Choose one of the options to update your drivers, and then the problem should be gone now. Disclosure: Our site may get a share of revenue from the sale of the products featured on this page. The opinions expressed above are the personal opinions of the authors, not of HP. You will now see options toinstall the printer driver. Select your printer and then select Set as default. Windows releases updates periodically to fix existing bugs within the operating system. It could do all the heavy lifting for you. Close Devices and Printers, restart the computer. Senior Writer for Windows, and Security, how to temporarily disable the Microsoft Defender firewall. I ran a trouble shooting diagnosis and there was an issue with the wireless adapter or access point. To learn more, see Why can't I get online? Look for HP Printer driver. I had the option to click on internal test page, i clicked on that and nothing happend. If the previous troubleshooting step is not successful, you may need to clear spooler files and restart the spooler service. If you've installed the printer but it doesn't work, check the manufacturer's website for troubleshooting information or driver updates. With the printer turned on, disconnect the power cord from the rear of the printer. Unplug and restart your printer. If the previous steps did not resolve the error, check the printer for low paper or ink, and be sure the cover isn't open and the paper isn't jammed. Tulie Finley-Moise is a contributing writer for HP Tech Takes. I just run the print doctor and the test print would not print. If not, it could be safely assumed that the problem is with the hardware. Go to Settings > Update & security > Troubleshoot. To solve this: Press Win + R to launch the Run dialogue box. I have tried to make a copy on the printer and a copy printed no problem. Please wait a moment while Windows searchesfor the printers that are connected to the device (locally or wirelessly). In the Add Printer wizard, click Add a local printer. Install the latest driver for your printer Step 5. Note:If you have a new wireless printer that hasnt been added to your home network, read the instructions that came with the printer to learn how to add it. 3] Select Hardware and Devices. Turn on the printer. Jump to the section that suits your needs: Note: Please check out this link if youre not sure how to check your Windows version: How to check Windows version [Easily]. Paste the copied value in the search box, download a suitable driver and then install it. Unplug and restart your printer Step 2. If you are having a problem changing your printer "offline" status, go toTroubleshooting offline printer problems. CHKDSK (Check Disk) is a command run utility used to check the file system and status of the systems hard drives. To connect a wireless printer, follow these steps: Select Start > Settings > Bluetooth & devices > Printers & scanners . Feel free to delve into how you can make the most of your home and office printers. Then it will search and install the driver of new version for you. Much like their clever competitors, Android technology continues to evolve with the times and gives people on-the-go even more freedom from their computers and desktops. Make sure that the printer's USB cable is properly connected from the printer to your PC. 2. 1. This requires time and computer skills. Install software from the printer manufacturer. I tried to print again and still its still not printing. By using this site, you accept the Terms of Use and Rules of Participation. In Windows, search for and open Programs and features, In Windows, search for and open Devices and printers, In the Devices and Printers windows look for your HP printer. Type cmd in the search box. By using this site, you accept the Terms of Use and Rules of Participation. Save my name, email, and website in this browser for the next time I comment. 2) In the Device Manager window, locate the device thats giving you Code 45. Check the wireless connection (for wireless printers). USB Splitter or USB Hub? If you want to reinstall or add a local printer,plug the USB cable from your printer into an available USB port on your PC, and then turn on the printer. For this way, youll use System File Checker to scan and repair Hard Disk corruption. If you have a wired printer, make sure it's properly connected and that the cable connecting it to your device is in good condition. 3) The command prompt will once again display. If you said yes to all four questions and are still faced with a non-printing printer, use your printers User Manual to troubleshoot. Step2. nothing is showing in the queue. Change a printer's status to "online", Automatically diagnose and fix Windows USB problems, How to download and install the latest printer drivers, USB printer port missing after disconnecting printer while Windows 10 (version 1903 or later) is shut down, Fix Bluetooth problems in Windows 10: FAQ. Open the Control panel by clicking on its icon. Troubleshooting offline printer problems in Windows If the Get Help app is unable to resolve your printer issue, try the possible solutions listed: 1. If you'rehaving trouble connecting to a Bluetooth printer, see Fix Bluetooth problems in Windows. Here, scroll down and go to Uninstall updates located under Related settings. Reconnect the power cord to the rear of the printer. 6.) Available printers can include all printers on a network, such as Bluetooth and wireless printers, or printers that are plugged into another computer and shared on the network. Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists? ATX vs EATX Motherboard differences explained, Evil Extractor malware can steal data on your Windows PC, Vivaldi brings Custom Icons and Workspaces to the Browser, The Benefits of using a Virtual Data Room for your Organization, How to copy DVD to Hard Drive on Windows: 3 simple solutions 2023. Open Get Help. Sometimes it just takes a little direct plugging to fire things up. So updating device drivers related to error 45 can help solve this problem. Use the steps available here to remove existing printer software and drivers from your Mac PC. And hopefully, one of these solutions can fix code 45 error. SelectAdd a printer or scanner. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee): 2) Run Driver Easy and click Scan Now, Driver Easy will then scan your computer and detect any problem drivers. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Microsoft Hosted Network Virtual Adapter missing, DOCP, XMP, EOCP in BIOS differences explained. Under Clean & Optimize, tick the box of Select All and then Scan for the computer. So, check if the printer and your device are connected to the same Wi-Fi network. 1. Recently i had no connection with the internet on the laptop. You can try the steps below to reconnect: 1) Disconnect the device from your computer. The problem may occur for several reasons: Here are some solutions you can use to solve your problems. I tried to print a webpage, i pressed print and anew box comes on screen showing the document and the correct printer, HP213B17(HP Envy 4520) series, i press print the new box closes down and nothing happens. There are hundreds of wireless printers already manufactured with AirPrint enablement. First, click on the Start icon and click Settings button. Whether the printers malfunctioning due to troubles with your operating system or general hardware issues, it can be a frustrating experience. You might need permission to install some printers. 2. Occasionally, printer issues are caused by unresponsive devices and driver settings, rather than by outdated drivers. Click the search and type Windows updates and click on that option. Wait until the printer is idle and silent before you continue to the next step. Try following these steps to get your printer back online. I tried to use the printer today today and the printer worked fine. Try removing and reinstalling your printer. Another window will appear. None of the documents will print. Error Code 45 on Device Manager for Intel Bluetooth or As discussed earlier, in such a case, the system might need to be checked by a hardware technician. I am trying to print a document from yahoo mail and a return slip on Amazon. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Otherwise, select Windows Update. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'. This error code is only used to indicate the disconnected status of the device and does not require you to resolve it. hardware device is not connected to the computer. However, it is highly rare for it to diagnose, let alone solve, the problem. If you use wireless access points, extenders, or multiple wireless routers with separate SSIDs, make sure you're connected to the same network as the printer for your PC. If not, you may need to apply other fixes. -Press Windows Key + R -Type Services.msc and hit enter -Look for "Bluetooth Support Service" Then, use the "Connect" option to reconnect your headphones to your PC. Have you tried making a copy and check if that works? Wait for your deviceto find available printers, choose the one you want, and then select Add device. Clean reinstallation of Pre-installed HP drivers. Turn on Wi-Fi on your computer or mobile device and connect to your network. Type in the following command: 4) HitEnteron your keyboard, then typeYto confirm that youd like to perform the disk check the next time you restart your computer. Open Start. Windows 11 supports most printers, so you probably won't have to install special printer software. So try this built-in tool if any hardware problems happen to your device. Clear and reset the print spooler Step 6. Make sure there are no signal reception issues and that the printer is receiving a proper Wi-Fi signal. Driver Easy will automatically recognize your system and find the correct drivers for it. Locate the related driver you want to update, and right click it. If your printer or other equipment is plugged in to a surge protector or a backup power supply, make sure that hardware is plugged in and turned on as well. Tip:You can print a test page to make sure the printer is working correctly. In the event that your Windows computer does not recognize your printer, return to your Devices tab under your Windows settings. Otherwise, continue to the next step. These are the general steps to connect a wireless printer to a Wi-Fi network: Power on the Wi-Fi router and the laptop. 1.) And then you can click Apply this fix to fix this problem. Install a printer in Windows - Microsoft Support