McInturff is only servicing a specific need, at least for now. It's preferable to be running the latest version of the battery firmware (v2.5.1) and ESC firmware v2.7.0 or later as it enables the board's accessory port for use with Beams (the latest version is v2.7.2 with additional connection bug fixes). Motor overheating and/or malfunctioning let the board rest for 20 minutes before powering on again/apply DeoxIT connector lubricant1 and reconnect, otherwise, replace motor. Boosted Board Repair - iFixit Start off by trying to narrow down the noise to the front or back of the board and determining whether the noise is only present while riding or while stationary as well. The Boosted Guys Boosted empowers people everywhere tocommute across their cities, campuses, and communities in ways that were never before possible. Buy: Amazon. Learn more about how and why we started our company. Even that seems uncertain at this point, now that the global economy is struggling during the novel coronavirus pandemic. Boosted Motor Repair/Rebuild/Upgrade. The Boosted logo, which depicts three sets of two curved lines that form a sort of triangle, is also included on many Boosted products. With a bike for every rider and any condition, Super73 is the easiest get on and go e-bike out there. Then, you can remove the original NMB R-1980-KK (8x19x6 mm) bearing and replace it with an similarly sized bearing rated for high RPMs (NMD/SKF). These guys are my fucking heroes! If your board or scooter gets rejected and returned to us, we will refund you - $200 / unit, to cover our shipping and rerouting fees. When charging a battery on the latest v2.5.1 firmware, the power button may stay red for longer with the battery indicator appearing to stop below 100%. Can you hook me up? This condition is know as the Red Light of Death or RLOD as the battery flashes a red light when the error has occurred. Ship your battery to the following address:The Boosted Guys1202 Dyar RoadSeneca, South Carolina 29672United States. Yes, these parts are modular, so they can be replaced with new or 3D printed ones. Use code NEW for 15% off. Maintained rides are also much safer. Wrap your motors in a soft material, such as bubble wrap, to protect them when they are being shipped to us. If you want a cost estimate, fill in the form on our repairs page. After the company announced it was laying off almost all of its employees and looking for a buyer in March, customers and fans quickly flocked to r/boostedboards and started to organize. But ordering with Fatdaddy was a really nice experience. laying off almost all of its employees and looking for a buyer in March, Boosted lays off significant portion of its employees, immediate reaction was surprisingly positive, Boosteds struggling to move beyond electric skateboards, Rad Power Bikes links up with Redwood Materials for e-bike battery recycling. This is a collection of Boosted's official board and scooter user manuals, user/support guides, and related . Belts typically last an average of 200-400 miles (~320-650 kilometres), but can also last much longer or less depending on your riding style and the riding conditions. Johan van Hasseltweg 12B,1022WV, Amsterdam, Rttenscheider Str. Buy: MuirSkate. Likewise, all extended range batteries across all v2 and v3 boards are the same. Boosted Motor Repair & Upgrade - eBoardStuff Considering the uncertainty of the brand, we should take precautions to help preserve the longevity of our beloved boards, he wrote. will cause the wheels to spin up at a different rate when they are upside down and not bearing any weight. Once your order has been placed please follow the instructions listed below:1. Powered on, but not connected to ESC (e.g. Boosted - 2nd Gen Dual+ Electric Skateboard - Black/Bamboo On rare occasions, its an issue with the remote, but most of the time, its a ghost bug that can occur in the ESC, which locks it out of the fifth (Hyper) mode after connecting to the Boosted app. The official Boosted app has slowly been losing functionality as Boosted's servers go offline. Boosted Electric Scooters and Skateboards, Longboards | In Stock A: We cannot honor warranties for items bought from Boosted because they are a different company. Early v3 motors can make a grinding noise when the motor pulley becomes loose as a result of the motor's outter bearing failing and wearing down the ~8mm shaft, which creates excessive space between the motor's outter's bearing and shaft. This video shows an alternate method of opening (and re-building) a motor, however, since the motor pulley is replaced with a 20T version, the original pulley is destroyed in the process: The "RLOD" (red light of death) errors on extended range batteries are mostly permanent errors triggered by the BMS (battery management system) when it detects a problem with the battery. RLOD Error Code (the top red light will be flashing): Fast, Free Shipping Within the USA --- We Ship Internationally! From $62.50 . Include a print out of order confirmation email in package OR write us a note with your order number name and shipping address5. Its already collected owners manuals for all of Boosteds products (in multiple languages), safety and compliance paperwork, how-tos, and other documentation. 1281 Andersen Drive Ste. The Single model was discontinued in 2016. Another remedy is to use a little white lithium grease on the bearing seats (where the bearing rests in the wheel). The necessary connector lubricant (DeoxIT D-Series D100L Mini-Brush Applicator) can be purchased on Amazon. Package the battery in a VERY WELL PADDED box. Yes, the small amount of light is normal. You can also 3D print your own skid plates using these files. v3/v2 boards use custom Gates 225-15-3m belts lined with felt to reduce noise. Preventive maintenance is a key element in the longevity of your vehicle. At this point you can agree or cancel. 1. NOTE: Not doing any one of the following likely won't be a direct cause of a RLOD, but they can contribute to an error over time. Make sure to remove and use the big pulley bearings too. Fatdaddy will still have you covered now and in the future. They are also symmetrical, so they can be flipped between both sides. See what's different about our line of health food products. While we LOVE Boosted- We also LOVE Super73, Evolve and Minimotors. v3/v2 boards with extended range batteries use a 1/2" riser while older v2 boards used a 1/4" riser. Warranty terms: Ourmotor repair warranty is valid for the original purchaser only, and is non-transferable. Boosted (previously called Boosted Boards) was a manufacturer of electric skateboards and electric scooters based in Mountain View, California. If we accept your repair request, ship us your product. Wheel Bearings: The wheels use standard 10.29mm (0.405", width) skateboard/longboard bearings for 8mm axles, however, the rear wheels cannot use bearings with built-in spacers on the inside, such as Zealous. It is the higher performance version of their third-generation electric longboard, the Boosted Board Plus. In some cases, this re-balancing can take several days or weeks. Instead, those people now appear to be at the whims of whoever buys whats left of the company should a sale go through at all. 128,45131 Essen, Germany, Alle Moruno (El) 45,18690 Almuecar, Granada, Spain. Boosted Board . So he decided to try to do it himself, for $100 a pop. Made sure you write on the package slip that this includes an item that is going to be repaired. Q: I am going to use a freight forwarder. 3. Troubleshooting Boosted Boards Battery Connector Error You want to enjoy your product as long as possible. Verified purchase: Yes | Condition: pre-owned | Sold by: neub217 (0) (0) by . Just what I needed to repair my broken BMS on my older battery. ESC issue, most likely, shorted/burned replace ESC. Generally speaking, it is not recommended to store Lithium Ion batteries fully drained or fully charged as they last longest with moderate charge. Fear_Shock_1, who asked to be referred to by his first name, Michael, is originally from Hong Kong and told the The Verge he stumbled into the Boosted community after moving to the UK and finding its public transportation lacking. For example, 63T for 90mm, 68T for 100mm, and 75T for 107mm wheels. Try checking the remote or the app to see if its actually gaining charge after 15 minutes on the charger again. If your board requires a warranty partwe will do our best to ship you a replacement part on us to get you back up and rolling. Even though this is a fairly new device, Boosted has released its upgraded 2nd generation board in August 2016. You should store your board indoors and charged at approximately 20-80%. Boosted Board Parts. Shipping the product back is free within The Netherlands but we charge a small UPS/DHL shipping fee for other countries. Don't want to sound lame. If the remote still can't connect, check if the Boosted app can connect to the board if it can, the Bluetooth module on the board may be faulty, which requires the ESC to be replaced. The Boosted Board Stealth is a motorized electric longboard developed by Boosted and released in April 2018. Other brands can be serviced upon request, please fill out the request form directly. This change makes telling the motors apart easier. Frequently Asked Questions about Boosted Boards and Scooters - Boosted USA Next, insert each wheel pulley into the back of the wheel by aligning the pulley with the wheel core. These guys are not in it for the money but really want to help people to get on the best product, Sign up like 14,310 others this month and get a chance to win free prodcucts, discounts and cool giveaways every month. "Bent" Motorshaft? Made for the Boosted community around the world with, The Boosted Guys XR battery RLOD repair, Amnesia modchip installation, The Boosted Guys v3/v2 ESC upgrade (Hyper Mode unlock/firmware v2.7.2 update for Beams), XR General Hospital XR battery RLOD repair, Amnesia modchip installation, Motor caps (belt covers) w/ extra clearance (for bigger wheels), Alternate nose/tail bash guards w/ cable clips and risers, Jeffery Peralta XR battery RLOD repair, Amnesia modchip installation (located in NYC), Alex XR battery RLOD repair, Amnesia modchip installation (located in NYC), Elio XR battery RLOD repair, battery/ESC firmware upgrade, ride mode loss/Hyper mode unlock, and more (Europe only). Youve successfully entered the giveaway. We are currently investigating how Fatdaddy can support current owners of Boosted products. Q: What happens to me if I already own a Boosted Board with a warranty? Check your bearings often, the axle nut is too tight and will cause one or more bearings to click. Sometimes, this can be temporarily fixed by power cycling the board and remote and you may need to re-pair the remote to the board. The revised v3 motor uses the correct bearing and removes the washers (shim stack) under the motor pulley, which allows the motors to be assembled faster. What a deal!! See what's different about our line of health food products. And it comes at a time when the few remaining people at the companyhave gone radio silent, leaving dozens of customers in the dark about pending orders and repairs. Its like what happened with Pebble, another Kickstarter success story that ultimately fizzled. First, make sure that the new sheet of grip tape is big enough to cover your deck (deck sizes here). 1 yr. ago. From $50 View. Boosted Titanium Motor Pulley. 2. As a result, this cannot be prevented by uninstalling the app. WE will not be held responsible for damaged batteries during shipping! The light on the power button indicates the board's status or severity of an error while the battery indicator lights indicate the component that is experiencing the error in varying combinations. It is likely that dirty bearings are causing the noise and need . Boosted board riders turn to each other after the company's collapse If you need something repaired you will be required to pay for shipping both ways. First, it lost the ability to update boards' firmware and then, the ability to log into a user account, which provided the ride-tracking, board registration, and events features. Meet our new product. Here is a comparison of a revised (left) and original (right) v3 motor: A few stores are offering OEM motor replacements, including The Boosted Guys, Boosted USA, and Fatdaddy. Orangatang Nipples are a popular option. If the wheels use an ABEC11 core, youll need to use custom wheel pulleys such as these. Press the pulleys into the wheels by hand as much as possible, checking to make sure they're fitting evenly. ESC firmware is not compatible with connected XR battery), otherwise, check cables. So Michael turned to the popular Boosted subreddit and sent out a call to arms. Until a sale happens, or until Boosted officially files for bankruptcy, those unlucky customers will likely be stuck in limbo. Boosted and Evolve products are engineered to last for years and are extremely reliable. I had some quiestions and they replied on my email within a couple minutes. ($100 for motor Repair. All of the v3/v2 longboard components (battery, motor driver, and drivetrain) mount exactly the same and use the same wiring, so they are all direct swaps across pre-wired v3/v2 longboard decks. To check for pulley play, uninstall the motor and wiggle the motor pulley if it feels loose and makes a clicking sound, it is likely the culprit. We're here to help! KSan Rafael, CA 94901, All Rights Reserved. In order to charge your device without using the charger, you can follow these steps: 1. 2. Can I buy from you? Our goal is to keeping these boards and scooters on the road for years to come. But in those early days, the small startup was wholly focused on the board and nothing. 1st gen rear motor mounts are made of aluminum. The v1 battery is not removeable or swappable. Remove the battery pack from your board. Boosted Board Standard Range Battery. We use only the highest quality replacement parts to make sure you never have to worry about your motors again. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Unfortunately Boosted went bankrupt and from what we've seen older warranty claims are being ignored. Send us a message and we can help figure out the cheapest method of shipping to get your battery to us. RLOD error due to cell voltage imbalance (most likely), damaged cells, or faulty BMS reset error in BMS2, otherwise, replace battery. Then, you can remove your existing grip tape using a heat gun or a hair dryer by holding it a few inches away from the deck and pulling the grip tape away as it starts to loosen. Another has started a new potential business, offering to do the kinds of electric motor repairs that Boosted used to do for free. Using stock pulleys with bigger wheels will increase the boards top speed, but decrease the acceleration/braking performance and can drain more battery. The ESC, short for "electronic speed controller" (or the motor driver), is a circuit that controls and regulates the speed of the boards motors. X. Place them aside. v3/v2 standard and extended range batteries can be charged while on or off the board and the power button will turn yellow (not green) when fully charged. (Yes it costs us approximately $200 when your order gets rejected). While riding the board or just spinning the wheels, there is a constant clicking sound. To install a replacement, follow the same steps in reverse. The current stock was manufactured by Boosted, but once it sells out, it will be gone for good. To fix this, simply leave your board plugged into the charger until the power button turns green. It was a massive success, and generated over $467,000 . X. . Re-assemble the truck as it was previously and you should have less noise from the trucks. You can clean surface dirt/dust off your grip tape using natural rubber, which is sold as Grip Gum for skate/longboards or sanding belt cleaner in hardware stores. ! wrote another.) Early versions of the battery firmware don't balance the power output from each cell as efficiently and turn the power button green when the cell with the highest charge reaches ~4.0V. 2023 Vox Media, LLC. Charger issue (not providing expected voltage or amperage) test another charger. Skid Plates: The skid plate screws are M4 x 0.7mm (thread pitch)/6mm (length), which take a 3mm Allen wrench. All Boosted boards, except for the v1, use the same ESC, which is interchangeable across all v3/v2 boards. Not bad. If the issue persists, the motor may need to be repaired or replaced. X. "These businesses reach across all of our business growth lines of operation retention, expansion, and attraction," the Norwich Community Development Corp. announced Thursday. People went crazy with it. Boosted electric skateboards and scooters generally include orange or black wheels and the name Boosted in orange capital letters on the devices deck. 180mm is the closest size as 190mm is not a common longboard truck width. If your request for repair has been approved you will receive instructions to ship your product to one of the addresses below: Fatdaddy Amsterdam (repairs)Street: Kropaarstraat 1BPostcode: 1032LACity: AmsterdamCountry: Netherlands, Fatdaddy Denmark (repairs) Street: Vestergade 1 Postcode: 8000 City: Aarhus Country: Denmark. With up to 40 miles on a single charge Evolve unlocks a new level of exploring your city. This method requires special tools and opening up the battery. July 7th, 2020: Boosted USA managed to recover customers' products that had been previously sent to Boosted for repairs and have contacted owners via email to arrange return shipping with optional repairs: Sanjay also put the community in contact with Michael Hillman, former VP Engineering at Boosted and now VP Engineering at Lime, who asks customers to email boostedmanagement@boostedboards.com. Wheel Pulley Washers: The big silver wheel/drive pulley washers on v3/v2 trucks are 18.25mm (approximate inside diameter) x 25mm (outside diameter) x 0.5mm (thickness). This is completely normal. Boosted Board V2 Dual+ Electric Skateboard (LOW MILES) New In Box - eBay v3 longboards (Plus/Stealth): Boosted 85mm/78a Stratus, orange and grey respectively. Terms of Service. 3 DAY TURN AROUND! BOSTON - State Treasurer and Receiver General Deborah B. Goldberg, Chair of the Massachusetts School Building Authority ("MSBA"), and John K. McCarthy, MSBA Executive Director/Deputy CEO, announced that the MSBA Board of Directors invited 42 schools into the Authority's Accelerated Repair Program. Terms of Service. Some wheels can last for thousands of miles. Boosted was founded in mid-2012 with financial backing by StartX. A: We are located inSan Francisco, CAand are not open to the public. The costs of shipping your product to our service center in Amsterdam.A investigation fee of 49 euro for which we will investigate the entire product on the cause of defects. If you don't have a pair and can 3D print your own, use this file. Parts that are replaced during a motor rebuild:- New inner bearing- New outer bearing- New precision machined motor shaft. Your set-up ultimately comes down to personal preference. A: We are absolutely not permitted to create new products for / by Boosted because their IP was sold off. Hey, Jesse from The Boosted Guys. 1. Battery charging issue test another battery. I was thinking more, but the same as a new motor. Once the battery shows 100% charge, the cells will balance at a rate of 20-25mV per day. The SR battery A123 26650 cell can be charged at up to approximately 8-10 amps with an estimated lifespan of 1,000 cycles. This is a collection of stores that are selling OEM parts directly from factories, resellers with limited stock, companies providing services, resources for buying, selling, and 3D printing parts, and online rider communities. You can also check your remote type/firmware version here. Boosted issolving one of the biggest problems people face each day: transportation. You can buy standard Gates belts for v3/v2 boards directly from suppliers such as V Belts Direct, Biedler's Belts, Royal Supply, and V-Belt Guys. The v3 longboards (Stealth/Plus) use a slightly stiffer 38" (L)/11.3" (W) composite deck and the Mini (X/S) boards use a "Deep Dish" 29.5" (L)/11" (W) composite deck. Boosted Repair Services - eBoardStuff Tighten all screws and use Blue Loctite if necessary, particularly, on the motor caps (belt covers) as they often become loose and rattle while riding. The remote and battery will blink blue and they should pair. Remove motor(s) from your board.2. Dualtron Electric Scooters represent the highest quality electric scooters you can find today. If you own a Boosted Board, since Boosted is no longer a company, your only option is to buy a Boosted remote from community members, occasionally from Boosted USA (NOT Boosted Boards), and The Boosted Guys. . Clicking sound coming from the wheels when they spin? ESC and battery possibly overheating let the board rest for 20 minutes before powering on again. Boosted recommended that riders over 175 lbs (79 kg) install the taller risers. Proper belt tension helps expand the life of belts. History 2012-2016. In 2017, the second-generation Boosted board was re-released with upgrades to its firmware and battery. This would also be necessary to swap onto a non-Boosted deck. Since Fatdaddy is Boosteds retailer for Europe and we also manage repair and service for European riders, we want to make sure that you do not have to worry. Finally, put the motor pulley back on and apply Loctite 603 (AKA Green Threadlocker) to the shaft. Boosted Board 1st Generation Repair - iFixit Just what I needed to repair my broken BMS on my older battery. Choosing a selection results in a full page refresh. The BMS charges and discharges the battery below its full capacity to increase its lifespan, so leaving the board charging after the power button turns green should not damage the cells. At the moment, the authentication/firmware servers are down and as a result, boards cannot be automatically updated. The battery should also be charged every 6 weeks as all batteries self-discharge a small amount, which can cause a cell voltage imbalance, and your battery may drain so low that it becomes damaged. You can use a 180mm/50 truck on the front, such as a Paris v3/v2, but the rear truck assembly uses Boosteds custom motor mounts. We can also assist in repairing a Do It Yourself project that you built yourself. To get advice on how to fix an issue with your Rev, for assistance figuring out what part you need, or to start a repair ticket, please contact our service department at. As long as that motor still spins we are confident that we can rebuild it to run better than new. But ordering with Fatdaddy was a really nice experience. Boosted Board Broken Motor Repair - Quick and Easy! - YouTube Winning candidates Tim Albores and . Please give the motors a quick cleaning to remove any loose dirt and debris. McInturff said he was also stunned at the quality. These are truly the best motor pulleys money can buy! You should avoid riding in areas where this occurs as the behaviour can be unpredictable. What happens if they can not forward the order because of a battery or other issue? But in those early days, the small startup was wholly focused on the board and nothing else. If both motors are spinning normally and the remote is beeping, check that the battery cable is not loose by tightening both connectors with Boosteds battery connector tools. RLOD, charge port not working etc. Early v3 motors can make a grinding noise when the motor pulley becomes loose as a result of excessive space between the motor's outter bearing and shaft, which doesn't affect performance, but can be very loud. Go Anywhere Debris and stones can get caught in the belts, which can also cause rattling noises. The battery will not allow the user to attempt to recharge or use the battery regardless of battery condition once the RLOD error is stored in the battery memory. Speed Rings: The speed rings sit on the inside and outside of the front wheel bearings, but only on the outside of the rear wheel bearings. They are standard skateboard/longboard speed rings. We have Boosted board batteries, belts, 105's, stealth, mini x, motors, decks, and so much more! Once we fix your motors, they are guaranteed forthe lifetime of your board! Fill in your email for a chance to win a electric bike + worldwide shipping!