As part of the recruitment process at British Airways, candidates will be subject to thorough background checks to ensure their suitability for the role they have applied for. British Airways safety video - behind the scenes. Its really hands on and will help you to know what to expect. Spoof safety video red carpet auditions. Competition for individual roles is increasingly fierce. They must be able to work in a team, have excellent communication skills and remain calm under pressure. The flexible benefits package includes a defined-contribution pension, cycle-to-work scheme, childcare vouchers, critical illness cover and discounts in the on-site restaurants and gym at the Waterside headquarters. The 5 stages behind a successful pilot recruitment process - LinkedIn Make sure to follow the instructions carefully and provide all required documents in the specified format. The assessment centre is designed to evaluate candidates' skills, personality and suitability for the role they are applying for. This is particularly relevant for roles that involve handling money or dealing with sensitive financial information. If you already have an overseas criminal record certificate that is over 10 weeks old, it is valid if you have not returned to the country of issue to reside. Think about which branch of BA youd like to work as Cabin Crew for. Make sure to follow up with a thank-you email, and ask for feedback if it is not provided. The two day course has given me a wider insight into my dream career, and I have experienced and learnt certain tasks involved. WikiJob 2007-2023. There are 10 video scenarios with simple multiple-choice questions. British Airways is generally considered a good employer with a strong reputation in the aviation industry. British Airways is rightly proud of its history and heritage, but it is also a forward-facing company that is investing in the future which means that not only is this an exciting time to get onboard, but there is a lot of information available that you can use for research. Watch Susans story that spans generations and is #fuelledbylove. Cabin Crew Wings is here to help you. We will work with you, and our 3rd Party suppliers to make sure the process is as seamless as possible. But dont worry, were here to guide and support you through the entire process. The roles are fast-paced, covering a business that operates 24 hours a day, 365 days a year with a competitive salary, flexible benefits, discounted travel and the prestige that comes with working at British Airways, too. British Airways Online Assessment - Learn How to Ace it With Ease Wait for a reasonable time frame before following up, and use the careers website to check the status of your application. Safety and health management Human resource research 1.2 . via the application portal. Find and apply for jobs that best match your LinkedIn profile. We will work with you, and our 3rd Party suppliers to make sure the process is as seamless as possible. Our Heathrow Cabin Crew have the resilience, dedication and passion to deliver the very best in-flight customer service on both long-haul and short-haul routes. British Airways - Careers Pre-employment checks on all new joiners are essential. Use the job description as a guide to highlight your relevant experience and skills. Hiring Process at British Airways | Indeed.com British Airways needs a competitive cost base and employment costs are a focus of the 2006-08 Business Plan. Check our Cabin Crew Jobs Board for BA vacancies, there is a link to take you straight to the BA Careers Website. Pay attention to formatting and consistency, and make sure all information is accurate and up-to-date. British Airways Flight Attendant Who Suffered Miscarriage Was Placed in a Sickness Management Programme That Can Lead to Termination. Aside from a potential job opportunity, this is a chance to meet professionals working in the field so be sure to make a great impression! There will also be a computer-based capacity assessment. As a company our number one priority is to maintain the safety and security of our people and our customers. You wont be left in suspense too long theyll aim to get back to you within a week with an offer and contract (if successful!) It is based at the busiest international airport in the world i.e Heathrow Airport, London, and has a worldwide flight network with partners as Qantas in Australia, USAir in the United States and TAT European airlines in France. However, this doesn't mean that it's impossible. Not all steps are necessary for every position, however the general guideline below lists all steps that may be required. British Airways is looking for cabin crew who are warm, friendly and welcoming, able to go the extra mile for customer satisfaction, and ready to work as part of a team where everyone takes a turn to make the tea. Interview Process took place at Gurgaon location - had 2 rounds 1 GD and then Personal HR round . WikiJob 2007-2023. It's worth noting that while educational qualifications are important, BA also values relevant experience, skills, and personal qualities such as teamwork, communication, and customer service. Printed by New Rotogravure Process. Step 2. Heathrow Inflight Leads deliver a great in-flight experience, meeting all safety standards and take the leading role onboard our short-haul flights, and at times on our long-haul flights. The hiring process at British Airways takes an average of 35.51 days when considering 77 user submitted interviews across all job titles. This is a two-part experience, starting with some real-life exercises to complete, like role play and group exercises, as well as some physical tests for height and reach. Answered 22 November 2020. The job analysis process of British airways is as follows: Collection of the information like work activities, human resources, performance standards, job context, human requirement, etc. The questions are designed to measure your problem solving and logical thinking skills. During the 1960s, 100 orphaned little girls from Hong Kong flew with BOAC (British Overseas Airways Corporation, British Airways predecessor) to the UK to be adopted by loving British families. Qatar Airways Needs Partner Airlines Like AA to Keep Flying to Doha If You will be asked to complete some psychometric tests online. It is important that you provide us with accurate, and in-depth information. Read the job description so see how well you fit with the airline's ideal candidate - Jet2 place a huge amount of importance on customer service and in taking on friendly, bubbly and upbeat staff! This is to ensure that you have not been convicted of any crimes that would make you unsuitable for employment with British Airways. . Candidates may also be interviewed by a panel of assessors to evaluate their communication skills and ability to work under pressure. Even if you havent made it through on this occasion, BA will still email you to let you know, with a feedback report on where you need to improve for your next attempt. Jan 2018 - Sep 20202 years 9 months. These are basic numerical and verbal reasoning-type questions that are looking for the way you use information presented in text and data in tables and charts to make logical conclusions. Youll usually be given a choice of dates to attend (youre responsible for paying your own travel and accommodation costs) at one of the sessions held at the British Airways HQ located near Heathrow Airport. What Jobs Are Available at British Airways? Hi there, no your age certainly isnt a barrier, we have had people older than yourself attend our courses and go on to a successful cabin crew career! Once your pre-employment checks are successfully completed we will invite you to attend your Cabin Crew New Entrant Training. Additionally, working for British Airways provides employees with the opportunity to travel and work in a dynamic and exciting industry. "I'd rather go vegan than sit next to him on a 12-hour flight!" Ongoing learning and development British Airways invests heavily in the ongoing learning and development of its employees. Some of the specific positions available include customer service agents, baggage handlers, engineers, project managers, digital marketing specialists, finance analysts and HR advisors. For example, the highest paid roles are typically senior management positions such as directors and executives, who can earn upwards of 100,000 per year. British Airways Cabin Crew Recruitment Process 2023 Online tests British Airways may require you to take online tests to assess your skills and knowledge. British Airways - Heathrow Cabin Crew WW I (1914-18) British Army Forces WW1 Recruitment Posters Feature . At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. The airline offers competitive pay and benefits packages, extensive training and development opportunities, and a diverse and inclusive working environment. PDF THE BA WAY IN THE WORKPLACE - British Airways Conflict. British Airways employs both first officers and captains, and candidates must have a commercial pilot's licence (CPL). Please be assured we will confidentially store your information in line with relevant legislation and best practice. Lufthansa measures customer satisfaction through a measure called the Net Promoter Score (NPS), which is widely used in the airline . Cabin crew members need to intuitively know how to ensure the best possible customer journey and experience, presenting themselves well and meeting uniform requirements to be an ambassador for the British Airways brand and respect the honour that comes with being a flag-carrier airline. . Be first to find out about our latest vacancies by using our job alerts. Customise your CV and cover letter for each application, and make sure to address any specific requirements mentioned in the job description. Pilots must have superior flying skills, with the mindset and approach that means they deliver amazing service to customers and colleagues. However, they may include questions about your experience, skills and competencies. These checks may seem quite complex and time consuming. British Airways uses different procedures to achieve: 5.1 Recruitment and selection: The purpose of recruitment and selection of staff for British Airways is to choose the right person who can do the job. If you pass the initial screening, we will ask you to self-book onto an assessment centre. British Airways Pilot Recruitment Process. British Airways staff are seen as ambassadors for the brand, which is why it is so strict on these things and if you can follow the requirements during a video interview, or at the assessment centre, you will be demonstrating that you take the image of the company seriously, too. Following this, there will be a simulator assessment so you can demonstrate your skills in flying and dealing with problems in-flight, which is led by a serving pilot. Introduction to colleagues New hires are introduced to their colleagues and may attend team meetings and social events to get to know their new colleagues. British Airways will request references from previous employers or other professional contacts to verify your work history and character. Often it is located at British Airways HQ, which is located near Heathrow Airport. to then receive a telephone call interview from the recruitment . Practice will help you home in on the areas where you need more revision and will also help you to become familiar with the layout and the format of the test, how the questions are phrased, and the way you need to answer. Etihad Cabin Crew Recruitment - Step by Step Process 2021. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. British Airways Interview Questions | Glassdoor This is made up of a base salary, plus hourly payments when you are in the air, bonuses and commissions on retail sales in-flight. British Airways Cabin Crew Recruitment - Step by Step Process 2022. Numerical Reasoning Test: FREE Practice & Examples (2023), Psychometric Tests: A Complete Definition With Examples (2023), 20 Soft Skills Employers Look For in 2023 (With Examples), Height between 52 and 61 this is for comfortable seating and safety, At least three GCSEs at grade C or above (not including Critical Thinking or General Studies). It's the absolutely essential way to win your new lifestyle and career (whatever your age or experience!) Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. You may need to choose either the least effective or the best response from the ones listed. Here are some of the most common jobs available at British Airways: British Airways flight attendants are responsible for the safety and comfort of passengers during flights. Customer service agents are responsible for assisting passengers at check-in, boarding and throughout their journey. Cabin Crew Interview Mistakes that could cost you the job! Youll need a copy of your current CV, remember to save it in either MS Word or PDF format. . NEW & UPDATED: British Airways Cabin Crew Salary and Benefits 2020 . British Airways Makes Young Girl's Dream To Be Cabin Crew Come True. Copyright AssessmentCentreHQ All Rights Reserved. British Airways has stepped in to give a brave girl who has been treated for cancer the chance to fulfil her lifelong dream of becoming cabin crew. Depending on the role, you may also need specific qualifications or experience, such as a degree in a related field or previous aviation experience. WO (weaknesses-opportunities) Strategies. Whether you are a member of the cabin crew or work in a corporate role, the airline operates flights to destinations all over the globe. online course to help you kickstart your Cabin Crew career. Interview. I interviewed at British Airways (Heathrow, England) in Jan 2020. These include roles in customer service, finance, marketing, human resources, IT, engineering and operations. Trusted and professional, our London City Cabin Crew have an intuitive sense of what our customers expect and then surpass their expectations. Careers at British Airways are varied the obvious pilot and cabin crew roles have extensive on-the-ground support from roles like: Experienced pilots and aspiring cabin crew who want to work for British Airways will benefit from the 6.5 billion investment that is being made over the next five years into new aircraft, refurbished cabins for long-haul flights and the aim to trial fully autonomous robots for certain on-board tasks. With test formats you may not be familiar with, we highly recommend using psychometric test preparation materials from a trusted provider. Application and Recruitment Process There are several steps to the recruitment process at British Airways. Thinking of applying? Once youve signed your contract, please complete the additional information requested. Online application form Fill in the online application form, which includes questions about your education, work experience and skills. . Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Heathrow Inflight Managers lead, motivate and inspire a team of up to 22 Cabin Crew in the air role modelling the best of British Airways, red, white and blue. Etihad Cabin Crew Recruitment - Step by Step Process 2021. The interview questions will vary depending on the role and the interviewer. This will help you tailor your application and highlight your relevant experience and skills. British Airways has a wide range of job opportunities available, from positions in customer service to engineering and technical roles. Will I Face BackGround Checks During the British Airways Recruiting Process? . Compared to other airlines, British Airways' recruitment process is less complicated and straightforward. The airline serves around 45 million customers and makes extensive use of data and modern technology to simplify this complex process. The formatting and organisation of the application are essential to make a good first impression. Job offer If you are successful, you will be offered a job at British Airways, subject to passing a medical assessment. For the purposes of the present British Airways uses two main processes of selection. Our first commercial flight 'Dorado' landed at Kai Tak Airport in 1936. Your email address will not be published. The first stage of the application includes some eligibility questions as part of the application form with a CV. For example, cabin crew members are expected to wear a specific uniform and follow grooming standards, while employees in other roles may have different dress code requirements. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Can a 47 Year old guy apply to british airways for the job of cabin crew and or team leader . The onboarding/induction process at British Airways is designed to ensure that new hires feel welcome, supported and equipped to succeed in their new roles. A cargo concession allows you to take advantage of discounted freight, too. Recruitment Selection Process notes - International Baccalaureate Members of the cabin crew may also have to deal with difficult customers or manage challenging situations during flights. British airway is the biggest airline in United Kingdom and third in Europe. Hi! The tests are usually conducted under timed conditions, and you will encounter around 20 to 25 questions. As per your individual qualification, you can choose Captain, First Officer, Military Scheme or experienced pilot options. It's important to thoroughly research the company, its values and the role you're applying for, as well as to tailor your application to the airline's requirements. On day one, you will complete a right to work check, and take some psychometric tests including verbal and numerical reasoning. You will also be asked to complete an online assessment, which ensures that you have the right functional maths and English skills that are needed to be successful. Once you have received your offer and the pre-employment checks have come back, all cabin crew start New Entrant Training that includes getting their Cabin Crew Attestation. The one thing you WILL be asked in interview! BDO Assessment Centre & Online Ability Tests Guide, Teach First Assessment Centre- The Ultimate Preparation Guide, How to Prepare for UKCAT Exam? The only other option I can recommend would be considering removal if BA is your dream they may let you continue if you explain you would be willing to do this. I think age shouldnt be a barrier. The selection process may include a variety of assessments and ability tests, such as: As part of the assessment process, you may also be invited to attend an assessment centre or a face-to-face interview. I applied through a recruiter. The basic salary of British Airways cabin crew varies depending on factors such as experience, seniority and location. All rights reserved. These roles require excellent communication skills and a strong understanding of the travel industry. Step 1 -The Application Form Check our Cabin Crew Jobs Board to see if Virgin Atlantic are recruiting. British Airways is committed to diversity and inclusivity, and it encourages people from all backgrounds and experiences to apply for its ground-based roles. Free interview details posted anonymously by British Airways interview candidates. British Airways launched its investment plans for customers, focusing on excellence in the premium cabins and more choice and quality for all on a charter flight from London Gatwick to London Heathrow. There might be skills tests too, like typing or programming. British Airways Recruitment Process: Your Path to Take Off Application Process As with cabin crew, the application process starts with an application form. Youll then progress to the Application Form where youll need to confirm you meet the job requirements and fill out your personal details. Read through our comprehensive guide to gain insight into the British Airways recruitment process and assessments, . Research the company and how it fits in the wider market, read news reports to discover what is happening with British Airways and the aviation business, and make sure that you can meet all the requirements to be part of this British institution. The title of these tests is fairly self-explanatory in that they focus on your numerical and mathematical competencies. There are two main checks that need to be carried out before your employment can start, a background check and a medical check. You will be assessed for your skills in public speaking, presenting and how well you perform under pressure when taking questions from managers. easyJet Cabin Crew Recruitment - Step by Step Process 2018 British Airways Careers- Job Application Process, and their Salary Submit Online Application You can apply to become British Airways Cabin Crew by joining one of three fleets: Heathrow Cabin Crew Team. BA Aptitude Test & Assessment Day Preparation - 2023 If youve passed and your application looks good, youll receive an email inviting you to self-book a place at the next stage of the application process, the Assessment Day. After the interview, you may receive feedback from the interviewer or the company. There will be a piece of the pattern missing within each sequence, and you will have to find that missing piece from a given number of options. First and Business Class Passengers Still Remain Most Important for Hi, Im interested in applying for BA. All pilots are subject to background checks, including financial and criminal, as well as regular full medical assessments. The job requires excellent flying skills, as well as the ability to work in a team and communicate effectively with air traffic control. British Airways Recruitment Process: Your Path to Take Off - WikiJob British Airways Cabin Crew Recruitment - Step by Step Process 2022. Regardless of the role, it is important to prepare thoroughly for the interview by researching the company and the role, practising common interview questions and dressing professionally. British Airways will verify your educational qualifications and any other relevant professional certifications or qualifications to ensure that you have the necessary skills and knowledge to perform the job you have applied for. Similarly, doing nothing is rarely a favourable choice. Typically, the CRC or DBSC will take two weeks to be issued, the overseas CRC will vary from country to country. It is important to bear in mind the role for which you are being assessed and the likely competencies that your future employer seeks. These should take about 35 minutes in total. Go to our FAQs page. After a qualifying period, you can also get access to unlimited standby and premium standby fares. Through different assessments, the recruitment team can check that you have the right soft skills and aptitudes to be successful in the role you have applied for and it provides a fair way to compare a huge applicant pool and narrow down candidates to the best ones to take further. The Pre-employment checks for airside will typically take around 16 weeks, the time will vary depending on the number of jobs, periods of education and gaps we have to check, and validate. This is quite straightforward and simple to complete just some basic contact information and a few other questions. See our uncovered guide to a typical British Airways assessment day here. There will be a functional height and reach test, and youll be asked to fill out forms detailing any tattoos or piercings, and any upcoming holidays or commitments you have. Call centre agents assist customers with their reservations, flight changes and other enquiries. I am going to mention it to them when I attend and confirmed this on my application online. If you have not heard back within a reasonable time frame, you can follow up on your application through the careers website. Check our Cabin Crew Jobs Board to access the position that you want to apply for. The questions will comprise graphs, tables and problems relating to percentages and data analysis. Understand the Job Requirements Make sure to read the job description carefully and understand the key responsibilities and required qualifications. Once you have submitted your application, the selection process will begin. Candidates should be able to deal with all the modern worlds challenges.