Start your day with an invigorating workout in the fully equipped fitness center, then take a swim in the large outdoor swimming pool soak in the hot tub. Her response definitely helped relieve my anxiety and stress over being told I did something that I did not do. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Sierra, which serves Californian cuisine and is open for breakfast, lunch, and dinner. Thank you for highlighting our team. As the name implies, the menu is California cuisine with all-day options including the likes of Cobb salad, penne pasta pomodoro, Santa Fe grilled chicken quesadillas and more. Parties, Anniversary Parties, Baby Showers, Bridal Showers, Pool Parties, or Family Gatherings. The Hollywood Bowl and Hollywood Walk of Fame are about 10 minutes away by car, while Warner Bros. Studios is an 11-minute drive in the opposite direction (north). Dinner The Manager stepped in to make things better. c o m. Cafe Sierra at Hilton Universal CityResponded on April 11, 2023Date, Beautiful hotel so close to Universal Studios, We stayed at this hotel for 5 nights 25-30 October and it was absolutely superb! While at one point we offered the lower price with the lobster as an add on a vast majority of our guests expressed they would rather we bring back AYCE at the higher rate. waiting staffs were very attentive thru out; thanks. The bathroom is white and contemporary with a shower and a large single sink. Felt understaffed. Caf Sierra, just off the lobby, was also renovated and is a highlight of the hotel, housed in a spectacular, polished steel and glass atrium. We've never had an issue like this when staying at other Hiltons and the kids meals have always been included in the bed and breakfast rates. Modern bathrooms are a highlight. DoubleTree by Hilton at the Entrance to Universal Orlando - Expedia * Limited availability over select dates. We appreciate your feedback as we continue to review our pricing accordingly. Our four diverse fine dining venues are designed to cater to all tastes, offering a wide selection of dishes from around the world. We are happy to see that you had a 5-Star experience! We look forward to hosting you in the future. Yes, Hilton Los Angeles / Universal City offers airport transportation for guests. We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. Sun 7:00 am10:00 am You should receive and DM with our contact information. This is really frustrating when trying to plan trips and planning meals for families. The DoubleTree by Hilton at the Entrance to Universal Orlando is one of the closest off-site hotels to the Universal Orlando Resort. The perfect daycation awaits at Hilton Universal City! Cafe Sierra at Hilton Universal CityResponded on April 11, 2023Jeffrey, We live and breathe it. Check in was straight forward and easy. We hope to see you again soon! An alternative to driving is the Metro Red Line trains which you can actually take from the nearby Universal Studio/Studio City station all the way out to Santa Monica and various places in the Los Angeles area. Plan any special occasion at the Hilton Los Angeles/Universal City hotel. We appreciate your feedback and will continue to review our pricing accordingly. We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area! An intimate Italian caf, featuring items such as fresh paninis, assorted homemade gelato, Starbucks coffee drinks, and gourmet pizza. Just enjoy, within my visit there was no bad experiences, very happy. Located on Lobby Level, In the Mix is the Art Deco-inspired lounge and bar with an eclectic food menu. You have a few options for dining at Sheraton Universal Hotel. Great Location, Great Stay - Mistakes happen, No one likes mistakes but they happen. We are saddened to see the 3-star rating. Restaurant & poolside food service: Mon - Thurs 12:00 pm - 4 pm Fri - Sun 12 pm - 5 pm. Standard amenities include mini-fridges, coffeemakers, robes, slippers, safes, and 32-inch flat-screen TVs. these safety measures, we reserve the right to require that individual to leave hotel property in With classic LA views, embroidered robes, poolside restaurant, and a considerable amount of luxury services, this hotel is the closest you'll get to feeling like you're truly in the movies. The didnt even decorate the chairs as they did years ago. Enjoy local cuisine in the Caf Sierra hotel restaurant, which offers California, Continental and Chinese cuisine in a modern, brightly lit setting. Room service is available 24 hours. The Atrium Lounge offers beverages and snacks as well as live piano music each evening. Great selection. The Hilton Los Angeles/Universal City hotel is perfect for travelers looking to explore some of Los Angeles' greatest attractions. Cafe Sierra at Hilton Universal CityResponded on February 3, 2023Kimberly, Best time to hit the pool is early morning or late afternoon. Amenities in each include a seating area, television with premium channels, coffee maker with Starbucks coffee and Tazo teas, empty mini fridge, and floor-to-ceiling windows. Caesar Salad $17. They did have some music, but plenty of empty tables. Hotels near Hilton Los Angeles / Universal City, Hilton Los Angeles / Universal City Rooms, Hotels near Universal City/Studio City Station, Hotels near Bob Hope Airport Train Station, Hotels near American Film Conservatory Los Angeles, CA, Hotels near Joe Blasco Makeup Artist Training Center Hollywood, Hotels near InterCoast College - Burbank, CA, Hotels near Make-up Designory Burbank, CA. Poolside dining along with complimentary wifi is available. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Top Things to Do in Los Angeles with Kids, Top Hotels Near Universal Studios Hollywood, Photo courtesy of Sheraton Universal Hotel. Taste the flavors of the island and a wide selection of dishes at The Tides. Coffee Corner From mild to bold, from all around the world, from hot to cold our selection of coffee favorites will quench any thirst! We take pride in providing a clean and comfortable space, so our team appreciates that you noticed. The food was a little pricey but the food & the service was 5 STAR & I have no complaints & I would definitely go there again & recommend it to others ! Will not return. Anyone giving a good review, probably hasn't ever been here before for Sunday Brunch. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Cafe Sierra at Hilton Universal CityResponded on April 11, 2023Dennis, Please accept our most sincere apologies. Cafe Sierra at Hilton Universal CityResponded on April 10, 2023Thank you for taking the time to review your visit. Yes, they have one and it looks nice. One refrigerator stocked with 6 bottles of water, Day passes are included for all cabana guests, All-day poolside food & beverage service from 11am - 7pm, Limit to 6 people for each Cabana to follow social distancing restrictions, Poolside food & drink service 11am - 7pm daily, We currently do not offer Valet parking due to COVID regulations. Seasonal, island-inspired poolside fare will make you feel like youre in the tropics. Thank you for taking the time to leave us a review. Cafe Sierra at Hilton Universal City Restaurant - OpenTable Wish there was a bar at the, hotel definitely going back felt like I was at home. Hilton Los Angeles/Universal City puts you within a 10-minute drive of Universal Studios Hollywood and Hollywood Walk of Fame. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Will try another location next year for Easter Brunch. Thank you for the 5-star rating. Which popular attractions are close to Hilton Los Angeles / Universal City? If you will be in the hotel at a time where you can enjoy the evening hors doeuvres and breakfast, this is a worthwhile upgrade. Thank you for highlighting our amazing team in your review. Good service but would never come back. We love food. I LOVED this buffet when it was $85, $20 per lobster, late summer 2022. A 2016 renovation of the lobby created a bright and modern space, with light cascading in through multi-floor windows. The Homewood Suites is also a pet friendly hotel. We arrived early; but the host was very nice and seated us. Sheraton Universal Hotel is located right off of Highway 101 at Lankershim Blvd, just steps from Universal Studios Hollywood. Had to ask several times for simple things like water. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Cafe Sierra at Hilton Universal CityResponded on January 3, 2023Thank you for your kind words. Enjoy attentive service from Tropics poolside or in your private cabana. After a long day out we ordered in-room dining and were pleasantly surprised by the quality and taste of our quinoa kale salads with salmon. Cafe Sierra at Hilton Universal CityResponded on April 17, 2023Thank you for taking the time to rate us. We look forward to serving you in the future. Feast on Asian specialties at The Sushi Bar. Thank you for taking the time to leave us a review. Soak up the sun and create splashing memories at the Hilton Universal City located just minutes from Universal Studios Hollywood. Enjoy delicious culinary options in the privacy of your room. We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area! We look forward to serving you in the future. We are glad you enjoyed dining with us. The Coffee Corner serves espresso drinks along with to-go items like sandwiches and salads. Bar/Lounge, Beer, Cafe, Cocktails, Corkage Fee, Full Bar, Gender Neutral Restroom, Gluten-free Options, Non-Smoking, Private Room, Wheelchair Access, Wine Popular dishes Lobster Steamed thermidor 58 reviews Oysters 48 reviews Prime Rib 14 reviews 152 Photos +147 More Menu Seafood + Prime Rib Dinner Buffet Champagne Brunch Saturdays. Thank you for taking the time to leave us a review. Own or manage this property? Sat 5:00 pm8:00 pm, http://www.cafesierrahilton.com?y_source=1_MTU0MDU0MTMtODYwLWxvY2F0aW9uLndlYnNpdGU=/, AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa. Hilton Los Angeles/Universal City - Travelocity Hilton Brand Hotels Near The Universal Orlando Resort (Orlando, Florida They used to have a sushi hand roller there as well but theyre gone. jicama, cucumber, watermelon, pineapple, melon, tajin chili lime salt or vanilla yogurt. Property features are limited, and while there's no fitness center or pool, Mama's Shelter's rooftop and happy hour are its star feature. Oasis swim-up bar is located at the end of the ground floor lagoon pool. rate and room that was booked. Its weekend seafood buffets draw big crowds, including lots of locals. We apologize for the negative experience with the temperature of the food. Luckily the lady that checked me was understanding, companionate and helpful and checked me into a room. Dining Near Universal City - Hilton Los Angeles-Universal City Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. There is a reason why the price is not easily found on their website or is mentioned anywhere before getting seated and food on the plate. The breakfast buffet is nicer. Collared shirts or resort wear. At the time of our stay, the buffet was $34 per adult and offered a variety of baked goods, bagels, toast, cereals, eggs, and other hot dishes. Cafe Sierra at Hilton Universal CityResponded 5 days agoMary, Less selection and lower quantity for a higher price. I ABSOLUTELY LOVE THIS PLACE, THE SEAFOOD SELECTION IS AWESOME AND THE SERVICE IS GREAT. Float the lazy river, plunge down the waterslide, lounge in the pools, or relax in the cabanaswhichever speaks to you. Hotel staff were friendly and overall after this checkin hiccup I had a great stay. Tickets to Universal Studios are sold at the concierge desk, which also offers valet dry cleaning and laundry. We are glad you had a 5-star experience. Sheraton Universal Hotel Near Universal Studios Hollywood Review | La Your feedback is valuable for our improvement. Suites have elegant bathrooms, with walk-in showers and separate soaking tubs. Comfortable. The food is not fresh and choices are limited. Your feedback is valuable for our improvement. We appreciate your feedback as it helps us to identify areas for improvement. We are sorry to hear you did not enjoy your visit. Bring the restaurant to you. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Have been there before but now it runs down. Take a dip in the sparkling heated outdoor pool. The pool bar was nice, plenty of wait staff around the pool and a few bartenders at the bar most of the day, a completely different menu than anything inside the hotel, a nice light menu for outdoor fare in central Florida. with the safety measures that have been put in place. Yesterday there were no Eggs Benedict, pretty much a brunch staple. Ground floor pool view rooms open up directly to the pool area. Conveniently located restaurants include Bubba Gump Shrimp Co., Lard Lad Donuts, and Good Neighbor. Dining Options | Resorts World Bimini Cafe Sierra at Hilton Universal City is rated 4 stars by 947 OpenTable diners. We appreciate your kind words and look forward to serving you in the future! Dining at Hilton Los Angeles/Universal City: 1 Quick service location - Coffee Corner 1 Table service restaurant - Cafe Sierra Pool Bar - Sierra Pool Bar and Grill Lounges - Atrium Lounge Room service - 24/7 Recreation at Hilton Los Angeles/Universal City: Outdoor pool Hot tub Fitness center Transportation: Valet and self parking (fee) Daybeds can be cancelled by 10:00am PT on the day before your booked date. Cafe Sierra at Hilton Universal CityResponded on January 10, 2023Thank you for rating your visit. So, let us share the wonder of Biminis best tastes with you. Cafe Sierra at Hilton Universal CityResponded on February 13, 2023Hi Kathy, Enjoy a Bahama Mama and savor a delicious Bahamian inspired meal with tropical views in every direction, at our Beach Club 360. Ill never go back, dont waste your time or money. The dining area seems more packed with tables than in previous years. The seafood was excellent , the desserts were amazing. I know that people in the industry frequent the hotel or live/have lived there, probably for this reason. Cafe Sierra at Hilton Universal CityResponded on January 10, 2023Armands, we are very sorry that we did not meet your expectations in every aspect. Disappointing. and wellbeing of all guests visiting our hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. These rooms have king beds and are 325 square feet. We appreciate your feedback and will continue to review our pricing accordingly. This 24-story hotel with a dazzling glass exterior buzzes with activity year-round, drawing tourists visiting Universal Studios and those attending corporate and social events. We are glad that our front desk team went above and beyond to rectify the issues you had. What food & drink options are available at Hilton Los Angeles / Universal City? Order and pay for food directly on OpenTable. I enjoyed the food. Learn how your comment data is processed. Ahsley, We appreciate your kind words and look forward to serving you in the future! However, if you are a Marriott Bonvoy member it may be best to book directly through Marriott.com. As an Amazon Associate I earn from qualifying purchases. What are some restaurants close to Hilton Los Angeles / Universal City? We made sure to share this feedback with management to give them the recognition that they deserve! Located close to Universal CityWalk and Warner Brothers Studio, Hilton Los Angeles/Universal City provides a poolside bar, a terrace, and a coffee shop/cafe. The ostess that checked us in and sat us had an attitude and had no idea what was going on. We specifically booked this hotel because we were two adults and five children (two rooms) and wanted to use the included breakfast before visiting the park. For some rest and relaxation, visit the hot tub. Rate does not include taxes, resort charges, parking, gratuities or incidental charges. In this review Ill go over room choices, onsite amenities, dining, and how to book. We continuously work to create good customer experiences, and we are sorry to hear that we missed the mark. Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. Also no latte or cappuccino available. Cafe Sierra at Hilton Universal CityResponded on March 7, 2023Thank you for highlighting our amazing team in your review. Traditional rooms come with a king or two double beds and are approximately 325 square feet. We are glad you enjoyed dining with us. I hold Gold status with Marriott Bonvoy (SPG, at the time of our stay) and was not granted the upgrade but they did remember to place complimentary water in the room which was much appreciated. I drove 6 hours to check in on 4/2/23 and at checkin I was advised that my reservation was cancelled. Pricing starts at $205 or 38,000 IHG One Rewards points per night. We definitely would recommend staying at the Hilton if youre heading to Universal Studios! Thank you for taking the time to review your visit. We are more than happy to adjust your parking fee. First, she placed as at a table meant for 6 people. Cafe Sierra at Hilton Universal CityResponded 3 days agoClyde, It takes about 10 minutes or so to reach the entrance (part of the walk is uphill, but not too strenuous). Sheraton Universal Hotel offers three types of rooms and also several suite types. Tripadvisor performs checks on reviews. The hotel goes, The Everly Hotelis the latest in Los Angeles from the beloved Kimpton brand. The current price reflects price market conditions. Its one of the two hotels within walking distance of Universal Studios Hollywood. Amazing customer service, everyone went above and beyond to make us feel welcomed, i would definitely want to return to this place, everything is super comfortable, from the room to the pool, but the highlight was the employees, they always smile and listen, very happy with the experience, i highly recommend this hotel. Please accept our apologies for the inconveniences you experienced. I actually asked for more which was granted swiftly by housekeeping without issue. Our price has increased due to market conditions. We will provide contact information in the event you would like to speak with someone in our management team. Corner King rooms are 335 square feet and have two sets of windows in addition to a seating area in the corner. As a Partner Hotel, guests enjoy complimentary transportation to the theme parks & more. A bit costly for my tastes, but I'm obviously in the minority as there was a lot of people. For $95 + I expected more than that! Super friendly from check in to restaurant team, We planned on taking the shuttle to city walk but opted to eat on site at lobby bar to avoid crowds Did not disappoint! We are saddened to see that we did not meet your expectations. The beds were comfortable but there was poor circulation in the room so all the windows immediately were steamy after a shower and remained that way for the whole night. Hilton Los Angeles / Universal City - Tripadvisor Please check our partner sites when booking to verify that details are still correct. When he asked me to confirm my phone number, email address and city of residence- none of the information I provided matched what he had. Dine - The Hilton Orlando We apologize for any inconvenience caused by the hostess's error in seating and for the delay in locating your waiter. ft. ballroom can accommodate all needs. This intimate venue serves freshly prepared sushi rolls, nigiri, and sashimi, along with flavorful noodle dishes and specialty cocktails. Whatever youre craving, we have a flavor to satisfy it. Thank you again and we look forward to hosting you in the future. Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay. Totally disappointed by this Brunch. Hilton Los Angeles/Universal City"s award winning staff will exceed your expectations. Do not reccomend. Cafe Sierra at Hilton Universal CityResponded on February 8, 2023Thank you for taking the time to leave us a review. Which languages are spoken by the staff at Hilton Los Angeles / Universal City? I shall return! From the guest favorite Maine lobster roll and the CA salad to our summer sips and reverse happy hour specials, find your craving on our menu and soak up the California sunshine. Open daily at 11am (bar service) and 12pm (food service)*Hours subject to change. Cafe Sierra at Hilton Universal CityResponded on January 3, 2023We are sorry to hear you did not enjoy your visit. Dining | The Beverly Hilton I feel quality has decreased in comparison to past years. Thank you for providing feedback on your recent visit. Enjoy a daily breakfast buffet and a full lunch and dinner menu featuring fresh seafood, pastas, wood-fire grilled pizzas, and Bimini classics like marinated conch salad. She also shares insider tips for visiting major cities worldwide like Hong Kong, London, Paris, and Shanghai that her family has either lived in or visits regularly (or both).