The MLS allows broker- members to search and filter homes based on detailed criteria, including property and neighborhood information, offers made on the home, prior sales history, and days on the market.44 In addition to the database of currently available homes, an MLS maintains a database of homes sold through the MLS. "116 Among the evidence supporting this conclusion is the finding that in 2006, 80 percent of home buyers used the Internet during their home searches (up from 71 percent in 2003).117 In addition, in 2005 and 2006, 24 percent of recent home buyers first found the home that they purchased on the Internet up from only 2 percent in 1997.118 Conversely, the number of buyers reporting real estate agents as the first source of such information has decreased from 50 percent in 1997 to 36 percent in 2005 and 2006.119 Among the most popular websites used by home buyers in their searches were Realtor.com (52 percent of respondents), MLS websites (53 percent), and real estate company websites (41 percent).120 Features ranked as most useful among home buyers searching for a home on the Internet were photos (identified as very useful by 83 percent of home buyers), detailed property information (81 percent), and virtual tours (60 percent).121 Brokers surveyed by NAR cite the Internet more frequently than any other method, including yard signs, as a way to market homes.122, B. Dawn Miller, Paralegal, Litigation III Section at 29-30; AEI-Brookings Paper, supra note 3, at 13 n.49; Nadel, supra note 25, at 4-5. . Real Estate Subagency in California: What Prospective Agents Need to See HUD REPORT, supra note 201. Additionally, because evidence to date has not shown that minimum-service requirements benefit consumers, any harm they cause is almost certain to greatly outweigh any benefit they might produce. A-00-CA-154 JN, 2000 WL 34239114, at *4 (W.D. A discussion of the various private litigation involving alleged MLS-related restraints is beyond the scope of this Report. From 1985 to 1989, despite a home sales price drop of about 11.5%, the average commission rate increased about 4.5%. The real estate brokerage industry has been characterized by cooperation among brokers and agents for well over a century, going back to the first real estate boards and MLSs.321 Under the MLS system, listing brokers rely on cooperating brokers to procure a buyer in the majority of transactions.322 The emphasis on cooperation continues today, as reflected in statements made at the Workshop and in public comments filed with the FTC and DOJ. Sellers often want potential buyers to be pre-qualified for the level of financing required to purchase their homes. Panelists representing traditional brokers acknowledged that the listings information provided via an IDX datafeed is limited. The only exception to this is in the case of the appointment of designated agents, as outlined in paragraph 10. at 81 n.1. See The Changing Real Estate Market: Hearing Before the House Financial Services Subcommittee on Housing and Community Opportunity, 109th Cong. cooperating broker spends many hours, even days, trying to locate the right property for the Buyer. Further, if limited-service transactions do impose additional costs on cooperating brokers, sellers represented by fee-for-service brokers might find that they must offer cooperating brokers a higher commission to induce them to show their homes, and we are aware of no impediments to them doing so. In subagency, the agent bringing the buyer is actually working for the seller as a subagent of the listing broker. Where steering behavior appears to be merely the result of a single firm's unilateral decision not to cooperate with a particular competitor, the Agencies have not pursued enforcement actions. He concluded that these empirical findings are consistent with his hypothesis that "higher commission fees in more expensive cities are dissipated by excessive entry of brokers. 31, 2005) (hereinafter "Kentucky Complaint"), at http://www.usdoj.gov/atr/cases/f208300/208393.htm. A cooperating broker does not assume compensation from the listing firm. THE INTERNET'S ROLE IN REAL ESTATE BROKERAGE. This finding was significant at the one percent level for each of the equations tested. Accordingly, there is no basis for believing that there is a need for a minimum-service law to "protect" cooperating brokers from doing additional work when facing a home seller represented by a fee-for-service broker. some collusion between brokers through the [MLS] . 681, 689 (2005). IDX datafeeds can also be less complete than the full MLS listings database because each MLS determines which datafields to include in the IDX datafeed. 2005). NAR reported in its public comment that in 2004 the top ten brokerage firms in the United States had a combined 9.1 percent market share, the top twenty firms had a 10.9 percent share, the top 100 firms had a 17 percent share, and the top 500 firms had a 26.6 percent share.148 In addition, according to NAR, the two largest brokerage firms in the industry had only 4.1 percent and 1.7 percent market shares, respectively.149 The market shares reported by NAR appear to be based on the nationwide shares of individual brokerage firms, most of which do not have a nationwide presence. In my own experience, I have already lost listings to brokers who have offered to take the listing at a lower brokerage fee. 53. 328. 268. The authors use a sample of 669 single family home transactions covering the first nine months of 1986 obtained from the Lincoln, Nebraska MLS. 233. Patrick J. Roach, Deputy Assistant Director, Bureau of Competition For example, a recent National Association of Realtors ("NAR") survey found that 84 percent of consumers employ a real estate broker to help them sell their home, and the vast majority of these home sellers appear to be contracting with real estate brokers to provide assistance on all aspects of the transaction.11 Another NAR survey found that nine out of ten buyers use a real estate professional during their home searches.12 The Internet also appears to be playing an increasingly important role in the real estate transaction. Given that under minimum-service requirements choice is reduced and in many cases prices go up, those who favor minimum-service provisions should bear the burden of demonstrating that consumers affirmatively benefit from them. ASS'N 519 (1992); Crockett, supra note 51, at 213. Contact the Webmaster to submit comments. 27, 2007). 7, 2006 (describing secret real estate agent referral service operating in Maryland, Virginia, and the District of Columbia that offers outside of the settlement and thus off the books sellers a 1.5% rebate and buyers all of the commission received by the agent above 1.5%). Often, at the recommendation of their brokers, prospective buyers receive a letter of pre- qualification from a lender or mortgage broker, which is presented at the time of offer. See Perriello, Tr. Additionally, some listing brokers pay their clients secret rebates rather than offering a lower listing commission in order to disguise discounting.69. 91. See NAR, THE 2005 NATIONAL ASSOCIATION OF REALTORS PROFILE OF HOME BUYERS AND SELLERS 58 (2006) [hereinafter NAR 2005 SURVEY] (71% of sellers report that their agent attended the closing). Think about it. at 20. 1991); Austin Bd. 139. Civ. On its face, the law is ambiguous as to whether it requires brokers actually to perform the service of receiving and presenting offers and counteroffers or simply requires them to make themselves "available" to their client to do so. An official website of the United States government. While states properly are concerned with issues of consumer fraud, there is no evidence that rebates have harmed consumers or that rebate bans improve service quality. For example, Weicher calculates that although the average commission rate as reported by REAL Trends fell by 16 percent (6.1 percent to 5.1 percent), because the average price of existing housing increased during this period ($128,400 to $236,000), the average inflation-adjusted commission per transaction increased by 11 percent in dollar terms between 1991 and 2004.187 More specifically, Weicher's analysis indicates that inflation- adjusted commission fees per home sale declined by approximately 7 percent between 1991 and 1998, but increased 19 percent between 1998 and 2004.188 The GAO, also using REAL Trends' commission rate data, reached the similar conclusion that commission rates do not appear to have changed enough to offset rapidly rising home prices in recent years.189 Specifically, the GAO observed that a decrease in commission rates from the prevalent 5.5 percent in 1998 to an estimated 5 percent in 2005, a 9 percent decrease in commission rates, was more than offset by a 58 percent increase in the median inflation-adjusted home sales price. . 1992). Id. Without rebates, if the buyer's broker were simply to reduce his or her commission, the savings would go to the seller's broker, not to the home buyer. OVERVIEW OF THE TYPICAL REAL ESTATE TRANSACTION, Description of Real Estate Brokers and Agents, The Seller's Agreement with the Listing Broker, The Buyer's Relationship with the Cooperating Broker, The Buyer's Offer, Contingencies, and Closing in a Typical Transaction, Why the MLS is Important to Sellers, Buyers, and Brokers, Websites that Provide Advertising and Other Services to FSBO Sellers, Consumers' Use of Nontraditional Models and FSBOs, INCREASED CONSUMER ACCESS TO REAL ESTATE-RELATED INFORMATION, THE INTERNET'S EFFECT ON THE REAL ESTATE INDUSTRY, STRUCTURAL FEATURES OF THE REAL ESTATE BROKERAGE INDUSTRY, COMMISSION RATES AND FEES: EMPIRICAL EVIDENCE, ONE EXPLANATION OF THE SEEMINGLY CONTRADICTORY DESCRIPTIONS OF BROKER COMPETITION, LEGISLATIVE AND REGULATORY RESTRICTIONS ON COMPETITION, Licensing Requirements for Firms that Advertise FSBOs, USE OF MLS RULES TO DISADVANTAGE COMPETITORS, Discrimination Against Brokers Entering into Exclusive Agency Listing Contracts, STEERING AS A POSSIBLE OBSTACLE TO GREATER PRICE COMPETITION, The Importance of Cooperation in Real Estate Brokerage, Reports That Cooperation Has Been Withheld. . For example, 1% Realty offers buyers a rebate of approximately 1 percent of the purchase price in states that have not prohibited rebates.68 Brokers sometimes also pay rebates to home sellers. Press accounts indicate that fee-for-service brokers have raised their prices or exited the market altogether in response to minimum-service laws. Such entities are likely to gain financially from increased entry into the brokerage industry. ForSaleByOwner.com Corp. v. Zinnemann, 347 F. Supp. This contract often specifies the commission the homeowner will pay the listing broker if the home is sold within a specified period of time, how the home is to be listed in the MLS, and, as discussed below, the share of the commission to be offered by the listing broker to a so-called "cooperating broker," who works with the buyer.19 The listing broker typically markets the home, both within his or her brokerage firm and to other brokers in the community, by uploading the listing data, including the offer of compensation to cooperating brokers, into the MLS database so that the information can be disseminated to cooperating brokers, who in turn can inform potential buyers of the listing. However, the authors' statistical results suggest commission rates are relatively inflexible.213 This result is consistent with the findings based on Real Trends data described above: as home sales prices have increased since 1991, commission rates have declined, but not in proportion to increases in home sales prices. 30. There are three principal types of listing agreements. A Conceptual Analysis, 27 REAL ESTATE ECONOMICS 719, 721 (1999) ("Another factor in sustaining a collusive commission rate is that many sellers do not realize that the commission rate is negotiable. 178. Id. As for services, brokers may provide agents with computers, website hosting, office space, training, and marketing. STATUTES. ON LEGIS. These are the 'normal' modes for virtually all markets, regardless of how they might vary from one another, and nationwide a very high percentage of real estate brokerage transactions occurred at a commission rate of one or the other. In such a case, the subagent works with the buyer as a customer but owes fiduciary duties to the listing broker and the seller. at 90. 135, 2007 Leg., 59th Sess. 109. They found a counter-cyclical pattern for commission rates. See id. FINANCIAL ECON. VA CODE 54.1-2132(C) (effective July 1, 2007) ("A licensee engaged by a seller in a real estate transaction may, unless prohibited by law or the brokerage relationship, provide assistance to a buyer or potential buyer by performing ministerial acts. As discussed in Chapter I of this Report, rebates are a meaningful component of price competition between brokers in states that do not prohibit rebates. . Finally, IDX-based websites often will be missing some homes that recently have been listed for sale and include some that are no longer for sale because there often is a delay between an update of MLS data and when those changes are reflected in the IDX datafeed. See, e.g., Mortgage101.com, http://www.mortgage101.com (last visited April 20, 2007). Cooperating Broker Compensation Agreement - Pennsylvania Association of See VA. CODE 54.1-2138.1. Hahn's concerns are more fully developed in his AEI-Brookings Paper, where he describes how the cooperative relationship among brokers in an MLS has the potential to give rise to uniformity in services provided and brokerage fees charged. If a buyer asks a seller to pay part of the . See United States v. Nat'l Ass'n of Realtors, 2006 WL 34344263 at *14 (N.D. Ill. Nov. 27, 2006), available at http://www.usdoj.gov/atr/cases/f219800/219889.htm. See id. 217. 71. For example, one panelist explained that "what you see in the MLS is more detailed information [than is displayed on IDX websites], but again, [brokers] have access to that [information in the MLS], and [brokers] can provide that to the consumer. United States v. Colgate & Co., 250 U.S. 300 (1919). Stay informed on the most important real estate business news and business specialty updates. In other cases, brokers may charge a flat commission fee for certain services or bundles of services. Although, as noted in Chapter I, cooperation among brokers can lower transaction costs, it may also foster a natural impediment to discount brokers.325 As one author has explained: As a result, brokers may be deterred from discounting if cooperating brokers threaten to "concentrate their efforts" or steer buyers toward transactions for which higher commissions are available. 16. 4:04-CV-10175, 2004 WL 1280895, at *8-*9 & n.5 (S.D. The FTC investigated and issued complaints against these exclusionary practices, obtaining several consent orders.317. 2d 868, 872 (E.D. Because broker fees are paid indirectly, buyers may be less likely to negotiate over them. of Realtors v. E-Realty, Inc., No. But when competition occurs primarily along such dimensions, brokers may expend more resources providing additional services than the value of those services to consumers.217, According to Hsieh, real estate agents may be competing intensely but do so primarily by expending resources to gain listings rather than competing by lowering their commission fees, a phenomenon Hsieh calls the "tragedy of the commission. MO. 1325, 1346 (1970)); accord Metropolitan Multi-List, 934 F.2d at 1580 ("Market power turns on the number of brokers who use the service, the total dollar amount of annual listings, and a comparison of the rate of sales using the multilisting service to the market as a whole. See Yun Presentation, supra note 145, at 3. One of the primary motivations for the FTC's 1983 investigation was "complaints from sources within the brokerage industry claiming harassment and boycotting of brokers who charge lower than 'customary' commission rates . See also Whatley, Tr. Another type of restraint that is likely to reduce competition and consumer choice in real estate brokerage-related services is overly broad licensing requirements, particularly those applicable to firms that advertise FSBO homes. . Pursuant to the state's administrative proceedings, the Tennessee Real Estate Commission scheduled a public hearing regarding the rebate ban's final repeal for May 2007. Brokerage entry appears to be more difficult than agent entry.
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