modern authentication". Supposedly you will get an answer if you submit feedback. And it is indeed declared readonly in MCOIMAPSession.h: Please try: [_imapSession clientIdentity] .vendor = something;. I have worked with imap and smtp settings for Comcast given by multiple sites including Xfinity site. Does anyone have any idea about why is my authentication failing? Slide the window up and you will see the option to delete the account at the bottom of the screen. Or you can use your Apple ID to register with this site and go the Apple BugReporter. Here is an idea how about Inmotion keep the certrificates in order so this kind of crap doesnt happen. ChrisJ4203, call No luck. Select Manual setupor additional server types, and then clickNext. Its just sad and unproductive Microsoft didnt, out of the gate, offer IMAP connections with the OAuth 2.0 extension. Click on the email account that you wish to remove. Choose IMAP or POP for your new account. You will be basically removing your email account from your device and then re-adding it. The text was updated successfully, but these errors were encountered: I think you need to set the client ID (IMAP ID) when talking to qq mail. Use your Xfinity ID and password to sign in. kimpuyallup, User profile for user: Yes, here is the connection log (same as before) when trying to authenticate to a QQ mail account: I also tried with a second QQ mail account. If it is enable you can generate an app password and use the same app password to Login into the Software. . Reply Helpful of 1 IMAP server does not accept my password Welcome to Apple Support Community A forum where Apple customers help each other with their products. Now it stopped working. NOTE: Comcast offers Multi-Factor Authentication using the Xfinity Authenticator app to provide extra layers of security for logging in and accessing most of your Xfinity services. Make sure that you know where your email is saved. changed the imap config to: $imap = imap_open("{{$imap_mailbox}}INBOX", $config_smtp_username, $config_smtp_password, OP_READONLY, 0, ['AUTHENTICATOR' => 'LOGIN']); // Connect with LOGIN authentication method. I look forward to working with both of you soon! POP3 Email accounts: If you are using a POP3 account and you have your email set to DELETE in 7 days or when removed from Inbox, then there is the possibility that your emails will be deleted after deleting your account from the iPhone/iOS device. configured: Apple disclaims any and all liability for the acts, If they say 'Not possible, just use the QQ mail iOS app', then it's clear that they are whitelisting only what they want and therefore I can give up. If you have a migration endpoint, select a migration endpoint and select next. Have you checked out this link yet to help get that all set up? @Charles620 Thank you!!!!! There's also a clientIdentity property on the MCOIMAPSession that you can mutate. Then you can use our Comcast Email Backup Software. Comcast email can be enabled in any of the popular desktop email clients and mobile mail apps. I'm at the point of giving up and saying this will always remain a mystery. If the value is "False," the tenant level configuration will be overridden by the setting at the mailbox level, and SMTP won't be disabled for this specific user. If you don't see e-mail immediately in your inbox, swipe down to force a refresh. To check the configuration open Settings app on iPhone and tap on Passwords & Accounts, find and tap on the Comcast account (it may have a different name on your iPhone). Go back to the first page with the Incoming Mail Server Tap on Advanced: Mailbox Behaviors Move Discarded Messages Into Deleted Messages Set all of these to your desired setting Use SSL: turn on Authentication: Password IMAP Patch Prefix / Server Port 993 You would be setting up the account manually. Eric Root, call What version of Outlook are you using? I'm a site user like you, so I don't have access to your account details or charges, but customer service would be glad to help you with that. The problem is Microsoft deprecating Basic Authentication is the kiss of death for a lot of email clients out there supporting only the IMAP/POP3 protocols. Deleted account and added back in manually. If not the case, we would like to collect more information to isolate the issue and find the appropriate solution? Now, go back to Settings page and click on 'Advanced' tab. Our all-in-one hosting platform gives you everything your website needs to scale - so you can focus on the next big thing for you and your business. However, it is unlikely that Microsoft will support this on time. Seems like everything is okay. Visit this Official Comcast Email Link to know how and follow the same steps: https://www.xfinity.com/support/articles/two-step-verification-xfinity-app-setup. Interestingly, I can fetch and send mail from my iPhone and iPad! Also, tenants are encouraged to disable Basic authentication, and move to a Modern authentication tenant for modern clients. OAuth2 support for IMAP, POP, SMTP protocols as described below is supported for both Microsoft 365 (which includes Office on the web) and Outlook.com users. I have been wracking my brain -asking every iphone nerd -basically deleting all my setting to restart again just to get my email back on my phone -i jumped onto a discussion group that not only did not help but opened me up to a host of spam email only to finally come across your simple instruction of going to Comcast email page, settings, security and checking the box to allow 3rd party email client access and voila!!!!! I have worked with imap and smtp settings for Comcast given by multiple sites including Xfinity site. ask a new question. Top 3 Methods to Export Email from cPanel to Outlook | 2023 If it is enable you can generate an app password and use the same app password to Login into the Software. I am having the same issue and it seems to be this issue below, database corruption. Click on label for your mail account again it will be above the Mail and Notes icon. OkayI am now able to add 3 of 4 of my email accounts in Spark (assume Apple Mail will also work). The following steps will create a new Outlook profile that's configured to connect by using POP3.Note The POP3 protocol downloads email to your local computer and removes it from the server, whereas IMAP leaves a copy of the email on the server. I am getting this pop up.. the imap server "Mail.btinternet.com" doesn't support password authentication. ChatGPTOops! The email you provided is not supported HTML | So I went in Settings->Mail->Add Account->Other->Input account info. Jan 19, 2021 5:00 PM in response to kimpuyallup, User Name: the first part of your email address before the "at". Make sure that the Logon using Secure Password Authentication (SPA) option is disabled in the POP and IMAP account settings. I have included some links to some great articles that help walk you through the process. Ask Your Own Email Question Use your Xfinity ID and password to sign in. Usually it should verify automatically if you put in your email address and password. Click the Connect button. All settings are correct I think. Anyone know how to fix? Incorrect settings When you set up an email account manually, you input settings such as whether the outgoing mail server requires authentication. Comcast Email IMAP Settings - IMAP Email Settings for Cloud Based Services The fact that you're having issues with both sides ( sending/receiving ) indicates that this is more the problem of the domain than with Apple mail. The main issue is that the mail client cannot verify server identity. Please check your account settings and try again. This occurs on the iPhone, iPad, and MacBook Pro. Privacy Policy | How to Fix the Server Error with iPhone Mail or Other iOS Mail Clients, How to turn off SSL in an iPhone Mail account, cant send or receive emails on your iPhone, iPad, or iPod touch, IMAP Issues Affecting Outlook 2013 and Office 365, PHP mail() Function Code to Send Emails from a Form, How to Troubleshoot Problems Receiving Email, How to Check your Email with Microsoft Outlook 2007, How to Create an Email Signature in RoundCube, How to Setup an Email Forwarder in cPanel & Webmail, Resolving DNS_PROBE_FINISHED_NXDOMAIN Errors, How to Edit Email Server Settings in iOS (14+), How to Set a Custom 404 Page With .htaccess. This should bring you to the POP and IMAP Account Settings panel. Otherwise, you may need to wait 15 minutes, 30 minutes, or hourly depending on the setting you have selected in Fetch New data. I have been using Mail to fetch my mail from an IMAP server for months now without problems. I've talked to Comcast service people at the Comcast store. iOS 6.0.2? For more information, see Understanding the differences between POP3 and IMAP4. So sorry to hear about the email trouble. When you click Next, Apple will auto-configure the server settings to use our IMAP servers. Unable to authenticate to QQ Mail with IMAP, https://itunes.apple.com/us/app/qq-you-xiang/id473225145. $headers = imap_headerinfo($imap, $message_number); $body = imap_body($imap, $message_number); // Parse the message into a ticket object. Or maybe autorelease shouldn't be used in the implementation of MCOIMAPIdentity. Troubleshoot issues with IMAP mailbox migration - Exchange Solution of comcast email Not working on iphone Problem - systoolsgroup.com how do i find my imap password for outlook - makerfaire-ruhr.com Refund | See What version of Outlook do I have? Also this extra level of protection Independent protection is turned OFF. Just to make sure I can still connect to the same QQ mail account, I opened the QQ mail iOS app and it works flawless with their app. It can, in many scenarios, be an insecure method to handle credentials. Click the Advanced tab. XML, https://www.xfinity.com/support/articles/two-step-verification-xfinity-app-setup. When you use IMAP to connect to your email account in Microsoft Outlook 2016, authentication fails. I have four groups of digits like Fixed. This morning I deleted the account again and added it back manually. No change. Outlook Email Setup - Office 365 | Montana State University So at this line: Seems like the MCOIMAPIdentity is nil after the initialisation, therefore [MCOIMAPIdentity setVendor:] fails when trying to access something that's not in memory anymore (or at least that's how I understand it). only. "The imap server "imap.comcast.net" doesn't support Password authentication. Conclusion. $imap = imap_open("{{$imap_mailbox}}INBOX", $config_smtp_username, $config_smtp_password, OP_READONLY, 0, ['DISABLE_AUTHENTICATOR' => 'PLAIN']); - people on google reporting same thing with php imap, so i`m about to try bellow acording to my ChatGPT friend recommendation: // Prepare connection string with encryption (TLS/SSL/). You can't have the "correct POP3 and IMAP settings" in Outlook. I can send and receive via the Xfinity Comcast laptop email, but that is cumbersome. What I'm thinking to try next is to contact the QQ customer support (or smth similar) as ask them how to configure my QQ mail account with the native iOS Mail app. Click in the top left corner where it says. After, Verifying and trying manually with IMAP and SMTP, always get an error Cannot Get Mail. Commonly this also corrupts the configuration file so the only option is to remove and re add the email account on the device to ensure it has a clean configuration file. https://comca.st/35Xtc6P 0 0 EG +61 more Expert 98.3K Messages On the Comcast email page, settings, security there is a check box to allow 3rd party email client access. That said, I'd look into setting up perdition to use as a IMAP proxy which has it's own rules for which backend server to send requests for authentication. I just keep getting error messages on the iphone and Windows email. Did anyone successfully authenticate to QQ mail? Select + and choose Migrate to Exchange Online. @user_062dba https://www.xfinity.com/support/articles/third-party-email-access this fixed it for me! Microsoft is researching this problem and will post more information in this article when the information becomes available. Problems setting up GMX in my email program - GMX Support Really appreciate the help, @dinhviethoa ! Please check your account settings and try again." This is very odd as the phones that were on iOS13 and not upgraded to iOS14 work perfectly fine. IMAP (Internet Message Access Protocol) is a protocol that requests that your email provider will save all of your messages and folders onto its own servers. You need to disable 2 Factor authentication in your Comcast email account. Enter Code After the Verification>> On Two Step Verification. Go to File > Office account > About Outlook. You may be able to configure your email account to use POP3 instead of IMAP if your email server supports POP3 connections. as shown in image below. Then support at Xfinity store said Comcast only allows email access via the web, since about April. For our users, this is not a problem; our syncing engine now supports Modern Authentication via Outlook REST API. Find your email server's IMAP and SMTP information. I also tried the other way around, same result. In this post you will get all the details about Comcast Email IMAP Settings required to setup a Comcast email account in any other Email Clients Like Outlook, Windows mail, Thunderbird, Apple Mail or Mobile Devices Like Android, iPhone etc. Technically, the IMAP protocol supports OAuth 2.0 authentication via an extension; its how Gmail works. and select Yes. He's also been active with WordPress local community groups and events since 2004. Did this article help you? iPhone and iPad says IMAP server is not responding after password Is this true? Is there a way i could call you or your team or let the agent on xfinity hotline 8009346489 transfer my call to your team? Adding comcast email account. I have my email back again after months of ripping my hair out trying to solve the problem. razmee209, getting error message imap.comcast.net does not support password authentication how do I check account settings. We recommend using IMAP. IMAP is meant to have multiple client connectivities so this is expected to work. I see no indicator in settings. Something went wrong while trying to load the full version of this site. Type a name for the profile, and then click OK. In Control Panel, click or double-clickMail. The certificate will only change ever 3-5 years when renewed however that would not cause the issue you are having as the client only checks that the domain name its using matches the certificate on the server. I understood that I should try something like this: That sounds good, but the problem is that I get an error EXC_BAD_ACCESS (code=1) when trying to initialise the MCOIMAPIdentity. I think some other people in that list were able to log in on QQ mail using IMAP. BT SMTP settings BT Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN