o2 international roaming o2 international roaming

Since the UK left the European Union in January 2021, UK (You can find details of what is included with O2 Travel above). By checking your O2 mobile number, we can direct you to the most relevant information for your account. With O2 Travel, its possible to use your mobile phone abroad at no extra cost in up to 75 destinations. The use of tethering and personal hotspot also isnt permitted in O2 Travel countries outside of Europe. No, 5G is only available within the UK on selected O2 plans. But if you use all your UK data allowance when roaming outside in the UK, youll need to buy a data Bolt On if you want to keep using data. Roaming charges in Europe are back, with several mobile networks announcing big changes - many of which are already active, including at O2. about rates and special international traveling offers with your wireless provider BEFORE you leave. You still have items in your basket. You can find out more about which cookies we are using or switch them off in settings. If we don't get the details of calls you've made from another network for a while, this can delay us billing you for them. Well text you if youre getting close to the limit, and again if you reach it. If youre travelling to another country within O2s Europe Zone, it should be on a temporary basis, such as for a holiday or short trip. O2 roaming - International & EU roaming with O2 explained - CompareDial See our Extra terms and conditions. Check our Pay Monthly international calling charges. O2 local and international phone calls rates, Countries in which people can use the O2 roaming, Vodafone Roaming: Rates, countries & alternatives, Three Roaming: Rates, countries & alternatives. You can check this on the Financial Services Register by visiting the FCA website. Sky Mobile's Roaming Passport Plus costs 2 per day and gives you 10GB of data, along with free calls and texts in 55 popular destinations, including the EU, UAE, USA and Canada. Monetary Value can be used on International Roaming. Find out more. O2 Travel Inclusive Zone Bolt-on is now included with selected O2 Refresh tariffs over 90GB and SIM only tariffs over 100GB O2 international roaming FAQ - Uswitch Mobile Phone Deals Using your monthly data allowance whilst in our Europe Zone. Unlimited Outgoing Local Calls (calls made within the roamed country), Calls to Home/India, Incoming calls, Data usage and SMSs in 22 countries on applicable Partner network, Pay Go IR Rates Standard rates available as default for prepaid & Postpaid Jio customers. That means O2 customers can still use their UK allowances in its 48 'Europe Zone' locations - all for no extra cost. Once these changes are completed for you, youll be able to select Use my allowance in My O2. Audio and video streaming optimisation are in use. At first you may see unexpected roaming charges in your My O2 account. If you go over 120 minutes or 120 texts, you will be charged at the O2 international rate for the country you are in. And if youre going further afield, weve made it easier than ever to stay in touch with our O2 Travel Bolt On. You may be charged for Data Usage to receive the MMS ( I never have on O2, But I know other UK networks charge), Data Usage Is all chargeable. All tariff changes made on your flexible tariff will only take effect from your next bill date. Similar to the O2 Travel Inclusive Zone Bolt On, you get 120 minutes, 120 texts and unlimited data per day. Please note, leftover minutes and texts cant be carried over. If youre on a Pay Monthly contract with access to O2s Travel Inclusive Zone, youll get 120 minutes, 120 texts and unlimited data to use each day in the following destinations: If you exceed the daily usage limit of 120 minutes or 120 texts, youll be charged for additional usage at O2s standard international roaming rates. These include the USA, Australia, and New Zealand. The only thing that you will need to do is send a text message to 23336 with the text O2TRAVEL to activate the service, and thats basically everything that people must do to activate the service! What other restrictions are there? In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can. O2 | Division of countries into zones Some companies out there offer a service that most of us know as roaming, and thats precisely what we will be talking about today. In up to 63 additional destinations, you can pay a flat rate of 4.99 per day for 120 minutes, 120 texts and unlimited data abroad. For customers on our current system, How does O2 Travel work? In addition, you cannot roam within the O2 Europe Zone for more than 63 days within a 4 month period. Your allowance resets every day at midnight local time. Subject to a Fair Usage Limit. Meanwhile, there are 43 destinations included if youre an O2 Pay As You Go customer. More information here and here. If you joined on any other sim only tariff, you wont be eligible, even if you move to a higher tariff. So you may have someone calling you and they may notice that the Ring tone suddenly sounds different in their Earpiece and not like the UK Ring. Take a look at our useful self-help guide. International | Free EU Roaming | O2 Need more data for your travels? The answer is no. Unlimited Pack benefits (applicable for Unlimited IR pack Rs.575, Rs.2875 and Rs.5751): Don't forget to explore Jio's International Roaming plans for seamless connectivity overseas. Find out more. O2's free roaming is intended for customers who are visiting any of the above countries for a short holiday or business trip. So treat it as they are still in the UK. If you want to opt-in to O2 Travel, just text TRAVELON to 21300 to activate. What if I'm travelling outside the O2 Europe Zone? For more information on what data is and what uses it up, check out our Understanding Data article. Receiving a MMS? Depending on which country you're in, you'll either go straight to your messages or you'll go to your voicemail greeting. You can check your usage abroad at any time, without waiting for your next bill. Free data roaming in the EU Exclusively with O2 We cover roaming in our Europe Zone as part of our tariffs. You are not in the UK and the person you are calling isnt, so you will pay the Roaming Charges to make the call and the person who is receiving the call will pay the inbound part of the charge. More info can be found here https://www.o2.co.uk/international/travel-inclusive-zone Kudos 2005-2023 Ken's Tech Tips. Yes, all O2 customers can use their regular allowance for free with O2 Europe Zone, covering 48 European destinations. The only downside here is that once that you leave the hotspot area, you wont have internet anymore. You must be a registered user to add a comment here. For Pay Monthly, surcharges are 3.50/GB for data, 3.3p/minute for calls, and 1p/text. Yes you pay to send a MMS. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822). Thats why most people consider O2 a pretty good service, and they are working hard to be better than the competition. Premium rate numbers, MMS and non-standard texts will be billed at standard rates. You can only use our services for periodic travel like holidays or short breaks in our Europe Zone (excluding the UK). Your every event would be listed and tagged as Roam in the MyUsage list. O2 has said that using roaming for an extended period of time will be judged on a case-by-case basis. If youre using your allowance for free within O2s Europe Zone, you cannot exceed 25GB data per month, even if your plan gives you an allowance greater than 25GB per month. A) This was set by the EU Telecoms Parliament, that any EU Mobile Company must allow their users to allow incoming SMS for Free anywhere in the world. O2 Travel provides a separate allowance of data, minutes and texts to use while you're away. You still have items in your basket. You can still use data if you reach our Roaming Limit, but youll be charged 3.50/GB. On the other hand, the International Monthly Plan costs 100$ per month, but is quite a more complete service for more demanding customers. O2 Travel International Roaming Review: Countries, Speeds & Fair Usage O2 doesn't impose a data cap for roaming in the Europe Zone for any of its pay monthly, pay and go and business customers. Use of our services in our Europe Zone is subject to our fair usage policy. So, youll only be charged every 24-hours. If you are inside the European zone, then theres not much to worry about. EE: Free on EE Max pay monthly plans, otherwise around 4.80/day for some data. You'll only be charged on the days you use O2 Travel. This amount can be very expensive, so make sure you plan ahead to avoid any unwanted charges. We've got it covered. Tariffs with more than 25GB of monthly data. You will be charged for any services you use at the following rate: You'll receive a text message warning just before you're about the exceed the fair usage policy. A) When someone tries to contact you and you dont answer, the call is then passed back to the O2-UK voice mail as a return call, So you pay for the Return part of the call even though you didnt answer your Mobile. On top of that, download speeds are always reduced for things like audio/video streaming, file transfer, online gaming, P2P downloads and cloud backup services: Theres no fixed data allowance with O2 Travel, so to manage traffic we may slow down the service. O2 Roaming: Rates, countries & alternatives Best UK network for international roaming - Uswitch Mobile Phone Deals I've been blogging at Ken's Tech Tips since 2005. See our data Bolt Ons here. you may see unexpected roaming charges in your My O2 account. For customers on our current system, What can I do to avoid any data roaming charges? But if your phone is displaying anything else besides O2-UK or BT Cellnet (On Some Older Phones), then you are Roaming on a Foreign Network and Roaming Charges will apply if Services are used. For customers on our new system. The countries in which youre able to use the O2 Travel offer depends on the price plan you have. Mobile broadband tariffs, as they can only be used in the UK. This may reduce the quality of your streaming content when abroad. . A) Yes, even though you are calling a UK Mobile Number. Premium rate numbers, MMS and non-standard texts won't be included in the daily charge and will be billed at standard roaming rates. The following destinations form our O2 Travel Inclusive Zone: We cover roaming in our Europe Zone as part of our phone tariffs. People can easily install an eSIM on their phones in a matter of seconds, and the best thing here is that people will have the chance to choose in which country they will use their eSIM card. And if you're going beyond our Inclusive Zone you can still subscribe to our full O2 Travel Bolt On for 4.99 a day in selected destinations. There's no charge for receiving a message if you don't listen to it. With O2 Europe Zone, you can continue to roam for free and use your allowance within the EU. Wherever you fancy going in our Europe Zone (48 destinations), youre free to call and text just like you would in the UK. Does O2 have a fair usage policy when roaming? If all comes back ok, then the Sim will receive instruction and you notice the Roaming Network Name shown on your phone. To reduce data usage, turn off or restrict background apps that refresh or update automatically. The O2 Travel Bolt On is available to all pay monthly customers for 6 per day and works in 104 international countries. Mobile broadband tariffs, as they can only be used in the UK. You can use your allowance for free within the EU with all O2 SIMs. It lets you use the internet, talk for longer and text while you're away in selected destinations worldwide. Monetary Value can be used on International Roaming in select countries. Track your usage, check your bills, upgrade and more. (You IMEI number of your phone is also sent to verify its not the Stolen / Missing Database as well), The Foreign Network will take details from your Sim card and go back to the International Centre and check if O2 has an agreement first to use the Network and then if the Sim card is activated to use the Roaming. We're the only major network that isn't bringing back EU roaming charges for up to 25GB. Customers can choose an O2 Extra such as six months of Disney +, Amazon Music Unlimited or 12 months of Audible or Amazon Prime Video. This way if you lose the O2 network, your handset won't try to connect you to a different one. O2 launches new tariffs and roaming at no additional cost in - Alertify If you haven't registered yet, please register and log in. Turn on Airplane Mode for about 30 seconds. You can use the 4.99 per day O2 Travel offer in all of the following destinations: * This country is also part of the O2 Travel Inclusive Zone offer. If this happens, you may be charged as though you were roaming in the country across the border. Travelling in the O2 Europe Zone? The maximum signal you can get when roaming with O2 is 4G. Calling abroad? The info below will help you get your phone ready and prevent any surprises when you get home. Roaming China: T-Mobile, AT&T, O2, Three, Vodafone - Roami If you're already signed up for O2 Travel and feel it isn't the right service for your usage needs abroad, you can opt out at any time by texting NOTRAVEL to 23336 or you can remove the O2 Travel Bolt On in My O2. On most O2 price plans, its possible to use your mobile phone abroad when travelling to other countries. This website uses cookies so that we can provide you with the best user experience possible. We cover roaming in our Europe Zone as part of our tariffs. Check out our help and support page with useful information on using your phone abroad, our Europe Zone, and Bolt Ons. Learn more about how Ken's Tech Tips is funded . Virgin Mobile and O2 phone users will not face roaming charges following announcements by other networks to reintroduce extra fees after Brexit. Were the only major network that isnt bringing back EU roaming charges for up to 25GB. Now make and receive calls, send text messages, or use the internet 20,000 feet above the ground. Opting into O2 Travel is easy. These devices work similar to a WiFi router, but you can carry them wherever you want to go. 1201 Pack or IR Pay Go rates as per details provided below: https://www.jio.com/jio-postpaid-international-roaming-plans, https://www.jio.com/jio-prepaid-international-roaming-plans. O2 is one of the few networks to still offer inclusive roaming in 47 European destinations. These charges will apply until the following (depending on which is earliest); **If you use all your UK data allowance when roaming outside the UK, youll need to buy a data Bolt On if you want to keep using data. The 4.99 O2 Travel offer isnt available to customers on O2 Pay As You Go. However, it is possible to pick up French Network when in UK and the Irish Networks when youre still in Northern Ireland. Available on Play Store and App Store for Android and Apple users respectively. Yes you pay for all of the Call. O2 Europe Zone is included with all plans at no additional cost. This is normally when you are in another country. However, excessive usage may see your data speeds temporarily restricted. It's free to sign up and we'll only charge you for the days you actually use data, minutes or texts while you're away. And, you can make and receive calls for 2 a minute, and send texts for 50p a text. Usage beyond the daily limit of 120 minutes and 120 texts is charged at O2s standard international roaming rates. It might not be as good as other companies, but it is still quite useful. It can take up to 24 hours for O2 Travel to be enabled on your account so its best to opt-in before departing on your trip. There are no subscription or monthly rentals for IR service. This increases to 48 destinations on O2 Pay Monthly plans and to 75 destinations on selected Pay Monthly plans with more than 10GB of data per month. Customers are encouraged to notify their provider before they travel. Switching data roaming off ensures you won't get charged. To do so, ask your current mobile network to provide you with a PAC Code. Sending a SMS? O2 roaming activation To activate the roaming China service with O2 you only need to send a text message. Whether youre on Pay Monthly or Pay As You Go, use your data, minutes and texts at no extra cost across over 45 countries in our Europe Zone. How can I setup my phone to roam with O2? If we don't get the details of calls you've made from another network for a while, this can delay us billing you for them. See our data Bolt Ons here. Jio offers you 5 IR pack options as per your usage need: Please note that benefits of Unlimited IR Packs are available only for select 22 countries and specific Partner Network in that country. You can use it if you're travelling to O2 Travel destinations - take a look below to see which destinations are covered. Like rival networks, O2 now offers all customers free roaming within the EU, . This is because of the Foreign Number allocated and that you are roaming on their Countries Network. So, you may notice some improvements and differences in My O2 and with some of your journeys. Q) What is the Difference between Roaming and Home Networks? These charges will apply until the following (depending on which is earliest); **If you use all your UK data allowance when roaming outside the UK, youll need to buy a data Bolt On if you want to keep using data. The download speeds available for file transfer, online gaming, peer-to-peer downloads and network backup services is restricted. For medium to high usage in select 22 countries, customers can subscribe Unlimited IR Packs. That means you can use up to 25GB of your allowance without being charged extra. Wherever you fancy going in our Europe Zone (40+ destinations), you're free to call, text and use data just like you would in the UK, subject to a roaming limit. 1017.80 and 5 ISD SMS. Turn on your device when you reach your destination and ensure data roaming is switched on. This means that every time you visit this website you will need to enable or disable cookies again. Take a look at our useful self-help guide. Whats the difference between the O2 Travel Bolt On and O2 Travel Inclusive Zone Bolt On? Perfect for travelling outside Europe. . See here for the full list of O2 Travel Inclusive Zone destinations. Validity: 28 days. Click 'Check my number' in the orange box at the top of this page. In accordance with the fair usage policy, you cannot exceed 25GB data per month if your plan has an allowance greater than 25GB data per month. Thats why people must know that O2 offers them two ways to access phone calls when traveling. 9 best data roaming plans for your trip to China | US Mobile So, lets elaborate on the different rates that people must pay when using O2 as their cellular operator. If you have O2 Travel Inclusive Zone included in your tariff, then youll get unlimited minutes, texts and data roaming in 27 destinations worldwide. The daily charge will apply from midnight to midnight local time (based on the capital city of the country you're in) and won't be triggered by receiving calls or texts. Accidental roaming occurs when you're in an area close to a national border and your phone picks up the network across the border. In case that you dont know much about them, heres a brief introduction to them. No one can deny that cellular data is one of the most important things when traveling to a different country. O2 has a fair usage policy for their O2 Travel international roaming service. For full charges, see O2 roaming rates. If you dont have O2 Travel Inclusive Zone, or the O2 Travel Bolt On, then you can add a Data Roaming Bolt On which allows you to choose from a capped data allowance of 100MB, 500MB or 1GB. O2 Contract with O2 Travel Inclusive (75 Free Coun - O2 Community These include the USA, Australia, and New Zealand. If this has happened to you and you think it might be a mistake,call 202 from your mobile or0344 809 0202 from any other phone. This traffic management policy was, however, last updated in July 2017. Switching data roaming off ensures you won't get charged. Making calls and sending texts within our Europe Zone (excluding the UK), to any other country in our Europe Zone (including the UK). If you add a Bolt On and dont use all the data before heading back to the UK, youll still be able to use it when you get home. MOD Personnel - suspending contracts of MOD spouses and families, Pay Monthly Contract Summary and Contract Information documents. Yes you pay for the Roaming country Inbound Part of the Call. If youre not eligible for the Inclusive Zone Bolt On, theres our O2 Travel Bolt On, which keeps you connected in Turkey and other selected destinations, for just 6 a day. It gives you unlimited minutes, texts and data roaming in 27 destinations outside Europe. What destinations are included in our Europe Zone? This means you can use up to 25GB of your allowance at no extra cost- well text you if youre getting close to the limit, and again if you reach it. O2-DE is a completely independent business to O2-UK and therefore Roaming Charges would apply. eSims can be your perfect escape hatch to a stress-free vacation, and you're just one email away from getting one. And, if you need a recommendation on which one to choose, go for the Holafly eSIM. Making calls or sending texts to premium rate numbers, directory service numbers and some non-geographic numbers (which can vary over time). More about the o2 roaming plan find out below. Were rolling them out gradually, so some customers may notice a change sooner than others. The countries in which you're able to use the O2 Travel offer depends on the price plan you have. Your allowances will apply from midnight to midnight local time (based on the capital city of the country you're in). O2 roaming charges. Aside from writing about mobile technology, I have an interest in software development, digital marketing and physics. So what charges do you pay for when roaming? How will I be charged for usage while roaming internationally? If you're abroad, it costs the same to listen to a voicemail as it does to make a call to the UK. According to the O2 Travel terms and conditions, download speeds when abroad will be reduced if you use more than 150MB of general data or more than 50MB of streamed video or audio data in a single day. The following shows the O2 out of plan rates within a few international destinations. What is 2G, 3G, and 4G? If you're a Volt or Pay Monthly customer on selected O2 Refresh and sim only tariffs, you're eligible for the O2 Travel Inclusive Bolt On. What if I flex my data up to a tariff with free O2 Travel in Inclusive Zone?